Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.6 "Excellent breakfast."
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9.5 "Terrific location."10.0 "100%
liked the proximity to shopping ." 8.0 "Great parking , according to 80%." -
9.2 "Excellent wellness & sports facilities."8.5 "85%
loved the sauna ." -
9.1 "Incredible bar."
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8.6 "Great service."8.9 "89% found the
staff to be very friendly ." 8.6 "86% thought theservice was very professional ." 7.2 "72% said thereception staff was great ." -
6.7 "Internet is average."
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6.1 "Average cleanliness."5.2 "Only 52% said
rooms were clean enough ."
Overall Rating
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9.6 "Excellent breakfast."
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9.5 "Terrific location."
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9.2 "Excellent wellness & sports facilities."8.3 "83%
loved the sauna ." -
9.2 "Incredible bar."
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8.6 "Great service."8.6 "86% found the
staff to be very friendly ." 8.7 "87% thought theservice was very professional ." -
6.0 "Internet is average."
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5.5 "Average cleanliness."
Overall Rating
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9.6 "Terrific location."
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9.6 "Excellent breakfast."
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9.3 "Excellent wellness & sports facilities."
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8.7 "Great service."8.9 "89% found the
staff to be very friendly ." 8.7 "87% thought theservice was very professional ." -
8.0 "Pool is good."
Overall Rating
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9.7 "Excellent breakfast."
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8.6 "Great service."
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8.4 "Food is delicious."
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7.1 "Nice rooms."
Overall Rating
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9.3 "Terrific location."
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8.7 "Great service."9.0 "90% found the
staff to be very friendly ." -
8.2 "Food is delicious."
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7.7 "High comfort."7.5 "75% said the
beds were comfortable ." -
7.5 "Nice rooms."7.5 "75% said the
beds were comfortable ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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3.7review from
The friendlyness of staff and the surroundings. Clearly this hotel does not meet the standards of SLH: it is neither small nor luxury. The furniture and decoration in the room and in the restaurant/lobby is old fashioned and used. The swimming pool has not been redone for ages. This hotel urgently needs to be refurbished and modernised. Overpriced!
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8.0review from
The spa facilities are excellent
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7.3review from
Yes
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8.0review from
Dear Madams and sirs, I would like to thank you for your kindness and understanding. Indeed my stay at your hotel has been beyond delightful and very relaxing which helped me a lot facing the situation that is now occurring. You have made my stay here in Murnau very pleasant and much easier. Furthermore i spent a wonderful new year thanks to your manager and his team. Last but not least, i would like to stress on the fact that your hotel is very comforting and well organized. It has top quality service and it has been a very welcoming place. I look forward to my next stay in your hotel. Yours sincerely, Mr. Salem Al Zaabi
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8.0review from
Real luxury hotel with good restaurant and very friendly staff, nice view of the mountains. Good swimming pool and spa.
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7.2review from
The Alpenhof hotel is a great hotel set in lovely countryside and close to most of the main attractions in southwest Baveria. The hotel staff were very helpful and wellcoming, we were offered a glass of champagne on arrival which was very welcome. The hotel has two good restaurants , 1 mitchellin rated but the local town of Murnau offers several other restaurants. There was a small minibar of beer and soft drinks included in the room price. The spar facilities are excellent, indeed the best I have seen in a hotel. So if you are looking for a relaxing break with a touch of luxury this is a hotel worth considering. The beds are very firm and not the type of luxury beds you would expect from a 5star hotel
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6.4review from
Staff were very helpful. The restaurant was frequented by annoying insects (e.g. flies). The staff explained that this happens in spring time.
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8.0review from
The spa facilities are excellent
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8.0review from
Dear Madams and sirs, I would like to thank you for your kindness and understanding. Indeed my stay at your hotel has been beyond delightful and very relaxing which helped me a lot facing the situation that is now occurring. You have made my stay here in Murnau very pleasant and much easier. Furthermore i spent a wonderful new year thanks to your manager and his team. Last but not least, i would like to stress on the fact that your hotel is very comforting and well organized. It has top quality service and it has been a very welcoming place. I look forward to my next stay in your hotel. Yours sincerely, Mr. Salem Al Zaabi
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8.0review from
Real luxury hotel with good restaurant and very friendly staff, nice view of the mountains. Good swimming pool and spa.
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7.3review from
Yes
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7.2review from
The Alpenhof hotel is a great hotel set in lovely countryside and close to most of the main attractions in southwest Baveria. The hotel staff were very helpful and wellcoming, we were offered a glass of champagne on arrival which was very welcome. The hotel has two good restaurants , 1 mitchellin rated but the local town of Murnau offers several other restaurants. There was a small minibar of beer and soft drinks included in the room price. The spar facilities are excellent, indeed the best I have seen in a hotel. So if you are looking for a relaxing break with a touch of luxury this is a hotel worth considering. The beds are very firm and not the type of luxury beds you would expect from a 5star hotel
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3.7review from
The friendlyness of staff and the surroundings. Clearly this hotel does not meet the standards of SLH: it is neither small nor luxury. The furniture and decoration in the room and in the restaurant/lobby is old fashioned and used. The swimming pool has not been redone for ages. This hotel urgently needs to be refurbished and modernised. Overpriced!
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6.4review from
Staff were very helpful. The restaurant was frequented by annoying insects (e.g. flies). The staff explained that this happens in spring time.
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