Green Castle Mall Road

Awesome views, great location, cordial staff, and well-served breakfast.

The hotel passages look like a haunted house, poor room quality, and untrained staff leading to poor service.

The rooms may have awesome views and be well-served, but some may lack natural light and be small and dirty with mold on the walls.

Attractions nearby include Gun Hill, Bhata Falls, Company Garden, Jharipani Falls, Kempty Falls, and Surkanda Devi Temple.

The low season is in June, while the high season is also in June, offering pleasant weather.

Some guests mentioned that the valley view rooms offer better views and natural light, making the stay more enjoyable.

Several guests reported issues with room cleanliness, including mold on walls, dirty mattresses, and unclean bathrooms. It's advisable to check the room thoroughly upon arrival and request a change if necessary.

Some guests experienced noise issues at night, so it may be beneficial to inquire about the noise levels in the hotel and choose a quieter room if available.

Guests highlighted that certain rooms, especially the deluxe rooms, were small and lacked adequate space, so it's advisable to consider room size when making a reservation.

The hotel is situated at the top of a hill, and the lift was reported to be non-functional for a period. Guests with mobility concerns may want to confirm lift availability before booking.

Some guests faced issues with hot water supply in their rooms, so it's recommended to ensure that this amenity is functioning properly upon check-in.

While some guests appreciated the open restaurant, others reported issues with food temperature and availability. It's advisable to inquire about restaurant services before dining at the hotel.

The hotel is accessed via approximately 25 to 27 stairs from the mall road, which may pose challenges for individuals with mobility issues. It's important to consider accessibility needs before booking.

Several guests mentioned issues with bathroom cleanliness and maintenance, including leaking water and unclean facilities. It's advisable to check the bathroom condition upon arrival.

Guests recommended requesting road side rooms due to better views and potentially lower noise levels.