Pros (+) Comfortable and silent
Cons (-) The pick up at the airport - the car arrived late
4 stars
Four Points by Sheraton Nairobi Airport
Photos of Four Points by Sheraton Nairobi Airport
Overview
Four Points by Sheraton Nairobi Airport provides 4-star accommodation in Nairobi, just moments from Jomo Kenyatta International Airport. It also features a Jacuzzi and an indoor pool.
The hotel provides a concierge, an express check-in and check-out feature and a car rental desk. It also has laundry facilities, an airport shuttle and luggage storage.
The rooms at Four Points by Sheraton Nairobi Airport have a refrigerator and a mini bar.
Latest deals for Four Points by Sheraton Nairobi Airport
Amenities at Four Points by Sheraton Nairobi Airport
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Private entrance
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Upper floors accessible by elevator
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
General
- Window
- Executive lounge access
- Family rooms
- Garden view
- Interconnected room(s) available
- Storage available
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Dining
- Wine glasses
- Electric kettle
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Pool and spa
- Spa
- Outdoor pool
- Pool towels
- Spa and wellness center
- Massage
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
- Smartphone dock
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Tumble dryer
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Outdoor
- Garden
- Terrace/Patio
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Four Points by Sheraton Nairobi Airport
8.5
Very good
1424 verified ratings
Wonderful
918
Very good
245
Good
137
Okay
44
Fair
29
Mediocre
11
Poor
40
Summary of reviews
Guests say
Guests appreciated the great location and comfortable beds at the hotel, especially its proximity to the airport. However, many expressed dissatisfaction with the service quality and value for money, citing issues like high prices and inadequate responses from staff. Cleanliness was also a concern for some, impacting their overall experience.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.5 out of 10
28 reviews
9.6 out of 10
3 reviews
All reviews
Pros (+) No breakfast included, bed was excentrée
Pros (+) You don’t want to get and snarled and I will be traffic so staying at this hotel can be a big timesaver. It’s only four months old beautiful.
Cons (-) I couldn’t find anything that I didn’t like at this hotel. The food was great too.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's airport shuttle service?
The hotel offers a quick and efficient airport shuttle with no waiting time, ensuring a bright, modern, and clean room with all required facilities.
How is the hotel's food quality and variety?
The hotel offers good food and friendly staff, with a fabulous location just 5 minutes from the airport. However, some guests have mentioned disappointing food in the all-day restaurant.
What are the unique features of the hotel's rooftop?
The hotel's rooftop features a grill lounge that is exceptional, offering a great ambience and exceptional views. However, some guests have mentioned that the hotel did not ensure they were up early to catch their flight, resulting in a missed flight.
How would you describe the hotel's cleanliness and safety measures?
The hotel is super clean and comfortable, with kind staff and very artistic cappuccino. However, some guests have mentioned that the TV did not work and that the rooms are not soundproof.
What are the best times to visit the hotel?
The hotel is conveniently close to the airport, with a good airport shuttle and friendly staff. However, some guests have mentioned a lack of hot water and disruptions due to maintenance issues.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Airport Shuttle
The hotel offers a complimentary airport shuttle, which guests found to be efficient and convenient for early morning departures and late-night arrivals.
Consider the Rooftop Pool and Bar
Guests enjoyed the rooftop pool and bar, highlighting it as a great place to relax and unwind.
Be Mindful of Noise Levels
Some guests experienced noise disturbances, so it may be beneficial to request a quiet room or bring earplugs if sensitive to noise.
Check Room Amenities
While most guests found the rooms comfortable and well-equipped, a few mentioned issues such as no hot water, non-functional TV, and clogged iron. It may be helpful to check the functionality of amenities upon arrival.
Explore Nearby Attractions
The hotel's proximity to the airport makes it convenient for transit, but there may not be much to do around the hotel. Consider planning activities in advance or utilizing the hotel's facilities.
Be Aware of Room Size
Some guests felt that the room size was confining, so it may be worth considering this factor when booking, especially for longer stays.
Take Note of Restaurant Experiences
While some guests enjoyed the food and service, others had disappointing dining experiences. It may be beneficial to explore dining options outside the hotel as well.
Utilize the 24-Hour Restaurant
The hotel offers a 24-hour restaurant, which guests found useful, especially for late meals or early departures.
Check for Late Check-Out Fees
Guests mentioned that the late check-out day rate was expensive, so it may be advisable to inquire about any additional charges for late check-out.
Location
9042/1044 Tower Avenue, Nairobi
What's nearby
- Nairobi Railway Station7.1 mi
- Kenyatta International Conference Centre7.6 mi
- City Hall7.7 mi
- Nairobi NV Park7.7 mi
- Kenyatta Mausoleum7.8 mi
- RKL Casino7.8 mi
- Teleposta Towers7.9 mi
- National Museums of Kenya-Nairobi Gallery7.9 mi
- Central Park8 mi
- Regency Palms Casino8.1 mi
- The Nairobi Hospital8.5 mi
- Nairobi National Museum8.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Four Points by Sheraton Nairobi Airport
Low season | November |
|---|---|
High season | August |
Average price (weeknight) | $224 |
Average price (weekend night) | $226 |
When to book a room at Four Points by Sheraton Nairobi Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Four Points by Sheraton Nairobi Airport
FAQs when booking at Four Points by Sheraton Nairobi Airport
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Value for money | 7.8 |
|---|---|
Distance to city center | 7.5 mi |
Nearest Airport | Nairobi Jomo Kenyatta Intl |
Distance to airport | 0.7 mi |