8.0
Very good
Bravolinks, Nov 2021
Great
5 stars
Crowne Plaza Nairobi Airport
Photos of Crowne Plaza Nairobi Airport
Overview
Conveniently located minutes from Jomo Kenyatta International Airport, Crowne Plaza Nairobi Airport provides comfortable accommodation in Nairobi. It also offers a sauna and a Jacuzzi.
There are a range of amenities available to those staying at the hotel, including an airport shuttle, an express check-in and check-out feature and a concierge. It also provides massage services, meeting rooms and a limousine service.
There are 144 rooms at Crowne Plaza Nairobi Airport, each offering all the necessities to ensure a comfortable stay. They are also equipped with a hair dryer and a mini bar.
Latest deals for Crowne Plaza Nairobi Airport
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Crowne Plaza Nairobi Airport
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Toilet with grab rails
- Upper floors accessible by elevator
Pool and spa
- Infinity pool
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Spa and wellness center
- Rooftop pool
- Massage
- Pool bar
- Sauna
General
- Executive lounge access
- Interconnected room(s) available
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Tumble dryer
Parking and transportation
- Free parking
- Shuttle service
- Private parking
- Airport shuttle
- Valet parking
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Children's high chair
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
- Balcony
Bedroom
- Feather pillow
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Crowne Plaza Nairobi Airport
8.9
Very good
1622 verified ratings
Wonderful
1078
Very good
291
Good
135
Okay
39
Fair
43
Mediocre
14
Poor
22
Summary of reviews
Guests say
Guests appreciated the hotel's cleanliness and its excellent location near the airport. However, there were several complaints regarding the service, including issues with check-in efficiency and staff behavior. Overall, it seems to be a good choice for travelers needing proximity to the airport, but service improvements are needed.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.9 out of 10
1 review
All reviews
Great
Pros (+) Close proximity to airport and wonderful bed and bedding!
Cons (-) Waiting for the shuttle service--we were glad it was not raining!
Pros (+) Close proximity to airport for transit.
Cons (-) Restaurant service was very slow. Took a long time for payment and for ordering off the menu (they prefer buffet).
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's airport shuttle service?
The hotel offers a convenient and organized airport shuttle service, ensuring a seamless transfer to and from the airport.
Can you tell me about the hotel's food quality?
Guests have praised the delicious food at the hotel's rooftop pool bar and Aroma Restaurant, ensuring a delightful dining experience.
How are the beds at Crowne Plaza Nairobi Airport?
Guests have consistently mentioned the comfortable beds and perfect sheets, ensuring a restful night's sleep during your stay.
What are the hotel's cleanliness standards like?
The hotel is praised for its cleanliness, with guests highlighting the immaculately clean rooms and the staff's commitment to maintaining a spotless environment.
Is parking available at the hotel?
The hotel offers free parking and valet parking, ensuring convenient options for guests with vehicles.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Airport Shuttle
The hotel offers a complimentary airport shuttle service, which guests found to be convenient and well-organized. It's a great way to ensure a hassle-free transfer to and from the airport.
Enjoy the Rooftop Bar
Guests spoke highly of the rooftop bar, recommending it as a perfect spot to unwind and enjoy a cocktail while taking in the views.
Consider Room Selection
Some guests suggested requesting a room away from the industrial area to minimize noise disturbances, especially for light sleepers.
Check Out the Spa and Wellness Center
The hotel features a spa and wellness center, which received positive feedback from guests. Consider indulging in a relaxing massage or unwinding in the sauna during your stay.
Be Mindful of Check-Out Time
Several guests mentioned that the 10 am check-out time was a bit early for their liking. Keep this in mind when planning your departure.
Explore Nearby Attractions
The hotel's proximity to Nairobi City Stadium, Nyayo National Stadium, and the Kenya Railway Museum makes it a convenient choice for those interested in exploring these attractions.
Take Note of Breakfast Pricing
Some guests found the breakfast to be overpriced, so it may be worth exploring alternative dining options if you're looking to manage expenses.
Consider Noise Levels
A few guests noted that the soundproofing in the rooms could be improved, especially in relation to noise from adjacent rooms and corridors. Light sleepers may want to take this into account.
Utilize the Concierge Service
The hotel's concierge service was praised for its helpfulness. Don't hesitate to seek their assistance for recommendations or arranging activities during your stay.
Location
First Freight Lane, Nairobi
What's nearby
- Nairobi Railway Station6.8 mi
- Kenyatta International Conference Centre7.2 mi
- Nairobi NV Park7.3 mi
- City Hall7.3 mi
- Kenyatta Mausoleum7.4 mi
- RKL Casino7.4 mi
- Teleposta Towers7.5 mi
- National Museums of Kenya-Nairobi Gallery7.6 mi
- Central Park7.6 mi
- Regency Palms Casino7.7 mi
- The Nairobi Hospital8.1 mi
- Nairobi National Museum8.2 mi
Policies
Check-in/Check-out | Check in anytime after 12:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Crowne Plaza Nairobi Airport
Low season | May |
|---|---|
High season | August |
Average price (weeknight) | $162 |
Average price (weekend night) | $171 |
When to book a room at Crowne Plaza Nairobi Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Crowne Plaza Nairobi Airport
FAQs when booking at Crowne Plaza Nairobi Airport
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Value for money | 8.2 |
|---|---|
Distance to city center | 7.2 mi |
Nearest Airport | Nairobi Jomo Kenyatta Intl |
Distance to airport | 1.1 mi |
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