Palazzo 15 Napoli

Guests have highlighted the great place, awesome breakfast, new and very clean rooms, and the welcoming staff as some of the pros of staying at Palazzo 15.

Some guests mentioned that the neighborhood around the hotel is not enjoyable, and there were concerns about the inconvenience of paying 20 cents for the elevator.

Guests have consistently praised the cleanliness of the rooms, mentioning that everything is new, very clean, and well-maintained.

The hotel offers practical amenities such as daily housekeeping, a coffee machine, fridge, kettle, and tea in the rooms, as well as laundry facilities and a grocery delivery service.

Palazzo 15 is well-located, close to the historic center, central station, and boats departure, making it an excellent choice for visitors looking to explore the city's main attractions.

Some guests found it tiring to go up to the 4th floor where the rooms are located, so consider requesting a room on a lower floor if you have mobility concerns or prefer to avoid using the elevator.

The hotel provides a coffee machine, fridge, and kettle in the rooms, along with tea, which guests found convenient. Ensure your room includes these amenities for added comfort during your stay.

While the hotel's location is convenient for accessing famous pizza spots and the train/bus station, some guests found the street where the hotel is located to be empty and a little concerning. It's advisable to be cautious, especially when walking around at night.

Some guests were unexpectedly asked to pay in cash for their room, despite not expecting this. To avoid any surprises, it's recommended to confirm the accepted payment methods with the hotel in advance.

The staff may have limited English proficiency, as mentioned by some guests. Using a translator app or being patient with communication can help ensure a smooth experience during your stay.

Guests were required to pay 20 cents for each elevator ride up to the 4th floor, which some found to be an inconvenience. Keep this in mind and have change available if you plan to use the elevator frequently.

Some guests experienced difficulties during the check-in process, including communication issues with the staff. It's advisable to ensure clear communication regarding your arrival time and check-in procedure to prevent any misunderstandings.

If you plan to arrive by car, consider reserving parking in advance, as there is a possibility to park close to the accommodation with a reservation, according to guest feedback.

While some guests praised the breakfast, others found it to be not worthy of its cost. If breakfast is important to you, it's recommended to clarify the available options and cost before making a decision.

If you have accessibility needs, such as requiring a wheelchair-accessible room, ensure that the hotel can accommodate these requirements by confirming the availability of such facilities.