Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.1 "Terrific location."
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8.9 "Great service."9.7 "97% found the
staff to be very friendly ." 8.2 "82% thought theservice was very professional ." 8.0 "80% found therestaurant service to be one of the best ." -
8.0 "Breakfast is good."
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7.6 "Good cleanliness."8.7 "87% said
rooms were clean ." -
7.1 "Internet works."
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6.3 "Average value."
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5.0 "Average amenities."5.0 "50% thought the
building was acceptable ." -
4.4 "Not very comfortable."4.8 "52% didn't like the
uncomfortable beds ." 4.7 "53% saidrooms were small ." 4.5 "55% thought it wastoo noisy ." 3.5 "Air conditioning was criticized by 65%." -
3.8 "Rooms are not good."4.8 "52% didn't like the
uncomfortable beds ." 0.9 "91%complained about the bathroom ." 0.6 "For 94%, therooms looked old ." 4.7 "53% saidrooms were small ." 0.9 "91% thought they werepoorly maintained ." 3.5 "Air conditioning was criticized by 65%." 1.9 "81% foundproblems with the furniture ." -
1.7 "Horrible vibe."1.0 "90%
criticized the unstylish hotel ."
Overall Rating
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9.0 "Terrific location."
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8.7 "Great service."
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8.3 "Breakfast is good."
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7.9 "Good cleanliness."8.6 "86% said
rooms were clean ." -
6.6 "Average value."
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4.2 "Not very comfortable."4.9 "51% said
rooms were small ." 4.6 "54% didn't like theuncomfortable beds ." 3.3 "Air conditioning was criticized by 67%." -
3.8 "Rooms are not good."1.1 "89%
complained about the bathroom ." 4.9 "51% saidrooms were small ." 4.6 "54% didn't like theuncomfortable beds ." 3.3 "Air conditioning was criticized by 67%." 0.6 "94% thought they werepoorly maintained ."
Overall Rating
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9.0 "Terrific location."
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8.8 "Great service."9.5 "95% found the
staff to be very friendly ." -
4.6 "Not very comfortable."
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4.0 "Rooms are not good."
Overall Rating
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9.0 "World class service."9.8 "98% found the
staff to be very friendly ." -
7.9 "Good breakfast."
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6.3 "Average value."
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4.5 "Not very comfortable."
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4.1 "Rooms are not good."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Great Wifi connection and friendly helpful staff!
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3.7review from
Staff were friendly and helpful. The hotel itself and the room very dated and there was noise of dripping water in the heating pipes.
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5.3review from
location basic
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6.7review from
This hotel served as an excellent base for our trips to nearby mountains, Zermatt and Saas-Fee.
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6.0review from
Excellent small Swiss hotel, extremely good and helpful staff (even drove me to station when no taxi available in rain!) Good bar/bistro restaurant in hotel. In Naters rather than Brig (about ten minute walk) - ok for me but perhaps not for those with walking difficulties or heavy luggage? Only fair value but this is true for all swiss hotels.
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6.3review from
Arrived late as we had delays but experienced no problems. close to train station but quiet.had a triple room for kids
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5.6review from
Located near the train station. There is a market nearby. They gave me a fan for my room after I could not stand the heat(no A/C, no ventilation through the one window.)WIFI worked well. Very good breakfast. I had to wait 30 minutes for someone to come from the restaurant and help open my door( no one at the desk). The room was extremely hot.
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6.0review from
It's in the center and yet quite. The Rooms are clean, staff is friendly and helpful. There was no sheet to cover instead only the duvet. Not comfortable when the temperature in the room is about 30°. The brown tiles are not everybody's taste, however, some rooms had a friendlier bathroom color.
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6.4review from
Friendly staff. Good restaurant and breakfast. It is too warm in the rooms during hot summer days. If you keep the windows open it is quite noisy as there is a street.
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6.8review from
Very clean - good size room and comfy bed. Excellent restaurant attached and staff went out of their way to be helpful. Good stopver hotel The outside was very tired and not very welcoming. I guess a general refurb is due throughout but it didn't spoil our stay.
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7.6review from
Big, comfortable room. Clean and pleasant!!
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6.7review from
This hotel served as an excellent base for our trips to nearby mountains, Zermatt and Saas-Fee.
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6.8review from
Very clean - good size room and comfy bed. Excellent restaurant attached and staff went out of their way to be helpful. Good stopver hotel The outside was very tired and not very welcoming. I guess a general refurb is due throughout but it didn't spoil our stay.
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7.6review from
Big, comfortable room. Clean and pleasant!!
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3.7review from
Staff were friendly and helpful. The hotel itself and the room very dated and there was noise of dripping water in the heating pipes.
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5.3review from
location basic
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6.0review from
Excellent small Swiss hotel, extremely good and helpful staff (even drove me to station when no taxi available in rain!) Good bar/bistro restaurant in hotel. In Naters rather than Brig (about ten minute walk) - ok for me but perhaps not for those with walking difficulties or heavy luggage? Only fair value but this is true for all swiss hotels.
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6.3review from
Arrived late as we had delays but experienced no problems. close to train station but quiet.had a triple room for kids
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5.6review from
Located near the train station. There is a market nearby. They gave me a fan for my room after I could not stand the heat(no A/C, no ventilation through the one window.)WIFI worked well. Very good breakfast. I had to wait 30 minutes for someone to come from the restaurant and help open my door( no one at the desk). The room was extremely hot.
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6.0review from
It's in the center and yet quite. The Rooms are clean, staff is friendly and helpful. There was no sheet to cover instead only the duvet. Not comfortable when the temperature in the room is about 30°. The brown tiles are not everybody's taste, however, some rooms had a friendlier bathroom color.
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6.4review from
Friendly staff. Good restaurant and breakfast. It is too warm in the rooms during hot summer days. If you keep the windows open it is quite noisy as there is a street.
