Riu Palace Tropical Bay Hotel is the perfect all-inclusive Jamaican getaway. The resort features stunning Victorian-inspired details and is set in one of the Caribbean’s most spectacular beaches, Negril Beach.
An endless array of impressive amenities promise to make your stay as comfortable and plush as possible. Over 400 spacious guest rooms feature wood-carved furnishings, crisp linens, a minibar, satellite television, a coffee maker, air-conditioning, a private balcony, and room service. Select rooms offer stunning views of the bay, and some suites feature separate sitting areas with pull-out sofas. All rooms include free high-speed wireless internet.
Guests can enjoy the onsite hot tub, full-service spa, two tennis courts, and fully-equipped fitness center. There are two outdoor pools surrounded by loungers and a sundeck, one of the pools features a swim-up bar. Direct beach access means a relaxing dip in the pristine turquoise waters is only a few steps away. Live entertainment shows are offered daily and nightly. Special “fun zone” areas for children offer activities kids will love.
An array of culinary options await at the Riu Palace Tropical Bay Hotel. Try an authentic Jamaican barbecue beside the beach, as well as a variety of international fare, such as Japanese, Italian, and American options. There are four onsite bars in different areas of the resort offering delicious tropical-themed cocktails, as well as a snack menu.
Day trips to some of Jamaica’s most extraordinary attractions are bookable through the hotel, including trips to the hot-springs at Rhodes Hall Plantation, Roaring River, or an array of other beaches which surround the entire coastline of the island.
Basics
Services and conveniences
Things to do
Pool and spa
Bathroom
General
Dining
Media and entertainment
Accessibility and suitability
Laundry
Bedroom
Fitness
Parking and transportation
Outdoor
Family friendly
Health and safety
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The food on the resort wasn’t up to par.
Pros. The beach was nice
Cons. No room service available, no elevators on the grounds, food selection was very mediocre
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities offered at Riu Palace Tropical Bay Hotel?
Riu Palace Tropical Bay Hotel offers an array of amenities including a full-service spa, two tennis courts, fully-equipped fitness center, two outdoor pools with a swim-up bar, direct beach access, live entertainment shows, and special 'fun zone' areas for children.
What dining options are available at Riu Palace Tropical Bay Hotel?
Guests at Riu Palace Tropical Bay Hotel can enjoy an authentic Jamaican barbecue beside the beach, as well as a variety of international fare, such as Japanese, Italian, and American options. There are also four onsite bars offering delicious tropical-themed cocktails and a snack menu.
What are the common concerns about the hotel's dining options?
Some guests have expressed concerns about the dinner selection, with a few reviews mentioning that the dinner selection was poor and some of the entrees were greasy. Additionally, there were comments about the limited selection of authentic Jamaican food.
What practical information should guests know about the hotel's location?
Riu Palace Tropical Bay Hotel is located in Negril, Jamaica, with nearby attractions including Bloody Bay Beach, Booby Cay, Kool Runnings Water Park, Seven Mile Beach, and Royal Palm Reserve. The low season is in May, and the high season is in December.
What are the concerns about the hotel's room service?
Some guests have mentioned that there was no room service due to COVID protocol, and others expressed dissatisfaction with the room service food, describing it as a joke and not worth the time.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the bay comes highly recommended.
Explore Nearby Attractions
Take advantage of the hotel's tour desk to book day trips to nearby attractions such as the Royal Palm Reserve, Negril Cliffs, and the Kool Runnings Water Park.
Try the Jerk Hut
Guests enjoyed the authentic Jamaican barbecue at the Jerk Hut on the property. It's highly recommended for a flavorful, all-inclusive dining experience.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in May during the low season. You might find better deals and a more relaxed atmosphere.
Family-Friendly Activities
Families with children can make use of the complimentary kids' club and child pool, providing entertainment and activities for young guests.
Be Mindful of Room Selection
Some guests mentioned issues with room maintenance and size. Consider requesting a room in a well-maintained area of the hotel and clarify room size expectations before booking.
Diverse Culinary Options
While some guests found the dinner selection lacking, others praised the variety and quality of the food. Explore different dining options on the property to find the best fit for your preferences.
Check for Special Events
Keep an eye out for special events and entertainment packages during your stay. Guests enjoyed the nightly shows and live entertainment, adding an extra layer of enjoyment to their visit.
Beachfront Convenience
Take advantage of the direct beach access for a relaxing and convenient beach experience. Guests appreciated the proximity and cleanliness of the beach.
Plan for Late-Night Snacks
If you're a late-night snacker, be aware that the 24/7 cafe occasionally runs out of food late at night. Consider keeping some snacks in your room for late cravings.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | May |
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High season | February |
Average price (weeknight) | $350 |
Average price (weekend night) | $426 |
Reserve a Junior Suite Garden View and sprawl out in comfort. Featuring two double beds and a sleeper sofa, there will be enough room for everyone in the family to find their chill-out space. A private balcony overlooks the luscious gardens, with the suites available from roughly 48,500 JMD (approximately 374 USD) per night.
If eco-friendly tourism is important to you, this resort is perfect for your next getaway. Undertaking committed efforts to making a positive impact on the local environment and community, it has been awarded GOLD certification by the Travelife Sustainability System. Some of the implemented practices include low-energy lighting, biodegradable cleaning products, water-saving flushes, environmental awareness training for staff, trickle irrigation and minimizing packaging.
Down on the sand you’ll find exclusive padded sun lounges for guests of the resort, making a day out by the ocean that little bit more comfortable. The children’s playground on the beach is sure to keep young ones entertained for hours, while the volleyball court offers a way to keep active.
There is lots of fun to be had out on the Bloody Bay waters with windsurfing, catamarans, pedal boats, snorkeling and kayaking equipment available at the hotel. You can also join a complimentary introductory scuba diving lesson in the resort pool.
Both daytime and evening performances appear every day throughout the week. Themed celebrations include reggae, international song and dance, Michael Jackson tributes and romantic shows. Live local bands and dancers are always a hit, plus you can’t miss the beach parties down on the sand. If you’re looking to take the festivities late into the night, head to the Pacha night club where you’ll find DJs and a dynamic dancefloor.
Parents can drop their children off at the RiuLand Kids Club and enjoy some quiet time alone. Suited to children between the ages of 4 and 12, activities include playing in the splash pool, organized games and table tennis. Complimentary highchairs and cribs can be supplied upon request, while babysitting services can be arranged for an additional charge.
A number of private transport companies provide direct transfers from Montego Bay Sangster Airport, with the drive taking roughly 1h 10m. You can expect to pay roughly 9,100 JMD (approximately 70 USD) for a car with space for between 1 and 4 passengers.
All guests can also access the associated Hotel Riu Negril, which is located a 15m walk along the beach. There, you will have access to an additional three swimming pools and numerous restaurants. Note that Riu Palace Tropical Bay is considered the superior accommodation and guests of Hotel Riu Negril are not permitted access.(Prices checked 25/06/19).
Riu Palace Tropical Bay is located at Norman Manley Boulevard 2, 5.1 miles from the center of Negril. Bloody Bay Beach is the closest landmark to Riu Palace Tropical Bay.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Riu Palace Tropical Bay.
Yes, Riu Palace Tropical Bay offers free Wi-Fi.
Yes, Riu Palace Tropical Bay offers free parking.
Riu Palace Tropical Bay is 2.6 miles from Negril. Riu Palace Tropical Bay is 29.6 miles from Montego Bay Sangster Intl.
Yes, Riu Palace Tropical Bay has a pool onsite.
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Value for money | 8.2 |
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Distance to city center | 5.1 mi |
Nearest Airport | Montego Bay Sangster Intl |
Distance to airport | 29.6 mi |