Food was excellent all other aspects were OK
5 stars
Hotel Riu Negril
Photos of Hotel Riu Negril
Overview
At Hotel Riu Negril, visitors are given access to several amenities like a restaurant, a spa, a bar, a lounge and a tennis court. Hotel Riu Negril also offers indoor pools and outdoor pools so guests can relax and cool down on a warm spring or summer day. There's a concierge at the front desk who's ready to provide aid and guidance whenever necessary. There are free parking, airport transportation and a fitness center, too. The fitness center has a gym and a workout room, which allows visitors to exercise and maintain their figure while they're away from home. The hotel offers meeting rooms, complimentary breakfast and dry cleaning services. There are children activities at the hotel as well, which may be suitable for families who are on vacation. Lastly, the staff is multilingual and the property is wheelchair accessible.
Hotel Riu Negril offers five different rooms, including Double Standard, Double Room with a view, Double Room with partial sea view, Double Room with sea view and a Jr. Suite. The first four have double beds, air conditioning, an in-room safe, a minibar and a satellite TV. The last room has a king size bed, a sofa, a lounge area, air conditioning, an in-room safe, a minibar and a balcony.
Hotel Riu Negril is close to several popular restaurants like Fireman's Lobster Pit, Office of Nature, Niah's Patties and Rasta Ade Refreshments. Tourist attractions like Mary, Gate of Heaven Catholic Church, Seven Mile Beach, Drifters Bar & Entertainment Venue and Bloody Bay are minutes away from the front door of the hotel. Sangster Intl Airport is a short drive from the hotel as well.
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Amenities at Hotel Riu Negril
- Private beach
- Fitness center
- Restaurant
- Free Wi-Fi
- Child pool
- Parking
- Spa
- Laundry service
- Laundry facilities
- Complimentary breakfast
Outdoor
- Balcony
- Beach towels
- Grill
- Private beach
- Garden
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Services and conveniences
- ATM on-site
- Currency exchange on-site
- 24hr front desk
Family friendly
- Babysitting or child care
- Complimentary breakfast
- Child pool
Basics
- Free Wi-Fi
- Fan
- Air-conditioned
Pool and spa
- Sauna
- Spa
Things to do
- Beauty salon
- Gift shop
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Parking and transportation
- Parking
Accessibility and suitability
- Increased accessibility
Bathroom
- Hairdryer
Dining
- Restaurant
General
- Storage available
Reviews of Hotel Riu Negril
7.5
Good
24 verified ratings
Wonderful
13
Very good
1
Good
2
Okay
3
Fair
0
Mediocre
1
Poor
4
Summary of reviews
Guests say
Guests appreciated the friendly and helpful staff, as well as the excellent food offered at the hotel. However, there were notable complaints regarding the service, with reports of rudeness and unprofessional behavior from some staff members. Additionally, issues with room maintenance and amenities were highlighted, indicating a need for improvement in these areas.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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7.5 out of 10
11 reviews
8.1 out of 10
6 reviews
9 out of 10
2 reviews
4.4 out of 10
2 reviews
All reviews
Cons (-) Toilet clogged several time change room then air condition was leaking water causing flood in room.poor management no hospitality environment.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the food at Hotel Riu Negril?
Guests have mentioned that the food at Hotel Riu Negril is excellent, with different selections of restaurants and bars to choose from. However, some guests have advised that it's best to attend the buffet early to ensure a good selection.
How is the cleanliness at Hotel Riu Negril?
While some guests have expressed concerns about outdated and dirty walls in the hallways, others have found the staff, restaurant, pool, drinks, and room to be excellent in terms of cleanliness.
What are the best features of the rooms at Hotel Riu Negril?
The rooms at Hotel Riu Negril are comfortable, and the staff provides excellent customer service. However, some guests have mentioned that the rooms are outdated and not properly sealed, with barely working sockets.
Is the customer service at Hotel Riu Negril satisfactory?
The staff at Hotel Riu Negril is friendly, polite, and helpful, according to guests. However, some have expressed disappointment with the lack of entertainment and the behavior of some staff members.
When is the best time to visit Hotel Riu Negril?
The high season at Hotel Riu Negril is in January, while the low season is in April. Visitors may want to consider these times for their stay to make the most of their experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Guests recommend choosing a room with a balcony facing the beach for a more enjoyable stay.
Be Cautious with Valuables
Some guests reported incidents of theft, so it's advisable to use the hotel safe for storing valuables and to be vigilant with personal belongings.
Plan Dining Timing
To avoid missing out on preferred food options at the buffet, it's recommended to arrive early for meals.
Check Room Features
Some guests mentioned issues with room amenities such as non-functional phones and broken fridges, so it's advisable to check room features upon arrival and report any issues promptly.
Consider Renovation Status
Despite being described as a renovated hotel, some guests were disappointed with outdated room furniture and fixtures, so it's worth considering this aspect when booking.
Enjoy the Beach and Family-Friendly Atmosphere
The hotel's beach access and family-friendly environment received positive feedback from guests.
Be Mindful of Reservation Details
Ensure that the reservation includes the correct occupancy details to avoid any unexpected charges at the hotel.
Stay Updated on Entertainment
Some guests expressed disappointment with the lack of entertainment, so it's advisable to inquire about the available entertainment options during the stay.
Be Prepared for Inconsistent Food and Beverage Quality
While some guests enjoyed the food, others found it subpar, and the beverage options were not to everyone's liking, so it's good to be prepared for varying experiences in this aspect.
Utilize the Excellent Staff Services
Guests appreciated the friendly and helpful staff, so don't hesitate to seek assistance from the multilingual and accommodating hotel team.
Location
Norman Manley Blvd, 321654, Negril, Negril
What's nearby
- Bloody Bay Beach0.6 mi
- Booby Cay1.4 mi
- Kool Runnings Water Park1.8 mi
- Seven Mile Beach4 mi
- Royal Palm Reserve4.5 mi
- Times Square Mall4.7 mi
- Negril Hills Golf Club5.7 mi
- Negril Cliffs7.2 mi
- Negril Lighthouse7.6 mi
- Blue Hole Mineral Springs9.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Riu Negril
Low season | May |
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High season | February |
Average price (weeknight) | $281 |
Average price (weekend night) | $297 |
When to book a room at Hotel Riu Negril
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Riu Negril
FAQs when booking at Hotel Riu Negril
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See most recommended stays in NegrilGood to know
Value for money | 6.5 |
|---|---|
Distance to city center | 5.8 mi |
Nearest Airport | Montego Bay Sangster Intl |
Distance to airport | 29.5 mi |
Everything you need to know for your stay in Negril
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