Dining
Basics
General
Family friendly
Parking and transportation
Outdoor
Pool and spa
Accessibility and suitability
Bathroom
Laundry
Things to do
Services and conveniences
Workspace
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the hotel?
Guests have praised the amazing breakfast, excellent view, friendly staff, spacious and clean rooms, and the peaceful location of the hotel.
Are there any concerns about the cleanliness of the hotel?
Some guests have mentioned concerns about the presence of cockroaches, dirty towels, and the need for fumigation in certain areas of the hotel.
Is the hotel's food quality satisfactory?
Many guests have enjoyed the complimentary breakfast and the restaurant's offerings, while a few have expressed concerns about the quality of breakfast and the lack of meal service on certain occasions.
What are the parking options available at the hotel?
The hotel offers free parking and private parking, as well as an airport shuttle service for guests' convenience.
How is the customer service at the hotel?
Guests have appreciated the friendly and helpful staff, while some have mentioned concerns about the staff's responsiveness, noise, and the need for better explanations about the hotel's facilities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Check Room Amenities
Some guests reported issues with amenities such as air conditioning and cleanliness. It's advisable to confirm the functionality of amenities like air conditioning and ensure that the room is properly cleaned before settling in.
Consider Transportation Options
The hotel offers an airport shuttle service for a surcharge. If you require transportation to and from the airport, it's worth considering this service for convenience.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, including the Lowveld Botanical Garden and Mbombela Stadium. Take advantage of these nearby sights for added enjoyment during your stay.
Verify Wi-Fi Availability
While the hotel advertises free Wi-Fi, some guests reported issues with Wi-Fi availability in certain rooms. If reliable internet access is important to you, it's recommended to confirm the Wi-Fi availability in your chosen room.
Addressing Noise Concerns
Some guests mentioned noise disturbances, particularly in the morning. If you are sensitive to noise, consider requesting a room in a quieter area of the hotel or bringing earplugs for a peaceful stay.
Inquire About Room Configuration
Several guests noted discrepancies in room configurations, such as not receiving the expected number of towels or encountering issues with bed sizes. It's advisable to confirm the room setup meets your requirements upon check-in.
Be Mindful of Hygiene
A few guests reported cleanliness and hygiene issues, including the presence of cockroaches. It's recommended to be mindful of hygiene and promptly report any concerns to the staff for resolution.
Plan for Early Check-Out
The hotel has an early check-out time at 10:00 AM. If you prefer a later check-out time, it's advisable to make necessary arrangements with the hotel in advance to accommodate your schedule.
Communicate Special Requests
If you have specific preferences or special requests, such as room configurations or amenities, consider communicating these to the hotel in advance to ensure a comfortable and tailored experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 10:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | November |
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High season | October |
Average price (weekend night) | $82 |