Pros (+) There was no breakfast due to COVID but the coffee was amazing.
Cons (-) Everything was good
2 stars
Comfort Suites
1006 Old Cherry Point Road, New Bern, NC 28560, United States
New Bern, NC
See location+1 252 649 1717Photos of Comfort Suites
Overview
Located a brief drive from Tryon Palace, Comfort Suites New Bern provides modern accommodation in James City. It also offers an indoor pool, free Wi-Fi and an express check-in and check-out feature.
There are a range of amenities at the hotel that guests can enjoy, such as an airport shuttle, a 24-hour reception and a fitness center. An exhibit space, laundry facilities and a concierge are also available.
The hotel's rooms are spacious and are well-equipped with a kitchenette and a private bathroom. They each have tea and coffee making facilities, a refrigerator and heating.
Comfort Suites New Bern provides easy access to Attmore-Oliver House. Havelock and Fairfield Harbour are situated an easy drive away.
Latest deals for Comfort Suites
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Comfort Suites
- Indoor pool
- Fitness center
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Heating
Kitchen
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Microwave
- Kitchenette
Bathroom
- Bathtub
- Spa bath
- Hairdryer
- Shower
- Private bathroom
Services and conveniences
- Business center
- Express check-out
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Media and entertainment
- Cable or satellite TV
- Shared lounge/TV area
- TV
Accessibility and suitability
- No smoking
- Increased accessibility
- Elevator
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Airport shuttle
- Free parking
Workspace
- Fax/photocopying
- Desk
Dining
- Vending machine (drinks)
- Vending machine (snacks)
Health and safety
- Daily housekeeping
- Safe
Pool
- Heated pool
- Indoor pool
Things to do
- Gift shop
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Comfort Suites
7.9
Good
792 verified ratings
Wonderful
339
Very good
119
Good
99
Okay
57
Fair
69
Mediocre
34
Poor
75
Summary of reviews
Guests say
Guests frequently mentioned cleanliness issues, with many reporting dirty rooms, unpleasant odors, and maintenance problems. However, there were positive remarks about the friendly staff and the quality of breakfast, which many found enjoyable. Overall, while some appreciated the hotel's amenities and value, the cleanliness concerns were a significant drawback for most.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Pros (+) Nothing.
Cons (-) Did not provide crib after delaying answer to request several times. Did not provide a receipt at checkout. Small area for breakfast. Could not locate an ice machine and not indicated on map of hotel.
Pros (+) We always stay at this property when visiting friends in New Bern. Comfortable, nice staff, and good value for the money.
Pros (+) Feels newly remodeled and very nice inside.
Cons (-) Breakfast wasn't very appetizing eggs and "meat" not too good. Slowest elevator on earth.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Comfort Suites?
The breakfast at Comfort Suites includes traditional American breakfast with options like eggs and waffles. However, due to Covid, some guests have reported that the breakfast was not available during their stay.
Are the beds at Comfort Suites comfortable?
Guests have reported that the beds at Comfort Suites are comfortable, but some have mentioned that the breakfast meat was overcooked and dry.
Is parking available at Comfort Suites?
Yes, Comfort Suites offers free parking for guests, and there is also a free airport shuttle available.
How is the cleanliness at Comfort Suites?
While some guests have mentioned that the property is super clean and the rooms are very nice, others have reported issues such as a room smelling off, dirty carpets, and cleanliness concerns in the bathroom.
What is the best time to visit Comfort Suites?
The high season at Comfort Suites is in April, and the low season is in January. However, it's important to note that some guests have experienced issues with the pool water temperature and room temperature during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Check Room Cleanliness
Several guests reported issues with room cleanliness, including torn carpeting, water damage, and dirty or smelly rooms. It's advisable to check the room thoroughly upon arrival and report any issues to the front desk immediately.
Verify Room Amenities
Some guests mentioned missing amenities such as a TV guide, malfunctioning TV remotes, and broken office chairs. It's recommended to verify the functionality of in-room amenities upon check-in and request replacements or repairs as needed.
Consider Room Location
Guests suggested requesting rooms away from potential noise sources, such as elevators and ice machines, to ensure a quieter stay.
Breakfast Considerations
While some guests praised the breakfast variety, others were disappointed due to limited options and the absence of certain items. Managing breakfast expectations and exploring alternative dining options nearby could be beneficial.
Address Maintenance Concerns Promptly
Several guests encountered maintenance issues such as leaking showers, broken latches, and low water pressure. It's advisable to promptly report any maintenance concerns to the hotel staff for resolution.
Verify Reservation Details
Some guests experienced issues with room features not matching their reservations. Verifying reservation details and room features upon arrival can help avoid any discrepancies.
Inquire About Housekeeping Services
Guests reported varying experiences with housekeeping, including missed service and inconsistent replenishment of amenities. It's recommended to inquire about the frequency and timing of housekeeping services upon check-in.
Manage Expectations for Pool Facilities
While the hotel offers an indoor pool, some guests found the water temperature too cold for enjoyment. Managing expectations regarding pool facilities could enhance the overall experience.
Address Pest Control Concerns
Several guests reported encountering roaches in their rooms. It's advisable to promptly notify the hotel staff if any pest-related issues are observed.
Explore Nearby Dining Options
Considering the mixed reviews of the hotel's breakfast, exploring nearby dining options for additional meal choices may enhance the overall dining experience.
Location
1006 Old Cherry Point Road, New Bern, NC 28560
What's nearby
- Benjamin Smith House1.8 mi
- Pepsi Museum1.9 mi
- Tryon Palace2 mi
- Attmore-Oliver House2 mi
- New Bern Firemen's Museum2 mi
- Masonic Temple and Theater2.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Comfort Suites
Low season | December |
|---|---|
High season | June |
Average price (weeknight) | $164 |
Average price (weekend night) | $166 |
When to book a room at Comfort Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Comfort Suites
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See most recommended stays in New BernGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 2.1 mi |
Nearest Airport | New Bern Coastal Carolina Rgnl |
Distance to airport | 0.9 mi |
Everything you need to know for your stay in New Bern
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