Location, cleanliness, room facing the water—perfect!
3 stars
Courtyard by Marriott New Bern
Photos of Courtyard by Marriott New Bern
Overview
The new state-of-the-art lobby at Courtyard Riverfront New Bern, located in the downtown historic District, provides greater flexibility and choices for our guests. At the center of it all is The Bistro, which overlooks the Neuse River, your destination for a great breakfast, Starbucks coffee, drinks and dinner during the evening. You'll also enjoy inviting, flexible spaces where you can work or relax, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard technology. Plus, our well-equipped fitness center and outdoor pool and fire pit will help you stay refreshed and energized. Whether traveling for business or pleasure, your stay at our Riverfront Courtyard is sure to be more comfortable, more productive and more enjoyable than ever before!
Latest deals for Courtyard by Marriott New Bern
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Courtyard by Marriott New Bern
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Pets not allowed
- Adapted bath
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Dining
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
- Snack bar
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- TV
Bathroom
- Hairdryer
- Toilet
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax
- Desk
Parking and transportation
- Free parking
Bedroom
- Alarm clock
General
- Telephone
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Courtyard by Marriott New Bern
8.4
Very good
220 verified ratings
Wonderful
122
Very good
36
Good
26
Okay
13
Fair
12
Mediocre
8
Poor
3
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, with many highlighting the beautiful views and friendly staff. However, several reviews pointed out issues with service, including rude staff behavior and problems with room assignments. Some guests also mentioned the need for updates in the hotel and issues with amenities like internet speed.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.5 out of 10
3 reviews
8.7 out of 10
3 reviews
All reviews
Pros (+) This was a great property and I would recommend it and stay there again myself.
Cons (-) My only complaint is that the only plug next to the bed on either side was in the lamp and neither one worked correctly.
Pros (+) The view
Cons (-) That they charged my daughter for the room when it wad already paid for. And they did this without her permission. It was supposed to be a $40 incidental fee but they charged her over $200.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a beautiful riverfront balcony and gazebo, a convenient location for walking downtown, and a clean facility with a friendly staff.
Is there complimentary breakfast available at the hotel?
No, there is no complimentary breakfast. However, the hotel has a bistro with breakfast options available on-site.
How is the cleanliness of the hotel?
The hotel is very clean, and the staff goes out of their way to take care of guests and make them feel at home.
What can guests expect from the hotel's food quality?
The hotel offers great food and a cute cafe, and the meal options are good with a pleasant staff.
When is the best time to visit the hotel?
The high season is in April, offering a great opportunity to enjoy the beautiful setting and fireworks. However, it's important to note that the hotel may experience understaffing during peak times.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the river comes highly recommended.
Check Room Cleanliness
Some guests reported issues with room cleanliness, such as rooms not being serviced daily and bathrooms not being cleaned. It's advisable to check the room upon arrival and promptly report any issues to the staff.
Consider Noise Levels
Guests staying near the elevator mentioned noise disturbances. If sensitive to noise, it may be best to request a room away from high-traffic areas.
Explore Nearby Attractions
The hotel's location is praised for its proximity to various attractions and restaurants. Take advantage of the convenient walking distance to shops, museums, and dining options.
Breakfast Consideration
While the hotel offers breakfast, some guests found it to be above average in price. Consider exploring nearby breakfast options for a potentially more cost-effective and varied experience.
Room Maintenance
Some guests encountered maintenance issues in their rooms, such as broken toilets and loose outlets. It's advisable to promptly report any maintenance concerns to the staff for resolution.
Pool and River Views
Guests appreciated the pool and river views from the hotel. If relaxation and scenic views are a priority, consider spending time by the outdoor pool or selecting a room with a river view.
Noise from Wildlife
Some guests mentioned noise from terns. If sensitive to wildlife noise, it may be helpful to prepare accordingly or request a room in a quieter area of the hotel.
Consider Room Amenities
While the hotel does not provide complimentary coffee in the lobby, the rooms are equipped with coffee machines. Guests who prefer in-room coffee may want to bring their preferred coffee or explore nearby coffee options.
Staff Service
Many guests praised the friendly and helpful staff. If in need of assistance or recommendations, don't hesitate to reach out to the accommodating hotel staff.
Location
218 East Front Street, New Bern, NC 28560
What's nearby
- Pepsi Museum403 yd
- Benjamin Smith House0.3 mi
- New Bern Firemen's Museum0.4 mi
- Attmore-Oliver House0.4 mi
- Masonic Temple and Theater0.4 mi
- Tryon Palace0.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Courtyard by Marriott New Bern
Low season | May |
|---|---|
High season | July |
Average price (weeknight) | $224 |
Average price (weekend night) | $246 |
When to book a room at Courtyard by Marriott New Bern
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Courtyard by Marriott New Bern
FAQs when booking at Courtyard by Marriott New Bern
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in New BernMost recommended
See most recommended stays in New BernGood to know
Value for money | 7.7 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | New Bern Coastal Carolina Rgnl |
Distance to airport | 2.0 mi |