With a stay at Malmaison Newcastle in Newcastle-upon-Tyne, you'll be minutes from Quayside and Gateshead Millennium Bridge. This 4-star hotel is within close proximity of BALTIC Centre for Contemporary Art and Sage Gateshead.
Make yourself at home in one of the 122 guestrooms featuring minibars and plasma televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Rec, Spa, Premium Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a sauna and a fitness center. Additional amenities include complimentary wireless Internet access, wedding services, and tour/ticket assistance.
Satisfy your appetite at the hotel's restaurant, which serves lunch and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.
Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Newcastle-upon-Tyne? This hotel has facilities measuring 1259 square feet (117 square meters), including conference space.
Parking of Car for the last night was paid for by Hotel.
Car Parking Policy was not explained on Check-In even though the car Registration Number was completed on the Check-In Registration Form at the time. Breakfast staff (and most probably the supervisor) require to be trained: It took 3/4 of an hour and 3 reminders to get my breakfast of Kippers processed. The Staff commonly pass by tables with out clearing used / empty plates & bowles until the cooked breakfast plate is to be served or the tables are vacated. It is expected that the cooked breakfast plate be cleared once the contents has been eaten and pending the completion of drinking the balance of the tea / coffee pot!
The ambiance of the hotel, very peaceful and relaxing.
A double booking had been put through on your website which caused some confusion at check in as they had allocated 2 rooms for us.
Its excellent location,good breakfast,helpful staff
The decor was purple, grey and black - altogether too gloomy
I really liked the comfort of the rooms.
To be honest I had no problem with the hotel as such.
large room, comfortable bed.
parking at car park over the road, despite it being inexpensive. Public areas generally a liitle dark.
Good stay overall. We (there were 3 of us on business) arrived at around 1 Pm and were told check in was 2 Pm so waited, only then to be told it was 3 PM. I still got my room at 2 Pm but my collagues had to use the spa to freshen up as we had a business meeting at 2.30 PM. I asked for a wake up call at 7.30 am but did not get a call. That said, still a good hotel overall and staff were friendly.
Excellent facilities and service. Fantastic breakfast!
Bar and Bistro staff very good service indeed. Nothing was too much trouble
Dvd player in room wasn't working. Reported it 4 times and not got fixed. Had to checkout with dvd still stuck in machine so lost it. Hotel reception not very apologetic but gave me car park for free.
Being close to Quayside. The room was well stocked with all he amenties needed for a night's stay and although we did not eat in the hotel, room service and the menu looked appropriate.
We were placed in a room designed for the disabled so the bathroom layout and design was not what we expected. The room also had an ajoining door. The people who were in the next room were still talking at 4am - not 'rowdy' but loud enough to disturb our sleep.
Staff were excellent
Hotel rooms were too hot