Pros (+) Easy to find, clean room, extremely good value. Close to a variety of attractions and pleasant jogging areas.
Cons (-) Despite a "no smoking" sign in the room, still had smoke odor. But wasn't a big distraction.
Latest deals for Crystal Inn
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Amenities at Crystal Inn
- Wi-Fi
- Pets allowed on request. Charges may apply.
- 24hr front desk
- Refrigerator
- Air-conditioned
- Non-smoking rooms available
- Storage available
Reviews of Crystal Inn
7.6
Good
371 verified ratings
Wonderful
116
Very good
50
Good
105
Okay
29
Fair
37
Mediocre
14
Poor
20
Summary of reviews
Guests say
Guests appreciated the hotel's convenient location, often mentioning proximity to attractions, the river, and transportation. Many found the beds comfortable and some praised the cleanliness, though experiences varied. Service was inconsistent, with several guests noting issues with reception availability and responsiveness. While some rooms were clean and spacious, others required maintenance or had cleanliness concerns. Overall, the value and peaceful atmosphere were positives, but there were notable areas for improvement.AI-Generated from customer reviews
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the beds at Crystal Inn?
The rooms at Crystal Inn are equipped with comfortable beds to ensure a restful stay.
Is parking available at Crystal Inn?
Crystal Inn offers convenient parking options for guests, ensuring a hassle-free experience.
How is the food quality at Crystal Inn?
Guests can enjoy delicious meals at Crystal Inn, ensuring a satisfying dining experience during their stay.
What is the cleanliness like at Crystal Inn?
Crystal Inn maintains high standards of cleanliness throughout the property, providing a pleasant and hygienic environment for guests.
What is the level of customer service like at Crystal Inn?
At Crystal Inn, guests can expect attentive and friendly customer service to enhance their overall experience.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room Away from the Street
Some guests mentioned that rooms facing the street could be noisy, so consider requesting a room away from the main road for a quieter stay.
Take Advantage of the 24-Hour Reception
The hotel offers a 24-hour reception, which can be convenient for late check-ins or if you need assistance at any time during your stay.
Explore Nearby Attractions
The hotel is within walking distance of various attractions, including Marineland, Niagara Falls, and Great Wolf Lodge Water Park, making it a convenient base for sightseeing.
Check Pet Policy
If traveling with pets, it's worth noting that the hotel allows pets on request, but additional charges may apply. Contact the hotel in advance for details.
Consider Bringing Your Own Toiletries
A few guests mentioned that the provided toiletries were limited, so you may want to bring your own to ensure you have everything you need.
Confirm Cancellation/Prepayment Policies
As cancellation and prepayment policies vary by room type and provider, it's advisable to confirm these details before making a reservation to avoid any inconvenience.
Utilize Nearby Transportation
The hotel is located close to the Niagara Falls Ontario Amtrak Station, making it convenient for guests arriving by train.
Enjoy the Refrigerator in Rooms
Rooms are equipped with a refrigerator, which can be convenient for storing snacks and beverages during your stay.
Check for Non-Smoking Rooms
If you prefer a non-smoking room, the hotel offers non-smoking rooms, but it's recommended to confirm the availability when making a reservation.
Take a Stroll to Queen Victoria Park
A pleasant walk from the hotel, Queen Victoria Park offers beautiful views and is a great spot for relaxation and picnics.
Location
4249 River Road, Niagara Falls, ON L2E 3E7
What's nearby
- Whirlpool Aero Car0.5 mi
- Great Wolf Lodge Water Park0.6 mi
- Bird Kingdom1.4 mi
- Fallsview Indoor Waterpark1.5 mi
- Rainbow Bridge1.5 mi
- Casino Niagara1.5 mi
- Clifton Hill1.6 mi
- Criminals Hall of Fame1.6 mi
- Niagara SkyWheel1.6 mi
- Butterfly Conservatory1.7 mi
- Maid of the Mist1.8 mi
- Queen Victoria Park2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
FAQs when booking at Crystal Inn
Nearby hotels and places to stay
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See most recommended stays in Niagara FallsGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
10.0 | 2.0 mi | St Catharines | 7.8 mi |