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WestJet personnel are always pleasant. This flight was good, but not the best on pleasant and fun personnel.

Flight delays were significant. Never a good way to end a vacation!

Good crew. Friendly.

N/A.

The bigger seat and more room

Flight attendants not walking around and pick up the trash. I had to take the trash back to the garbage. I saw the ladies just chatting in the back.

Flight was 1 1/2 hours late departing!

As long as you don't need to change your flight or contact a service agent with a question its convenient out of downtown.

I was traveling with my Dad and he was hospitalized so unable to make his flight. I spent hours on the phone waiting to get an agent. I was on hold for more than 40 mintutes twice with out getting an agent. Gave up with trying to get help on the phone and went to the airport. Agent there won't do refunds. Waited 30 minutes on the phone at the check in desk. No sympathy for the circum stances that my Mom and Dad were being flown back to Canada on an air ambulance. Porter did not refund my parents tickets and charged me $125 for there 2 extra bags I was taking even though my parents tickets included each bag. Horrible service! Phone wait times are reidulous!

Crew was friendly , everything else - standard

Delays of this and other flights on this day ; Hand luggage was first approved during check - in , later taken from me abruptly - I was not prepared . Finally delivered upon arrival with some minor delay; the content seemed to be in good shape, but it traveled practically open

Difficult to understand the boarding announcer at the gate, although it may have been a function of poor audio equipment at the airport.

We were very impressed with Air Canada and would highly recommend flying with them to any destination!

Organized, friendly, polite staff. Everything ran very smoothly, especially the actual flight.

Those with children were not allowed to board early unless their kids were part of the kids club when traveling back home from Orlando to Toronto. They also took the strollers and we had to walk through the airport carrying our children and our carry-ons because the strollers had to be picked up with the luggage, they we're not available at the gate when you get off the plane like every other flight I have ever been on!

They asked me to check in my cabin lugguage for free. :) everything was great - great price, great connectivity.

As I use cane , got pleasant help with my check-in

The flight left on time, the plane was clean and nice staff

Short movie list

Everyone was super polite

The free shuttle from downtown to airport The complimentary coffee, tea and snacks at the terminal served in real cups. It's just nice The comfort of the terminal including nice bathrooms The pleasant staff in the terminal and on the plane That drinks on the plane are served in glass with a generous array of snacks to choose from.

Nothing

I liked the nuts and the free wine and the wings and the sky.

I didn't like the poop room.

they didn't serve anything

The courteous staff.

N/a

the seats were very uncomfortable and didn't recline

Great crew. But aircraft had mechanical issues.

Stuck on plane for 90 minutes before take off.

O takeoff and landing - the nosiest part of the journey - why do you need to have earplugs, which are very helpful particularly on prop aircraft, taken out? From my experience you are the only airline in the world that makes passengers do this (earphones I understand -- i'm talking about earplugs that do not close off sound but attenuate it).

The crew was on the flight were such great people i wish i had the names of the flight attendants they were such nice people. Made me feel very comfortable and were walking around back to back to make sure everybody had their belts buckled and were safe.

The only thing i disliked was the fact that the delay was only supposed to be 25 minutes it turned into an hour besides that it was great!