Langham Place, Ningbo Culture Plaza

The staff, the facilities, the location was just amazing. The staff was very helpful and I was happy to learn that the gym and the sauna is open for 24 hrs. The gym facilities were top level with very new machines. The location and the view from my room was beautiful, overseeing the river and that area is beautiful. The room was way over my expectations. Great size, and everything was top level. I have traveled and stayed at many hotels and this might be one of the best cost/benefit-comfort hotels I have every stayed at. The lights of the room, the controls, the bathroom, the tv, all was very nice. I will definitely stay here on my next visit to Ningbo.

Only one bad thing!! Too bad because it was almost a perfect 10... It was late at night when I arrived and I ordered a Minestrone Soup and a Pizza. The soup was good, but... the pizza was expired or something, because it taste horrible. The smell itself was awful. It was so bad, that after one bite I noticed the pizza was bad (expired or something). I had to take the pizza out of my room since the smell was making me sick. The soup was alright and after I told the incident to the staff they apologized and they didn't charged me anything in that dinner. The service and response to the problem was great. I will definitely stay here on my next visit to Ningbo.

This is the second time I have stayed in this hotel, Location is really good, close to the center of Ningbo. There is a modern large shopping mall over the road and a number of good restaurants in the area. That said the hotel has a good restaurant. Breakfast was very good. Room was comfortable and well laid out. Gym is really good and the spa is worth a visit if you have spare time. Staff are courteous and helpful. Will stay again.

Excellent service when I requested a limousine service from the airport. Great assistance with lost luggage and arranging limousine service from our next Langham hotel in Xiamen. Thank you

English speaking staff were few and far between. It would be helpful to have more staff who speak English.

People

It was fully booked so we were sent to two rooms that are not prepared for stay. However The manager was great and upgraded us to another room right away! But the hotel is not keeping up with the quality like it used to.