Extended Stay America Suites - Cleveland - Great Northern Mall

The hotel offers a variety of amenities including a sauna, an outdoor pool, laundry facilities, a BBQ/picnic area, and on-site parking for guests traveling with a car.

While some guests have mentioned cleanliness and inviting atmosphere as pros, a few have expressed concerns about dirty towels, hair on the floor, and unclean rooms.

Some guests have mentioned uncomfortable beds, torn couches, and the need for room remodeling. However, others have appreciated the comfortable beds and clean rooms.

The high season is in September, and the low season is in May, so visitors may want to plan their stay accordingly to avoid peak times.

While many guests have praised the friendly and helpful staff, there have been complaints about understaffing, unavailability at the front desk, and issues with security locks on doors.

Several guests reported issues with noise and smoke smell on lower floors, so consider requesting a room on a higher floor to minimize these disturbances.

Some guests were disappointed by the lack of kitchenware and cookware in their rooms, so it's advisable to confirm the availability of these amenities before booking.

A few guests encountered issues with water supply, so it's recommended to check with the hotel about the status of water availability during your stay.

Several guests mentioned cleanliness issues, such as dirty towels and unclean rooms, so it's advisable to thoroughly inspect the room upon arrival and report any issues to the staff.

Some guests found the provided toiletries to be insufficient, so consider bringing your own to ensure you have everything you need for your stay.

A number of guests experienced disturbances from loud guests, so it's advisable to pack earplugs in case you encounter noisy neighbors during your stay.

Some guests were disappointed with the limited breakfast options, so it's recommended to inquire about the current breakfast offerings before your stay.

A few guests reported unpleasant smells in their rooms, so it's advisable to check for any odors upon entering the room and request a change if necessary.

Some guests noted the presence of long-term occupants, so it may be helpful to inquire about this before booking if you prefer a more transient hotel environment.

If you have specific needs or expectations, it's advisable to confirm the availability of services such as room cleaning, maintenance, and front desk assistance to ensure a comfortable stay.