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(Round-trip)
Airports
Origin
Atlanta
$93
only
$93
Tampa
$40
only
$40
Miami
$57
only
$57
Destination
Cleveland
$40
only
$40
Thu, Nov 30
TPA
CLE
2h 38m
Tue, Dec 5
CLE
TPA
2h 32m
Trip: 6 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 58 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
TPA
CLE
Excellent 8.0

I thought the price of ticket was good. The non-stop was also very good. I do not like the lay overs.

TPA
CLE
Excellent 10.0

Great fight attendants

TPA
CLE
Mediocre 2.0

They'll rebook a canceled flight through a more competent airline.

Delayed my 7:25am flight for 5 hours before finally canceling it. Then customer service was such a hassle to deal with in order to reroute the flight. I had to go get my baggage from baggage claim, the phone number I was given wasn't in service, I stood in the line at the front which was packed with other passengers from the flight and gate agents had a hard time because nobody was answering the phone calls. Apparently the only way to rebook is through this phone line, which is absurd. The gate agents should be able to do this from their computers. But you get what you pay for, I suppose. When the agent got through on the call, the guy on the phone claimed another phone number was where we had to call to rebook..it was the customer service number that other customers called and were redirected to the number we were on the current line after waiting on hold for 30 minutes. He argued with us for about 10 more minutes that he couldn't do it...which made me miss my chance to book the next flight out because it filled up in that time span, After running my credit card for almost $500 (fingers crossed a reimbursement actually goes through) I finally got on another flight, which of course, wasn't direct. I finally returned home at 10pm. It was supposed to be a very easy day, under 2 hour flight, that turned into 16 hours. I got a $200 voucher as well as $30 in food, but every plan I had was ruined and I spent the day in an airport. Very disappointed because airlines are so expensive, and I just needed a one-way to get home with one bag and it was a perfect deal. Everyone on that flight had very important reasons to get home and it was awful to see everyone so sad. Also, it's Christmas season...so that $500 everyone most likely lost really affects the holiday spirit. Gotta keep your company running somehow though! All I want to see is the charge for the reimbursement actually come through.

TPA
CLE
Okay 4.3

Seats cramped.

TPA
CLE
Okay 4.6

Convenient, price , better than average leg room

Seats were a little uncomfortable

Fri, Dec 1
MIA
CLE
2h 59m
Sun, Dec 3
CLE
MIA
3h 11m
Trip: 3 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 2 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
FAT
DFW
Excellent 10.0

Nice amount of leg room!!!

Nothing

LAX
RNO
Mediocre 2.0

Not a single part has a positive remark

Well - this partner of westjet was terrible. The amount of re direction to get to the final terminal was absurd .. that's just my venting My real problem is that then "crew" or team that represent s the American Airlines / compass part was just useless. A hand full of people - myself included didn't get a chance to board the plane as they didn't make any announcements. Beyond disappointing. When you check in they take your cell phone "in case " well no call no txt no nothing. It was a joke the level of service No apologies or anything just a group of any tired patrons getting the worst customer experience. I'll never EVER book a flight that has anything to do with American Airlines or its partners

MBJ
PHL
Excellent 8.6

AA flight was relaxed and smooth, crew was respectful and warm can’t think

Can’t think of anything I didn’t like

DCA
CLE
Okay 5.0

American Airlines flying out of DCA is highly disorganized. I will look to fly to Washington-Dulles next time, or just avoid American Airlines altogether.

JUL
LIM
Okay 4.0

The bag search was very thorough and many employees were wearing their Peru jerseys under their uniforms.

Everything else. Flight was delayed almost four hours with no explanation. Received multiple calls from Avianca but all in Spanish until fifth one in English hung up once we confirmed we understood there was a delay. Staff communicated different directions. Only one cafe to wait in. Substitute breakfast served was underwhelming. Plane was incredibly dated with life vests strewn about/not tucked away. Upon deboarding, incredibly unclear that we had to completely exit and go back through security, meaning we had no time between flights for the restroom or to buy water.

Fri, Dec 1
TPA
CLE
2h 38m
Tue, Dec 5
CLE
TPA
2h 32m
Trip: 5 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 58 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
TPA
CLE
Okay 4.3

Seats cramped.

TPA
CLE
Excellent 10.0

Great fight attendants

TPA
CLE
Okay 4.0

frontier and kayak allowed me to double book because kayak didn't send me a confirmation when I initially booked the flight several weeks ago

using Kayak!!! This website is a scam. I may fly Frontier again but it definitely won't be through Kayak!

TPA
CLE
Mediocre 2.0

They'll rebook a canceled flight through a more competent airline.

Delayed my 7:25am flight for 5 hours before finally canceling it. Then customer service was such a hassle to deal with in order to reroute the flight. I had to go get my baggage from baggage claim, the phone number I was given wasn't in service, I stood in the line at the front which was packed with other passengers from the flight and gate agents had a hard time because nobody was answering the phone calls. Apparently the only way to rebook is through this phone line, which is absurd. The gate agents should be able to do this from their computers. But you get what you pay for, I suppose. When the agent got through on the call, the guy on the phone claimed another phone number was where we had to call to rebook..it was the customer service number that other customers called and were redirected to the number we were on the current line after waiting on hold for 30 minutes. He argued with us for about 10 more minutes that he couldn't do it...which made me miss my chance to book the next flight out because it filled up in that time span, After running my credit card for almost $500 (fingers crossed a reimbursement actually goes through) I finally got on another flight, which of course, wasn't direct. I finally returned home at 10pm. It was supposed to be a very easy day, under 2 hour flight, that turned into 16 hours. I got a $200 voucher as well as $30 in food, but every plan I had was ruined and I spent the day in an airport. Very disappointed because airlines are so expensive, and I just needed a one-way to get home with one bag and it was a perfect deal. Everyone on that flight had very important reasons to get home and it was awful to see everyone so sad. Also, it's Christmas season...so that $500 everyone most likely lost really affects the holiday spirit. Gotta keep your company running somehow though! All I want to see is the charge for the reimbursement actually come through.

TPA
CLE
Mediocre 2.0

Getting charge $40 both ways for my carry-on bag and getting charge for all my drink on the airplane

Sat, Dec 2
TPA
CLE
2h 38m
Sat, Dec 9
CLE
TPA
2h 32m
Trip: 8 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 58 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
TPA
CLE
Mediocre 2.0

We still have not taken off- 3 hours late. I was told their maintinence record was poor/ sure enough mechanical problems. Will never fly them again. The poor after taste of poor quality lingers longer than that sweet taste of low price!

TPA
CLE
Good 7.6

Crew was very pleasant and attentive.

Late boarding and only 1 rep collecting tickets and trying to communicate with passengers. Passengers didn't know what group was boarding nor when to line up. Large flight and 1 customer service rep.

TPA
CLE
Okay 4.0

frontier and kayak allowed me to double book because kayak didn't send me a confirmation when I initially booked the flight several weeks ago

using Kayak!!! This website is a scam. I may fly Frontier again but it definitely won't be through Kayak!

TPA
CLE
Excellent 10.0

Great fight attendants

TPA
CLE
Okay 4.3

Seats cramped.

Fri, Nov 24
ATL
CLE
1h 44m
Fri, Dec 1
CLE
ATL
1h 54m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 82 reviews
Overall
5.6
Boarding
6.0
Comfort
5.3
Crew
6.4
Entertainment
4.5
Food
4.6
ATL
CLE
Mediocre 2.0

Wasn't able to experience spirit they cancelled the flight

ATL
CLE
Mediocre 2.0

The flight attendants on the plane were very friendly

The attendant at the entrance were extreamly rude and not helpful and made me feel uncomfortable. When I got to my gate I was told I needed to pay for my carry on and initially I was okay with it because I thought it would be going under the plane but the still made me take it on the plane so technically i paid for a carry on and top of that I had to wait about 5 minutes for the two workers to finish their "personal" conversation about a vacation one of them had for them to take care of me. This is my first bad experience with spirit airlines after flirting with them for many years and I am very upset

ATL
CLE
Good 7.0

I had heard negative comments about spirit but was pleasantly surprised. Clean new planes great value for the cost. Needed a last minute flight due to a death in the family. Thankful I found a reasonable ticket. Didn't need the bells just had to get there

A delay due to maintaence but within an hour we were switched to another plane. Will fly Spirit again

ATL
CLE
Okay 4.6

Nothing luggage fee

ATL
CLE
Mediocre 2.0

Flight was cancel and the flight customer service mention that it wasn't non refundable on the behalf of the flight I have a whole lot to say very disappointed this is the first time I ever flew and the action that were taking

Horrible experience not a reliable flight

Tue, Dec 5
TPA
CLE
2h 38m
Wed, Dec 13
CLE
TPA
2h 48m
Trip: 9 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 58 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
TPA
CLE
Good 7.6

Over all very good couldn't be happier

Seats a little Uncomfortable but not all that bad

TPA
CLE
Okay 4.3

Seats cramped.

TPA
CLE
Good 7.6

Crew was very pleasant and attentive.

Late boarding and only 1 rep collecting tickets and trying to communicate with passengers. Passengers didn't know what group was boarding nor when to line up. Large flight and 1 customer service rep.

TPA
CLE
Mediocre 2.0

We still have not taken off- 3 hours late. I was told their maintinence record was poor/ sure enough mechanical problems. Will never fly them again. The poor after taste of poor quality lingers longer than that sweet taste of low price!

TPA
CLE
Good 6.3

There is not a lot of leg room and I'm 5'6"

Wed, Dec 6
TPA
CLE
2h 38m
Wed, Dec 13
CLE
TPA
2h 48m
Trip: 8 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 58 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
TPA
CLE
Mediocre 2.0

We still have not taken off- 3 hours late. I was told their maintinence record was poor/ sure enough mechanical problems. Will never fly them again. The poor after taste of poor quality lingers longer than that sweet taste of low price!

TPA
CLE
Mediocre 2.0

They'll rebook a canceled flight through a more competent airline.

Delayed my 7:25am flight for 5 hours before finally canceling it. Then customer service was such a hassle to deal with in order to reroute the flight. I had to go get my baggage from baggage claim, the phone number I was given wasn't in service, I stood in the line at the front which was packed with other passengers from the flight and gate agents had a hard time because nobody was answering the phone calls. Apparently the only way to rebook is through this phone line, which is absurd. The gate agents should be able to do this from their computers. But you get what you pay for, I suppose. When the agent got through on the call, the guy on the phone claimed another phone number was where we had to call to rebook..it was the customer service number that other customers called and were redirected to the number we were on the current line after waiting on hold for 30 minutes. He argued with us for about 10 more minutes that he couldn't do it...which made me miss my chance to book the next flight out because it filled up in that time span, After running my credit card for almost $500 (fingers crossed a reimbursement actually goes through) I finally got on another flight, which of course, wasn't direct. I finally returned home at 10pm. It was supposed to be a very easy day, under 2 hour flight, that turned into 16 hours. I got a $200 voucher as well as $30 in food, but every plan I had was ruined and I spent the day in an airport. Very disappointed because airlines are so expensive, and I just needed a one-way to get home with one bag and it was a perfect deal. Everyone on that flight had very important reasons to get home and it was awful to see everyone so sad. Also, it's Christmas season...so that $500 everyone most likely lost really affects the holiday spirit. Gotta keep your company running somehow though! All I want to see is the charge for the reimbursement actually come through.

TPA
CLE
Good 7.6

Over all very good couldn't be happier

Seats a little Uncomfortable but not all that bad

TPA
CLE
Okay 4.6

Convenient, price , better than average leg room

Seats were a little uncomfortable

TPA
CLE
Excellent 10.0

Great fight attendants

Thu, Dec 7
TPA
CLE
2h 38m
Thu, Dec 14
CLE
TPA
2h 48m
Trip: 8 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 58 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
TPA
CLE
Good 7.6

Over all very good couldn't be happier

Seats a little Uncomfortable but not all that bad

TPA
CLE
Mediocre 2.0

Getting charge $40 both ways for my carry-on bag and getting charge for all my drink on the airplane

TPA
CLE
Excellent 8.0

I thought the price of ticket was good. The non-stop was also very good. I do not like the lay overs.

TPA
CLE
Good 7.6

Crew was very pleasant and attentive.

Late boarding and only 1 rep collecting tickets and trying to communicate with passengers. Passengers didn't know what group was boarding nor when to line up. Large flight and 1 customer service rep.

TPA
CLE
Mediocre 2.0

They'll rebook a canceled flight through a more competent airline.

Delayed my 7:25am flight for 5 hours before finally canceling it. Then customer service was such a hassle to deal with in order to reroute the flight. I had to go get my baggage from baggage claim, the phone number I was given wasn't in service, I stood in the line at the front which was packed with other passengers from the flight and gate agents had a hard time because nobody was answering the phone calls. Apparently the only way to rebook is through this phone line, which is absurd. The gate agents should be able to do this from their computers. But you get what you pay for, I suppose. When the agent got through on the call, the guy on the phone claimed another phone number was where we had to call to rebook..it was the customer service number that other customers called and were redirected to the number we were on the current line after waiting on hold for 30 minutes. He argued with us for about 10 more minutes that he couldn't do it...which made me miss my chance to book the next flight out because it filled up in that time span, After running my credit card for almost $500 (fingers crossed a reimbursement actually goes through) I finally got on another flight, which of course, wasn't direct. I finally returned home at 10pm. It was supposed to be a very easy day, under 2 hour flight, that turned into 16 hours. I got a $200 voucher as well as $30 in food, but every plan I had was ruined and I spent the day in an airport. Very disappointed because airlines are so expensive, and I just needed a one-way to get home with one bag and it was a perfect deal. Everyone on that flight had very important reasons to get home and it was awful to see everyone so sad. Also, it's Christmas season...so that $500 everyone most likely lost really affects the holiday spirit. Gotta keep your company running somehow though! All I want to see is the charge for the reimbursement actually come through.

Fri, Dec 8
TPA
CLE
2h 38m
Mon, Dec 11
CLE
TPA
2h 48m
Trip: 4 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 58 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
TPA
CLE
Excellent 10.0

Very efficient crew, they made sure we were in the right line.

Having to pay for carry on.

TPA
CLE
Excellent 8.0

I thought the price of ticket was good. The non-stop was also very good. I do not like the lay overs.

TPA
CLE
Good 6.3

There is not a lot of leg room and I'm 5'6"

TPA
CLE
Good 7.6

Over all very good couldn't be happier

Seats a little Uncomfortable but not all that bad

TPA
CLE
Okay 4.0

frontier and kayak allowed me to double book because kayak didn't send me a confirmation when I initially booked the flight several weeks ago

using Kayak!!! This website is a scam. I may fly Frontier again but it definitely won't be through Kayak!

Wed, Dec 13
TPA
CLE
2h 37m
Thu, Dec 14
CLE
TPA
2h 48m
Trip: 2 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 58 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
TPA
CLE
Mediocre 2.0

We still have not taken off- 3 hours late. I was told their maintinence record was poor/ sure enough mechanical problems. Will never fly them again. The poor after taste of poor quality lingers longer than that sweet taste of low price!

TPA
CLE
Okay 4.6

Convenient, price , better than average leg room

Seats were a little uncomfortable

TPA
CLE
Okay 4.3

Seats cramped.

TPA
CLE
Mediocre 2.0

Getting charge $40 both ways for my carry-on bag and getting charge for all my drink on the airplane

TPA
CLE
Good 7.6

Crew was very pleasant and attentive.

Late boarding and only 1 rep collecting tickets and trying to communicate with passengers. Passengers didn't know what group was boarding nor when to line up. Large flight and 1 customer service rep.

Thu, Nov 30
ATL
CLE
1h 44m
Thu, Dec 7
CLE
ATL
1h 54m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 82 reviews
Overall
5.6
Boarding
6.0
Comfort
5.3
Crew
6.4
Entertainment
4.5
Food
4.6
ATL
CLE
Good 7.5

nice flight nice crew

you had to pay for snacks coffee ect......

ATL
CLE
Mediocre 2.0

The flight attendants on the plane were very friendly

The attendant at the entrance were extreamly rude and not helpful and made me feel uncomfortable. When I got to my gate I was told I needed to pay for my carry on and initially I was okay with it because I thought it would be going under the plane but the still made me take it on the plane so technically i paid for a carry on and top of that I had to wait about 5 minutes for the two workers to finish their "personal" conversation about a vacation one of them had for them to take care of me. This is my first bad experience with spirit airlines after flirting with them for many years and I am very upset

ATL
CLE
Okay 4.6

Nothing luggage fee

ATL
CLE
Excellent 10.0

Thanks for upgrade

Value for money

ATL
CLE
Excellent 9.3

Cheap ticket. The seats were roomie enough. Great staff.

There was a half hour delay, but we made up for a lot of it in the air. We only arrived 15 minutes late.

Fri, Dec 1
ATL
CLE
1h 44m
Fri, Dec 8
CLE
ATL
1h 54m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 82 reviews
Overall
5.6
Boarding
6.0
Comfort
5.3
Crew
6.4
Entertainment
4.5
Food
4.6
ATL
CLE
Excellent 8.0

Over Time..... seats uncomfortable

Seats.... stiff. Hurts neck

ATL
CLE
Okay 4.6

Nothing luggage fee

ATL
CLE
Good 7.5

nice flight nice crew

you had to pay for snacks coffee ect......

ATL
CLE
Good 6.6

Flight was on time. It was no frills so I did not expect much. I came with just a personal bag which was accepted, so overall I was content.

ATL
CLE
Okay 4.0

Same

Same

Thu, Nov 23
MIA
CLE
2h 59m
Tue, Nov 28
CLE
MIA
3h 14m
Trip: 6 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 32923 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
PHL
MIA
Excellent 10.0

Same as all the other airlines in my opinion. Just way more afreoadable.

DEN
SLC
Okay 5.6

Food, entertainment NA, didn’t use. Rest of flight uneventful, happy to say. Because this was so late due to previous leg of journey delayed, our planned transportation to hotel wa not available.

MIA
CVG
Good 6.0

More snack/food options

DEN
ORD
Excellent 10.0

On time. Very organized.

FSD
DEN
Okay 4.6

The scheduled plane had a mechanical problem so we deplaned for alternative plan. It took six long hours to get another plane in. Meantime passengers stood in line for hours to make other arrangements. It would have been appropriate for the airline to call in extra staff to help stranded passengers. We missed the scheduled connecting flight and a tour. We got in at 1:00 am, 12 hours later than planned. We had meetings next day and were very tired because we got in so late

Sat, Dec 2
ATL
CLE
1h 44m
Sat, Dec 9
CLE
ATL
1h 54m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 82 reviews
Overall
5.6
Boarding
6.0
Comfort
5.3
Crew
6.4
Entertainment
4.5
Food
4.6
ATL
CLE
Okay 4.0

Same

Same

ATL
CLE
Excellent 8.0

Over Time..... seats uncomfortable

Seats.... stiff. Hurts neck

ATL
CLE
Excellent 9.3

Cheap ticket. The seats were roomie enough. Great staff.

There was a half hour delay, but we made up for a lot of it in the air. We only arrived 15 minutes late.

ATL
CLE
Excellent 10.0

Thanks for upgrade

Value for money

ATL
CLE
Mediocre 2.0

Wasn't able to experience spirit they cancelled the flight

Thu, Feb 15
MIA
CLE
3h 00m
Tue, Feb 20
CLE
MIA
3h 07m
Trip: 6 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 32923 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
LGA
MIA
Mediocre 3.6

Flight Very late , when departure already at night Uncomfortable seats $45 for a bag and I have drop it off myself after pay

MIA
ISP
Excellent 8.5

The terminal was empty. Plenty of seats. Boarding doesn't take long. Arrival at ISP is nice because it is small and empty.

PBI
ISP
Mediocre 2.0

Was unable to make it

MCO
DEN
Okay 4.6

The seats were clean; the cabin looked very nice. The plane got me from point A to B safely. smoothest Lansing ever!

Flight was delayed 2.5 hours. No communication from the cockpit, 2 out of the 4 flight attendants we really crabby. Undersea storage was unusually small. I’m 5’8” and my knees were pressed against the seat in front of me and the seats are hard. My legs were numb for part of the trip.

FSD
DEN
Okay 4.6

The scheduled plane had a mechanical problem so we deplaned for alternative plan. It took six long hours to get another plane in. Meantime passengers stood in line for hours to make other arrangements. It would have been appropriate for the airline to call in extra staff to help stranded passengers. We missed the scheduled connecting flight and a tour. We got in at 1:00 am, 12 hours later than planned. We had meetings next day and were very tired because we got in so late

Mon, Dec 4
ATL
CLE
1h 44m
Mon, Dec 11
CLE
ATL
1h 54m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 82 reviews
Overall
5.6
Boarding
6.0
Comfort
5.3
Crew
6.4
Entertainment
4.5
Food
4.6
ATL
CLE
Good 7.5

nice flight nice crew

you had to pay for snacks coffee ect......

ATL
CLE
Okay 4.6

Nothing luggage fee

ATL
CLE
Mediocre 2.0

Flight was cancel and the flight customer service mention that it wasn't non refundable on the behalf of the flight I have a whole lot to say very disappointed this is the first time I ever flew and the action that were taking

Horrible experience not a reliable flight

ATL
CLE
Good 6.6

Flight was on time. It was no frills so I did not expect much. I came with just a personal bag which was accepted, so overall I was content.

ATL
CLE
Excellent 8.0

Over Time..... seats uncomfortable

Seats.... stiff. Hurts neck

Thu, Dec 7
ATL
CLE
1h 44m
Thu, Dec 14
CLE
ATL
1h 54m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 82 reviews
Overall
5.6
Boarding
6.0
Comfort
5.3
Crew
6.4
Entertainment
4.5
Food
4.6
ATL
CLE
Mediocre 2.6

5 hour delay with no explanation. Desk staff was clueless and not knowledgeable.

The 5 hour delay with no explanation

ATL
CLE
Excellent 8.0

Over Time..... seats uncomfortable

Seats.... stiff. Hurts neck

ATL
CLE
Mediocre 2.0

The flight attendants on the plane were very friendly

The attendant at the entrance were extreamly rude and not helpful and made me feel uncomfortable. When I got to my gate I was told I needed to pay for my carry on and initially I was okay with it because I thought it would be going under the plane but the still made me take it on the plane so technically i paid for a carry on and top of that I had to wait about 5 minutes for the two workers to finish their "personal" conversation about a vacation one of them had for them to take care of me. This is my first bad experience with spirit airlines after flirting with them for many years and I am very upset

ATL
CLE
Excellent 9.3

Cheap ticket. The seats were roomie enough. Great staff.

There was a half hour delay, but we made up for a lot of it in the air. We only arrived 15 minutes late.

ATL
CLE
Good 7.5

nice flight nice crew

you had to pay for snacks coffee ect......

Fri, Dec 8
ATL
CLE
1h 44m
Fri, Dec 15
CLE
ATL
1h 54m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 82 reviews
Overall
5.6
Boarding
6.0
Comfort
5.3
Crew
6.4
Entertainment
4.5
Food
4.6
ATL
CLE
Okay 4.0

Same

Same

ATL
CLE
Mediocre 2.0

Wasn't able to experience spirit they cancelled the flight

ATL
CLE
Excellent 9.3

Cheap ticket. The seats were roomie enough. Great staff.

There was a half hour delay, but we made up for a lot of it in the air. We only arrived 15 minutes late.

ATL
CLE
Good 7.0

I had heard negative comments about spirit but was pleasantly surprised. Clean new planes great value for the cost. Needed a last minute flight due to a death in the family. Thankful I found a reasonable ticket. Didn't need the bells just had to get there

A delay due to maintaence but within an hour we were switched to another plane. Will fly Spirit again

ATL
CLE
Excellent 8.0

Over Time..... seats uncomfortable

Seats.... stiff. Hurts neck

Wed, Nov 29
TPA
CLE
2h 38m
Wed, Dec 6
CLE
TPA
2h 32m
Trip: 8 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 58 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
TPA
CLE
Good 6.3

There is not a lot of leg room and I'm 5'6"

TPA
CLE
Mediocre 2.0

Getting charge $40 both ways for my carry-on bag and getting charge for all my drink on the airplane

TPA
CLE
Excellent 10.0

Very efficient crew, they made sure we were in the right line.

Having to pay for carry on.

TPA
CLE
Mediocre 2.0

They'll rebook a canceled flight through a more competent airline.

Delayed my 7:25am flight for 5 hours before finally canceling it. Then customer service was such a hassle to deal with in order to reroute the flight. I had to go get my baggage from baggage claim, the phone number I was given wasn't in service, I stood in the line at the front which was packed with other passengers from the flight and gate agents had a hard time because nobody was answering the phone calls. Apparently the only way to rebook is through this phone line, which is absurd. The gate agents should be able to do this from their computers. But you get what you pay for, I suppose. When the agent got through on the call, the guy on the phone claimed another phone number was where we had to call to rebook..it was the customer service number that other customers called and were redirected to the number we were on the current line after waiting on hold for 30 minutes. He argued with us for about 10 more minutes that he couldn't do it...which made me miss my chance to book the next flight out because it filled up in that time span, After running my credit card for almost $500 (fingers crossed a reimbursement actually goes through) I finally got on another flight, which of course, wasn't direct. I finally returned home at 10pm. It was supposed to be a very easy day, under 2 hour flight, that turned into 16 hours. I got a $200 voucher as well as $30 in food, but every plan I had was ruined and I spent the day in an airport. Very disappointed because airlines are so expensive, and I just needed a one-way to get home with one bag and it was a perfect deal. Everyone on that flight had very important reasons to get home and it was awful to see everyone so sad. Also, it's Christmas season...so that $500 everyone most likely lost really affects the holiday spirit. Gotta keep your company running somehow though! All I want to see is the charge for the reimbursement actually come through.

TPA
CLE
Okay 4.3

Seats cramped.

Sun, Dec 10
ATL
CLE
1h 44m
Sun, Dec 17
CLE
ATL
1h 54m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 82 reviews
Overall
5.6
Boarding
6.0
Comfort
5.3
Crew
6.4
Entertainment
4.5
Food
4.6
ATL
CLE
Mediocre 2.0

Wasn't able to experience spirit they cancelled the flight

ATL
CLE
Good 7.0

I had heard negative comments about spirit but was pleasantly surprised. Clean new planes great value for the cost. Needed a last minute flight due to a death in the family. Thankful I found a reasonable ticket. Didn't need the bells just had to get there

A delay due to maintaence but within an hour we were switched to another plane. Will fly Spirit again

ATL
CLE
Okay 4.6

Nothing luggage fee

ATL
CLE
Okay 4.0

Same

Same

ATL
CLE
Excellent 8.0

Over Time..... seats uncomfortable

Seats.... stiff. Hurts neck

*
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