Best Western Brook Hotel Norwich

Best Western Brook Hotel Norwich

2 Barnard Road, Norwich, NR5 9JB, United Kingdom
+44 160 374 1161

rate per night


based on 1,857 reviews

Best Western Brook Hotel Norwich
Wed 10/20
Thu 10/21
ProviderNightly total

About Best Western Brook Hotel Norwich

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi and Parking for free
The Best Western Brook Hotel in Norwich resides just three miles away from the city center. Whilst staying here - nestled in the capital of East Anglia - you can enjoy a rare blend of history and modern sophistication, with lots of nearby attractions to wow you away from the hotel. The Best Western is in fact ideal if you’re looking for a hotel near Norwich castle. You’ll be less than 20 minutes from the 900-year-old Normal Palace turned prison, which has recently been reimagined as a museum and art gallery. The castle offers talks and workshops for adults, and plenty of family activities during school holidays for an exciting insight into Norwich’s history. A 15 minute drive from the hotel will take you to the vibrant Norwich market. The market is open six days a week and boasts almost 200 stalls, so you’ll be met by fabulous food, flowers, crafts and oh so much more. BeWILDerwood, a forest jam-packed with adventure, is only 30 minute from the hotel. It includes everything from zip wires and jungle bridges, to boat trips for limitless family-fun. Style and flair can be observed as soon as you enter the hotel, as our contemporary décor is frequently complimented by guests. For business folk, we have free Wi-Fi and plenty of desk space in all 81 cozy en suite bedrooms, so you can enjoy both a peaceful working environment and a rejuvenating rest. We also recommend keeping an eye out for our Murder Mystery nights, as guests are invited to piece together a murder whilst indulging in a welcome glass of bubbly and a divine 3-course meal. You'll find our friendly staff as charming as our accommodation, as we'll always make you feel welcome - whether it's your first or one hundredth time here. For further amenities, Carrefour Health Club is nearby and is available to our guests for £5.

Photos of Best Western Brook Hotel Norwich

Property safety measures

Best Western Brook Hotel Norwich has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Rooms available at Best Western Brook Hotel Norwich

Wed 10/20
Thu 10/21
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Double Rooms($71 - $128)
Double room
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$71 totalFINDHOTEL
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$128 totallovevacations
Standard Rooms($69 - $203)
Standard room
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$69 totalSnaptravel
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Amenities at Best Western Brook Hotel Norwich

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Free parking
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities


  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner


  • Family rooms
  • Fireplace
  • Seating area
  • Inner courtyard view
  • Interconnected room(s) available
  • Bridal suite
  • Telephone
  • Carpeted
  • Newspapers
  • Storage available

Services and conveniences

  • Wedding services
  • Wake-up service
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk


  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Food can be delivered to guest accommodation

Accessibility and suitability

  • Entire unit located on ground floor
  • Increased accessibility
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by stairs
  • Designated smoking area


  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV


  • Terrace/Patio
  • Picnic area
  • Garden


  • Laundry facilities
  • Laundry service
  • Iron and ironing board


  • Alarm clock
  • Clothes rack
  • Wardrobe or closet


  • Fax/photocopying
  • Desk

Parking and transportation

  • Free parking

Family friendly

  • Kids meals

Reviews of Best Western Brook Hotel Norwich

GoodBased on 1857 verified guest reviews

Pros +
Cons -

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5.4 Passable
Pros:Big room cheap price

Cons:Reception got no clue shower hot and cold hotel don't care toilet poor flushing cleaners stole my shower gel hotel needs refurb

7.6 Good
Pros:Room was clean and had everything you needed for an overnight stay, black out curtains were brilliant (no annoying chinks of light around the edges), front desk staff were welcoming and helpful, very useful location just off A47 and near Norwich city. Breakfast staff were friendly and professional.

Cons:As with all chain hotels standard of cooked breakfast food was not awesome but there was choice between cereal, toast, pastries and cooked breakfast. (we chose this hotel for its location not its cuisine so it lived up to expectations perfectly and would stay here again).

1 out of 1


2 Barnard Road, Norwich, NR5 9JB

What's nearby

  • Sainsbury Centre for Visual Arts1.7 mi
  • University of East Anglia1.7 mi
  • Strangers Hall Garden3.2 mi
  • The Forum3.3 mi
  • Market Place3.3 mi
  • St Peter Mancroft Church3.3 mi
  • Bridewell Museum3.4 mi
  • Norwich Bus Station3.4 mi
  • Norwich Castle3.4 mi
  • Norwich City Center3.5 mi
  • Norwich Cathedral3.6 mi
  • Aviation Museum3.6 mi



Check in anytime after 3:00 PM, check out anytime before 11:00 AM


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Best Western Brook Hotel Norwich

  • Best Western Brook Hotel Norwich is located at 2 Barnard Road, 3.8 miles from the center of Norwich. Sainsbury Centre for Visual Arts is the closest landmark to Best Western Brook Hotel Norwich.

  • Check-in time is 3:00 PM and check-out time is 11:00 AM at Best Western Brook Hotel Norwich.

  • Yes, Best Western Brook Hotel Norwich offers free Wi-Fi.

  • Yes, Best Western Brook Hotel Norwich offers free parking.

  • No, Best Western Brook Hotel Norwich does not offer free airport shuttle service.

  • Best Western Brook Hotel Norwich is 3.5 miles from Norwich Arpt. Best Western Brook Hotel Norwich is 53.3 miles from Cambridge.

  • No, Best Western Brook Hotel Norwich does not have a pool onsite.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city center

3.8 mi

Location rating


Nearest Airport

London Stansted

Distance to airport

66.8 mi