Pros (+) Big room cheap price
Cons (-) Reception got no clue shower hot and cold hotel don't care toilet poor flushing cleaners stole my shower gel hotel needs refurb
3 stars
Best Western Brook Hotel Norwich
Overview
The Best Western Brook Hotel in Norwich resides just three miles away from the city center. Whilst staying here - nestled in the capital of East Anglia - you can enjoy a rare blend of history and modern sophistication, with lots of nearby attractions to wow you away from the hotel. The Best Western is in fact ideal if you’re looking for a hotel near Norwich castle. You’ll be less than 20 minutes from the 900-year-old Normal Palace turned prison, which has recently been reimagined as a museum and art gallery. The castle offers talks and workshops for adults, and plenty of family activities during school holidays for an exciting insight into Norwich’s history. A 15 minute drive from the hotel will take you to the vibrant Norwich market. The market is open six days a week and boasts almost 200 stalls, so you’ll be met by fabulous food, flowers, crafts and oh so much more. BeWILDerwood, a forest jam-packed with adventure, is only 30 minute from the hotel. It includes everything from zip wires and jungle bridges, to boat trips for limitless family-fun. Style and flair can be observed as soon as you enter the hotel, as our contemporary décor is frequently complimented by guests. For business folk, we have free Wi-Fi and plenty of desk space in all 81 cozy en suite bedrooms, so you can enjoy both a peaceful working environment and a rejuvenating rest. We also recommend keeping an eye out for our Murder Mystery nights, as guests are invited to piece together a murder whilst indulging in a welcome glass of bubbly and a divine 3-course meal. You'll find our friendly staff as charming as our accommodation, as we'll always make you feel welcome - whether it's your first or one hundredth time here. For further amenities, Carrefour Health Club is nearby and is available to our guests for 5GBP. Pets no longer accepted beginning April 1, 2024.
Amenities at Best Western Brook Hotel Norwich
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Cable or satellite TV
- Meeting/Banquet facilities
- Parking
- Laundry facilities
- Hairdryer
- 24hr front desk
Services and conveniences
- Room service
- Meeting/Banquet facilities
- 24hr front desk
Dining
- Restaurant
- Bar/Lounge
Basics
- Free Wi-Fi
- Air-conditioned
Parking and transportation
- Parking
Media and entertainment
- Cable or satellite TV
Accessibility and suitability
- Increased accessibility
Bathroom
- Hairdryer
Laundry
- Laundry facilities
Health and safety
- Safe
Reviews of Best Western Brook Hotel Norwich
7.2
Good
1766 verified ratings
Wonderful
458
Very good
301
Good
400
Okay
177
Fair
186
Mediocre
128
Poor
116
Summary of reviews
Guests say
Guests frequently mentioned cleanliness issues, with many reporting dirty rooms and poorly maintained facilities. However, the hotel's location received positive remarks for its convenience, and several guests praised the friendly and helpful service from staff. The value for price was also noted positively, although some guests experienced noise disturbances.AI-Generated from customer reviews
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Q&A(5)
Tips(10)
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Best Western Brook Hotel Norwich?
Guests have described the beds as comfy and the rooms as clean and spacious, providing a good night's sleep.
Is parking available at Best Western Brook Hotel Norwich?
Yes, the hotel offers parking on site, providing convenience for guests traveling by car.
What can I expect from the food at Best Western Brook Hotel Norwich?
Guests have praised the great breakfast and the amazing meals served at the on-site restaurant, highlighting the excellent value for money.
How is the cleanliness at Best Western Brook Hotel Norwich?
While some guests have mentioned specific cleanliness issues, others have described the rooms as clean and the bathrooms as newly refurbished.
What is the best time to visit Best Western Brook Hotel Norwich?
The hotel is conveniently located near major attractions and offers a great value for money, making it a good choice for a short stay or a visit to the nearby University of East Anglia.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Room Selection Carefully
Some guests reported issues with room cleanliness and maintenance, so it may be beneficial to request a recently refurbished room or check for any reported issues before booking.
Take Advantage of the On-Site Restaurant
Guests praised the meals and staff at the hotel restaurant, so consider dining in for a convenient and enjoyable experience.
Check for Noise Concerns
Some guests noted that the rooms can be noisy, especially from street noise and neighboring rooms. Light sleepers may want to pack earplugs or request a quieter room location.
Explore Nearby Attractions
The hotel's proximity to the Sainsbury Centre for Visual Arts and the University of East Anglia makes it a convenient choice for visitors interested in these attractions.
Be Mindful of Seasonal Rates
As the hotel's seasonality information is not provided, it's advisable to check for any seasonal rate fluctuations or special events in the area that may impact pricing and availability.
Inquire About Accessibility
The hotel offers increased accessibility, but some guests mentioned issues with the bathroom fan and cleanliness. Guests with specific accessibility needs may want to confirm the suitability of the facilities.
Consider Transportation
The hotel provides parking, which can be convenient for guests traveling by car. However, it's advisable to check for any additional parking fees or restrictions.
Plan for Breakfast
While many guests enjoyed the breakfast, some noted that the quality and variety of items could be inconsistent. It may be helpful to set expectations accordingly or explore nearby breakfast options.
Check Cancellation Policies
As cancellation and prepayment policies vary, it's recommended to review the specific terms for the chosen room type and provider before making a reservation.
Location
2 Barnard Road, Norwich, NR5 9JB
What's nearby
- Sainsbury Centre for Visual Arts1.7 mi
- University of East Anglia1.7 mi
- St John the Baptist Cathedral2.9 mi
- East Anglian Air Ambulance Lottery3 mi
- Maddermarket Theatre3.3 mi
- The Forum3.3 mi
- Virgin Money3.4 mi
- Sewell Barn Theatre3.4 mi
- Norwich Castle3.4 mi
- Fat Cat Brewery3.5 mi
- Norwich City Center3.5 mi
- Norwich Puppet Theatre3.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Best Western Brook Hotel Norwich
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Best Western Brook Hotel Norwich
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See most recommended stays in NorwichGood to know
Value for money | 6.5 |
|---|---|
Distance to city center | 3.9 mi |
Nearest Airport | Norwich Arpt |
Distance to airport | 3.5 mi |
Everything you need to know for your stay in Norwich
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