Hatton/Ceylon Tea Trails - Relais And Chateaux

The hotel offers packed lunches, special diet menus, a bar/lounge, and the option to have food delivered to your accommodation. You can also enjoy breakfast in your room or in a designated dining area.

The hotel ensures daily housekeeping, uses effective cleaning chemicals, and disinfects high-touch surfaces. Additionally, all guest accommodations are thoroughly disinfected between stays.

You can enjoy a variety of activities such as bicycle rental, board games/puzzles, canoeing, cycling, cooking classes, pool table, and hiking. Babysitting or child care is also available for families.

The low season is in October, while the high season is in February. Plan your visit accordingly to enjoy the best of what the hotel has to offer.

Some guests have mentioned that the beds were not soft enough and the pillows could be better. However, the hotel also provides hypoallergenic and non-feather pillows for increased comfort.

Several guests mentioned the spectacular views of the lake and mountains. Consider choosing a room with a balcony to fully enjoy the scenery.

Guests highlighted that the final stretch of the journey to the hotel is incredibly windy and lacks straight roads. Consider packing motion sickness remedies for the drive.

Some guests from warmer climates noted the absence of air conditioning in the rooms. If you are accustomed to air conditioning, it's advisable to be aware of this before booking.

Guests raved about the infinity pool, describing it as offering one of the best views they have ever seen. Make sure to take advantage of this feature during your stay.

One guest mentioned that their shopping plans in Colombo were affected due to the delay in returning from the hotel. If you intend to shop, consider factoring in potential delays in your plans.

While the hotel's location involves a lengthy drive, guests emphasized that the stunning setting and exceptional service make it worth the journey. Embrace the remote location for a unique and tranquil experience.

A minor point raised by a guest was the absence of soft-close toilet seats. While not a significant issue, it's worth noting for those who may have a preference for this feature.

Multiple guests praised the exceptional food served at the hotel. Be sure to indulge in the dining options available, as they were highly recommended by previous visitors.

Guests appreciated the attentive and thoughtful staff. Take advantage of the personalized service offered by the hotel team to enhance your overall experience.

Some guests were fortunate to have the property to themselves, enhancing their experience. If the opportunity arises, enjoy the exclusivity and serenity of the hotel's surroundings.