Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.0 "Terrific location."9.5 "95%
liked the proximity to shopping ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." 8.7 "87%liked the proximity to sightseeing ." -
9.0 "Excellent breakfast."
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8.6 "Great service."9.2 "92% found the
staff to be very friendly ." 7.2 "72% said thereception staff was great ." 7.7 "77% thought theservice was very professional ." 8.7 "87% found therestaurant service to be one of the best ." 9.7 "97% said theconcierge service was amazing ." 10.0 "100% said therecreation staff was great ." -
5.4 "Average value."5.7 "
Breakfast prices were ok , according to 57%." -
4.1 "Not very clean."3.9 "61% said
rooms were dirty ." 1.6 "84% said thebathroom was dirty ." 3.6 "Dirty pool , said 64%." -
4.0 "Internet is poor."3.0 "70% thought it was
overpriced ." -
3.8 "Bad amenities."3.8 "62% thought the
building wasn't nice ." 2.0 "80%didn't like the architecture ." 1.1 "89% thought thefacilities needed updating ." 2.6 "74%complained about the elevator ." -
3.1 "Awful rooms."2.3 "77% said
rooms were small ." 3.8 "62% didn't like theuncomfortable beds ." 3.9 "61% saidrooms were dirty ." 2.4 "76%complained about the bathroom ." 0.5 "95% thought they werepoorly maintained ." 1.4 "For 86%, therooms looked old ." 4.4 "Air conditioning was criticized by 56%." 1.4 "86% foundproblems with the furniture ." 2.2 "78% hadproblems with the shower ." 1.6 "84% said thebathroom was dirty ." 3.8 "62% thought thetv was sub-standard ." 3.6 "64% wereunhappy with the view ." 4.8 "52%criticized the small bathroom ." -
3.0 "Quite uncomfortable."2.3 "77% said
rooms were small ." 3.8 "62% didn't like theuncomfortable beds ." 1.8 "82% thought it wastoo noisy ." 4.4 "Air conditioning was criticized by 56%." 4.8 "52%criticized the small bathroom ."
Overall Rating
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9.1 "Terrific location."9.6 "96%
liked the proximity to shopping ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." 8.9 "89%liked the proximity to sightseeing ." -
8.9 "Breakfast is good."
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8.7 "Great service."9.3 "93% found the
staff to be very friendly ." 7.9 "79% thought theservice was very professional ." 8.9 "89% found therestaurant service to be one of the best ." 9.8 "98% said theconcierge service was amazing ." -
4.9 "Value below average."2.9 "71% thought it was
overpriced ." -
4.0 "Bad amenities."4.0 "60% thought the
building wasn't nice ." 1.8 "82%didn't like the architecture ." 0.9 "91% thought thefacilities needed updating ." 2.8 "72%complained about the elevator ." -
3.9 "Internet is poor."2.9 "71% thought it was
overpriced ." -
3.7 "Not very clean."3.7 "63% said
rooms were dirty ." 1.7 "83% said thebathroom was dirty ." 4.9 "51% thoughtit was rather dirty ." 3.6 "Dirty pool , said 64%." -
2.8 "Horrible vibe."1.2 "88%
criticized the unstylish hotel ." 2.3 "77%didn't like the unstylish hotel ."
Overall Rating
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8.9 "Breakfast is good."
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8.9 "Location is great."9.6 "96%
liked the proximity to shopping ." -
8.4 "Great service."8.8 "88% found the
staff to be very friendly ." 7.1 "71% said thereception staff was great ." 7.9 "79% thought theservice was very professional ." 8.9 "89% found therestaurant service to be one of the best ." -
5.0 "Average value."2.7 "73% thought it was
overpriced ." -
4.1 "Not very clean."3.9 "61% said
rooms were dirty ." -
3.9 "Internet is poor."2.7 "73% thought it was
overpriced ." -
3.8 "Bad amenities."3.7 "63% thought the
building wasn't nice ." 1.1 "89% thought thefacilities needed updating ." 1.9 "81%didn't like the architecture ." -
3.5 "Not very comfortable."3.9 "61% didn't like the
uncomfortable beds ." 2.8 "72% saidrooms were small ." 4.4 "Air conditioning was criticized by 56%." 1.7 "83% thought it wastoo noisy ."
Overall Rating
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9.0 "Terrific location."
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8.8 "Breakfast is good."
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8.6 "Very nice wellness & sports facilities."
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8.3 "Great service."
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4.6 "Not very clean."
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3.2 "Awful rooms."1.9 "81% said
rooms were small ." -
3.2 "Horrible vibe."
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2.9 "Quite uncomfortable."1.9 "81% said
rooms were small ."
Overall Rating
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9.0 "Terrific location."9.6 "96%
liked the proximity to shopping ." -
8.8 "Breakfast is good."
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8.7 "Great service."9.4 "94% found the
staff to be very friendly ." 7.4 "74% said thereception staff was great ." 9.5 "95% said theconcierge service was amazing ." 8.9 "89% found therestaurant service to be one of the best ." -
5.0 "Average value."
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4.2 "Not very clean."4.1 "59% said
rooms were dirty ." -
4.1 "Internet is poor."2.9 "71% thought it was
overpriced ." -
4.0 "Bad amenities."4.0 "60% thought the
building wasn't nice ." 1.0 "90% thought thefacilities needed updating ." -
3.3 "Rooms are not good."2.3 "77% said
rooms were small ." 3.8 "62% didn't like theuncomfortable beds ." 0.5 "95% thought they werepoorly maintained ." 4.1 "59% saidrooms were dirty ." 2.6 "74%complained about the bathroom ." 1.1 "For 89%, therooms looked old ." 1.4 "86% foundproblems with the furniture ." 3.8 "62% thought thetv was sub-standard ." 2.2 "78% hadproblems with the shower ." 4.5 "Air conditioning was criticized by 55%." 5.0 "50% thought thebathroom was big enough ." -
3.2 "Quite uncomfortable."2.3 "77% said
rooms were small ." 3.8 "62% didn't like theuncomfortable beds ." 2.0 "80% thought it wastoo noisy ." 4.5 "Air conditioning was criticized by 55%." 5.0 "50% thought thebathroom was big enough ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.0review from
The lobby and the staff Anything above the ground floor. Rooms, outdated, worn out, and the bed was just in unacceptable conditions.
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3.7review from
Location. Horrendous price when we could have paid half on booking.com; small compact room, hardly any space to move about in the room. Very hard to find. We had to park in the shopping centre Victoria and then find our way to the hotel. Will definitely ask my friends to stay away from this hotel when £130 could buy so much more elsewhere in Nottingham.
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5.7review from
The fire alarm went off at 6:45!
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6.3review from
All staff excellent - they seem to like having hotel guests and enjoy working there. Room had an iron and ironing board and tea-making facilities. Location is first rate. The 'Double Deluxe Room' was just an ordinary double room with a rather narrow double bed. No room safe, no mini-bar.
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6.3review from
The hotel was perfectly placed to visit our son at university and be right in the heart of things for shopping and eating. We have stayed here once before and would stay again. The floorboards in our room (312) and the surrounding rooms were creaky and we therefore heard people moving about.
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3.7review from
Good location Service was abysmal. Staff were useless apart from one girl - Tona - who was the only efficient member of staff.
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4.0review from
The only things I liked about this hotel was the city centre location and some of the staff were exceptionally pleasant. We were not given the room as described on-line. There was a very small (1 glass) of wine and 2 chocolates (not a box) as described on-line. The bar prices were ridiculously expensive.
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6.0review from
Central location
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7.2review from
I was charged 33.50 for breakfasts yet had paid for bed and breakfast was only told about 3.50 tray charge not that I had to pay for breakfast again this was not on the bill I was given with breakfast
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5.2review from
Location excellent Hotel in serious need of refurbishment. Although the price was reasonable for the Hilton, was placed in a box room, no window views and room needed a few locks of paint. Would have paid more and stayed in a more modern hotel
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6.0review from
City centre location; pleasant décor; fairly good value for money Too warm in room; shower head fell off when adjusting; room size quite small and cramped; very few extras (like shoe buffer)
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7.6review from
Size of bedroom and general cleanliness of the hotel
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4.0review from
The lobby and the staff Anything above the ground floor. Rooms, outdated, worn out, and the bed was just in unacceptable conditions.
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3.7review from
Location. Horrendous price when we could have paid half on booking.com; small compact room, hardly any space to move about in the room. Very hard to find. We had to park in the shopping centre Victoria and then find our way to the hotel. Will definitely ask my friends to stay away from this hotel when £130 could buy so much more elsewhere in Nottingham.
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5.7review from
The fire alarm went off at 6:45!
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6.3review from
All staff excellent - they seem to like having hotel guests and enjoy working there. Room had an iron and ironing board and tea-making facilities. Location is first rate. The 'Double Deluxe Room' was just an ordinary double room with a rather narrow double bed. No room safe, no mini-bar.
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6.3review from
The hotel was perfectly placed to visit our son at university and be right in the heart of things for shopping and eating. We have stayed here once before and would stay again. The floorboards in our room (312) and the surrounding rooms were creaky and we therefore heard people moving about.
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3.7review from
Good location Service was abysmal. Staff were useless apart from one girl - Tona - who was the only efficient member of staff.
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4.0review from
The only things I liked about this hotel was the city centre location and some of the staff were exceptionally pleasant. We were not given the room as described on-line. There was a very small (1 glass) of wine and 2 chocolates (not a box) as described on-line. The bar prices were ridiculously expensive.
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6.0review from
Central location
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5.2review from
Location excellent Hotel in serious need of refurbishment. Although the price was reasonable for the Hilton, was placed in a box room, no window views and room needed a few locks of paint. Would have paid more and stayed in a more modern hotel
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6.0review from
City centre location; pleasant décor; fairly good value for money Too warm in room; shower head fell off when adjusting; room size quite small and cramped; very few extras (like shoe buffer)
