Holiday Inn Express & Suites Detroit-Novi By IHG

Some guests found the beds uncomfortable and old, while others mentioned that the sheets smelled freshly washed and the rooms were clean.

Yes, the hotel offers free parking and a complimentary shuttle service.

Guests have praised the breakfast, mentioning that it was delicious with lots of options and that the hot breakfast options were great. However, some guests mentioned that the pancake maker wasn't working properly.

While some guests found the hotel very clean and nice, others mentioned issues with the room conditions, such as black mold, stains, and peeling wallpaper.

The high season is in May, and some guests have mentioned that the location is good and convenient.

Some guests reported issues with cleanliness and maintenance, so it may be beneficial to request a room inspection upon check-in to ensure everything is in good condition.

Several guests mentioned discrepancies between the advertised room features and the actual room provided. If specific room features are important to you, it's advisable to confirm these directly with the hotel before booking.

A few guests noted that the soundproofing between rooms was not effective. If you are sensitive to noise, it might be helpful to inquire about this or request a room in a quieter area of the hotel.

Some guests experienced issues with amenities such as the pancake maker and room key functionality. It could be beneficial to verify the availability of specific amenities before your stay.

A few guests mentioned a shortage of towels and toilet paper, even after requesting them. It might be wise to bring along some extra toiletries, just in case.

There were reports of guests not receiving the room type they had booked. It's recommended to double-check your room type upon arrival to avoid any inconvenience.

Several guests reported black mold in their rooms. It's advisable to inspect the room for any signs of mold upon arrival and request a room change if necessary.

While many guests praised the breakfast, some noted issues with the availability of certain items and the quality of the food. Consider inquiring about the breakfast options to ensure they meet your expectations.

Some guests encountered issues with room facilities such as the air conditioning and bathroom fixtures. Testing these facilities upon arrival can help address any problems early on.

A few guests experienced challenges during the check-in process, including reservation cancellations and room availability. It may be helpful to confirm your reservation in advance and address any concerns at check-in.