Pros (+) Spa was great!
Cons (-) Did not feel posh like a Hard Rock should feel. Food was pretty terrible from all the restaurants. Limited beer offered at all the bars.
4 stars
Hard Rock Hotel Vallarta
Paseo de Los Cocoteros 19, Villa 8, 63732 Nuevo Vallarta, Nayarit, Mexico
Nuevo Vallarta, Mexico
See location+52 322 226 8470Photos of Hard Rock Hotel Vallarta
Overview
The Hard Rock Hotel Vallarta is a luxury hotel and resort in Bahia de Banderas. It offers a rock-and-roll lifestyle for fun-loving guests. A family-friendly hotel, guests are invited to take advantage of the many amenities that the hotel offers for visitors of all ages.
The hotel boasts 362 guest rooms, all of which are designed with contemporary furniture and offer breathtaking views. All rooms offer a fully stocked mini bar, turndown service, a collection of guitars, and a French-style balcony.
The Hard Rock Hotel in Neuvo Vallarta is home to a luxury spa, which offers more than 10 stylish treatment rooms and uses organic spa products. The spa is open daily.
Not only is this all-inclusive resort a popular destination for families and couples, but it's also a well-known venue for meetings and company retreats. The Hard Rock Hotel Vallarta boasts two conference rooms, complimentary calls to both Canada and the United States, a state-of-the-art business cente and top-of-the-line audiovisual equipment.
The Hard Rock Hotel Vallarta boasts a number of memorable restaurants and bars. Some of the most popular include Zen, which specializes in traditional Asian cuisine. The Market serves a wide assortment of freshly prepared international cuisine. Ciao, a romantic venue, is perfect for a date night and serves authentic Italian cuisine. Frida is a well-known Mexican restaurant that serves an array of freshly prepared dishes, like seafood, seasonal fruits, and vegetables.
Latest deals for Hard Rock Hotel Vallarta
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Hard Rock Hotel Vallarta
- Private beach
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business center
- Wi-Fi available in all areas
Services and conveniences
- ATM on-site
- Business center
- Concierge service
- Safety deposit box
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- 24hr front desk
Things to do
- Gift shop
- Bicycle rental
- Board games/puzzles
- Game room
- Scuba diving
- Diving
- Evening entertainment
- Beauty salon
- Pool table
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
Pool and spa
- Spa and wellness center
- Massage
- Pool bar
- Spa
- Hot tub
- Outdoor pool
- Sauna
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Allergy-free room
- No smoking
- Designated smoking area
Dining
- Minibar
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
Outdoor
- Beach towels
- Balcony
- Private beach
- Garden
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Pants press
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Books
- Cable or satellite TV
General
- Family rooms
- Soundproof rooms
- Storage available
Fitness
- Aerobics
- Fitness center
- Tennis
Bathroom
- Shower
- Hairdryer
Health and safety
- Daily housekeeping
- Safe
Workspace
- Fax/photocopying
Reviews of Hard Rock Hotel Vallarta
7.8
Good
357 verified ratings
Wonderful
192
Very good
51
Good
35
Okay
32
Fair
15
Mediocre
9
Poor
23
Summary of reviews
Guests say
Guests appreciated the cleanliness of the hotel and the friendliness of the staff. However, many reviews highlighted significant issues with the food quality and overall service experience, with some guests feeling misled by the package offerings and others noting that the hotel did not meet their expectations for a Hard Rock property.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8 out of 10
99 reviews
6.6 out of 10
21 reviews
5.6 out of 10
2 reviews
7 out of 10
2 reviews
All reviews
Pros (+) Entertainment staff was superb. Nice hotel. The resort credits which I thought were a scam were actually true! We swam with dolphins for $79 for the family! We had already booked a zip line through another company before we left and didn’t cancel it but we could’ve saved some money.
Cons (-) Didn’t like that when I asked for Belvedere vodka (WHICH THEY HAD!) in the only bar they had it the bartenders would act like they didn’t know what I was talking about. I had to tell one yesterday let me show you where you keep it and he acted like he had no clue
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options like at Hard Rock Hotel Vallarta?
The hotel boasts a number of memorable restaurants and bars, including Zen, The Market, Ciao, and Frida, each offering a unique dining experience with a wide assortment of international and traditional cuisines.
Are the hotel rooms well-maintained and comfortable?
The hotel and rooms are clean and well maintained, offering contemporary furniture, fully stocked mini bars, and French-style balconies, providing a comfortable and enjoyable stay for guests.
What can guests expect from the hotel's customer service?
The service at Hard Rock Hotel Vallarta is great, with everyone being very nice and the staff following all safety protocols as directed by local authorities, ensuring a pleasant and safe experience for all guests.
How is the quality of food at the hotel?
While some guests found the food to be of poor quality, others enjoyed the delicious hamburgers and tacos at Frida, as well as the great food and excellent service offered at the hotel's dining venues.
Is parking available at the hotel?
The hotel offers free parking and valet parking, providing convenient options for guests who are driving to the property.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Upgrading to a Suite
Several guests found the suite to be worth the upgrade, offering a more luxurious experience.
Opt for Frida Restaurant
Guests highly recommended the Frida restaurant for its delicious food, particularly the hamburgers and tacos.
Be Mindful of Sales Staff
Some guests mentioned feeling uncomfortable with the aggressive sales tactics and recommended being cautious when dealing with the sales staff.
Check Restaurant Hours
It was noted that the restaurant hours were not always convenient compared to bar hours, so it's advisable to plan dining accordingly.
Be Aware of Noise Levels
Some guests mentioned that the music could be played too loud, affecting the overall ambiance, especially in the evenings.
Be Mindful of Pool Lounge Availability
Guests advised that it could be challenging to secure a pool lounge after 6 am, as some visitors reserved them and did not arrive until later in the day.
Consider the Brazilian Restaurant
The Brazilian restaurant was praised for its amazing food, making it a worthwhile dining choice during your stay.
Avoid the Rock Level Upgrade
Some guests felt that the extra cost for the Rock Level upgrade did not provide significant additional benefits, so it may not be worth the expense.
Check for Construction Noise
Some guests experienced issues with construction noise, so it's advisable to inquire about any potential disruptions during your stay.
Be Cautious with Personal Belongings
In one case, a guest mentioned that the cleaning staff did not turn in lost items, so it's recommended to be cautious with personal belongings and follow up promptly if anything is misplaced.
Location
Paseo de Los Cocoteros 19, Villa 8, 63732 Nuevo Vallarta, Nayarit
What's nearby
- Dolphin Discovery Puerto Vallarta0.3 mi
- Nuevo Vallarta Beach0.9 mi
- El Tigre Club de Golf0.9 mi
- We Are Family Diving1 mi
- Mayan Palace Golf Course1.2 mi
- Splash Parque Acuatico Vallarta1.7 mi
- Aquaventuras Park1.7 mi
- Santuario de Cocodrilos El Cora2.1 mi
- Flamingos Golf Club3.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hard Rock Hotel Vallarta
Low season | August |
|---|---|
High season | February |
Average price (weeknight) | $432 |
Average price (weekend night) | $359 |
When to book a room at Hard Rock Hotel Vallarta
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hard Rock Hotel Vallarta
FAQs when booking at Hard Rock Hotel Vallarta
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Nuevo VallartaGood to know
Value for money | 7.4 |
|---|---|
Distance to city center | 0.1 mi |
Nearest Airport | Puerto Vallarta Ordaz |
Distance to airport | 3.0 mi |
Everything you need to know for your stay in Nuevo Vallarta
Complete your trip
Popular destinations