Cons: Poor and slow pickup and transfer.
The office is a mess in a hard to get to location
Staff is rude and nasty.
When I booked no one informed me of mandetory insurance that is 50% of the rental fee.
Nice surprise that both the booking agent price line and thrifty left out or was hidden
Jan 1 2017
Thrifty Car Rental Puerto Vallarta
Pros: Nice staff, I ended up with a good car.
Cons: The final price was significantly higher than advertised. Did not have the car when I showed up. No guarantee that they will have the car even if you pre-pay, our trip was during the high season (last week of December).
Jan 30 2017
The rental prices are insane due to the insurance
Pros: I did not rent a car it was so costly for insurance
Cons: I have a premium car rental insurance with Amex that I pay $24 per rental. National wouldn't that insurance and wants us to settle with their for $40 per day. Upon my return and checkin with amex, it seems that agent misled us