Nuyung hotels

Nuyung hotels

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The Sanchaya - Tanjung Pinang - Building
1
9.4 Excellent (304 reviews)
Overview Reviews
Located in Bintan, The Sanchaya is by the sea, within a 15-minute drive of Pulau Marawang and Ria Bintan Golf Club. Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. A ferry terminal shuttle is provided at no charge, and free valet parking is available onsite.
9.5 Excellent
Pros: Staff were incredible. Attentive without being overbearing - a really nice balance. They couldn’t do enough to make our stay special.
Cons: Beverages were somewhat expensive.
10.0 Excellent
Pros: Everything about the Sanchaya is exceptional. From the moment you arrive at the Ferry Terminal until you leave the hotel, the experience is first class. The staff are very attentive, helpful and genuinely friendly. It’s a pleasure to stay at the Sanchaya.
Cons: That the stay has to come to an end.
9.5 Excellent
Pros: The Sanchaya was a bliss - Stunning venue - Impeccable service - Great food and wine The bar has great discoveries and the spa was a delight. We had such a great time and will be back for sure.
Cons: Everything was perfect
9.5 Excellent
Pros: Brillant service, detail-oriented, carreful and never intrusive. Splendid hotel, nice amenities (Aésop) and soundsystem (B&0) with Apple TV in the room, just great. Amazing pool, great restaurants and splendid food. A brillant stay.
Cons: Nothing.
9.5 Excellent
Pros: One word - amazing.
9.5 Excellent
Pros: Amazing experience! we highly recommend and we will come back - for sure! Thank you to the all staff.
10.0 Excellent
Pros: Food was great, service is excellent. They would accommodate all our requests. Breakfast is amazing! All the staff is really nice...I hope we can go back soon!
Cons: Nothing!
9.5 Excellent
Pros: The staff offered a signature service that is very hard to forget. We only spent two nights here but the whole experience seemed as if time paused for a moment and allowed us to relax fully. A big thank you!
9.3 Excellent
Pros: Warm and helpful staff, nice welcome lounge at the bintan ferry terminal, beautiful and clean rooms and toilets, complimentary and well stocked minibar, view from the room exactly as described, modern entertainment system, relaxing therapy at the spa
Banyan Tree Bintan - Lagoi - Pool
2
9.0 Excellent (1,265 reviews)
Overview Reviews
Banyan Tree Bintan delivers views of the South China Sea stretching into the horizon where the tropical sun meets the coastline. Unwind and relax on the resort's private beach in Bintan, tee off on an undulating championship golf course and be pampered at the acclaimed luxury spa in Bintan. Be mesmerised at Bintan's only all-villa establishment of beautifully decorated villas in traditional Balinese style, each raised with stilts and set on hillsides.
9.5 Excellent
Pros: The rooms were set beautifully on the edge looking over the ocean.
Cons: Can’t write anything here. Everything was just fabulous
9.5 Excellent
Pros: Courteous staff, good and clean rooms, awesome location and connectivity to beach
Cons: The vegetarian food options are limited
10.0 Excellent
Pros: Excellent staff and the spa is great! A little on the higher side but it’s worth your buck.
Cons: It would’ve been great to have the 1 bedroom infinity pool villa as unfortunately it was full booked :( better luck next time.
9.5 Excellent
Pros: Everything is good .
Cons: WiFi is not stable in the room
10.0 Excellent
Pros: The view was incredible
Cons: Nothing
9.5 Excellent
Pros: Incredible villas, great location, really feel immersed in Indonesia, despite the touristy area.
Cons: Service is sluggish, especially for food and drink by the pool.
9.5 Excellent
Pros: location amazing and respected nature. Service was timely and always done with a smile.
Cons: the pool needed a good clean, I think the restaurants lacked more of a healthier greener food option.
8.8 Excellent
Pros: Service/hospitality was good in the hotel. Very accommodating for a birthday party
Cons: For some reason restaurants were fully booked at times so we did not get the opportunity to go saffron. Also we had to cancel our main courses for Tree top as it took too long. The food was excellent though, although I was apprehensive having read reviews on food not being good.
8.3 Excellent
Pros: Villa that we had and staff were fantastic. They made us feel very welcome and even retrieved the float that had fallen onto the beach & rocks below our villa.
Cons: Three of us spent 2 days at the property. It was a birthday treat for our friend. 1. We had ordered the Legends dinner specially for her birthday. One of us had had the same some years ago, whereas it was first time for the 2 of us. They had placed tables and chairs in a row on the beach for our dinner. Our friend who had been before said the previous time she had been there, there were beds on the beach and asked the staff about it. It took a fair deal of negotiation before they set the place up again. They brought the beds out, initially 2 and when we asked again, brought out the 3rd. That then turned about to be an amazing experience to be able to recline on beds under the stars and eat leisurely. It was most most disappointing that we had to ask to get that. When we would have expected the same standard as to what had been experienced in the past. The two of us who had not been before would have never known about it and would have ended up having a lesser experience. 2. The food for the Legends dinner seemed to be from near by Angsana kitchen which was much inferior to that in the restaurant in Banyan. If we had known, we would have just had a lot nicer dinner in Banyan itself. 3. In fact only realized this difference in quality of food in these two places when we went to Angsana the next day thinking we might save some money, only to realize it was not any cheaper and food was of a lower standard. 4. The pool near breakfast restaurant had used towels and food plates lying around even 1.5 - 2 hours after everyone had left before of rain. We swam in the rain and after rain had stopped, yet no one came to clear the place. So, 3 of us had to share one space. 5. There were extra charges for transport back and forth from ferry terminal. For the price we paid for the villa, this could easily have been included. 6. Even more unwelcoming was the charges on peanuts and cashew nuts and snacks at the snack bar in the villa.
8.8 Excellent
Pros: The hotel staff were friendly and accommodating. The food was incredible, especially the local dishes.
Cons: The beach set up and activities on offer were not up to standard for this type of resort. You have to pay to so much as use a paddle board for half an hour. There was nothing included - be aware of all the extras when booking.
Mayang Sari Beach Resort - Lagoi - Building
3
8.8 Excellent (808 reviews)
Overview Reviews
When you stay at Mayang Sari Beach Resort in Bintan, you'll be by the ocean and 8 minutes by foot from Pulau Marawang. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. A ferry terminal shuttle is provided at no charge, and free self parking is available onsite.
8.3 Excellent
Pros: Great selection for breakfast. Pleasant staff!
Cons: Very happy with our stay. The beach is much cleaner now.
9.3 Excellent
Pros: Everything was perfect for one weekend! We enjoy the moment and we'd love to come again
7.0 Good
Pros: There are three good things: (1) Proximity to Singapore (2) Beach (it is very nice) (3) Rooms are spacious
Cons: -> In-house restaurant (Spice) is terrible (both for breakfast and anything else) -> Facilities as shown online are about 5km away (gym, pool, it's not even close) -> You feel everywhere it's only about your money (in a very, very bad way) - everything is a rip off and they really want to milk you.... When you go for breakfast, you have 10 signs "Don't take food!" - this is a 200 dollar + place, so come on...
9.3 Excellent
Pros: The rooms are big, roomy, and very clean. Nice amenities and right on the beach. Property seemed very quiet so it was very relaxing, grab a hammock and a book and listen to the ocean!
Cons: Food was good, tried the Indonesian and Indian off the menu, but pricy. You don't really have other dining options than the resort, same goes for anything else you might need other than a tiny mini-mart on site.
9.3 Excellent
Pros: Comfortable room with good facilities just steps from the beach! Staff were the friendliest we’ve ever encountered. Excellent food in resort restaurants.
Cons: Really nothing needs improving. Because of the time we visited not all the bars were open on the resort.
7.5 Good
Pros: The flexibility and care taken by the sraff for the check in and check out. Staff was warm and friendly and I'm sold when customer service is excellent. I also like the array of food and activities for the whole family.
Cons: The info disemmonation for activities around the resort and the island is not clear. Good to have it somewhere on the site if not hardcopy because wanting to be environment. I could not plan ahead for the trip and was asked to email them at their guest add for a future copy should I go again. I therefore missed the activities because of either timing and/or they were not available for solo participants. This was my second trip and each time I go, I realize something I was not aware of in the earlier trip. Info would be helpful in planning ahead.
6.3 Good
Pros: Good clean Property & clean beach as well. Facilities are good
Cons: Restaurant especially Spice restaurant, they don't consider any mistake as theirs, everything will be your fault. Ordered a coconut which had got hole from below, informed the waiteress about it, Instead of replacing the coconut the staff blamed us that whater must be spilled from top. They replaced it though, but with a heavy heart. After complaining about this incident. Staff paid extra attention to us. Why you have to complain for service. I think it's their duty & what we pay for. Food service just 2 stars. Rest of the property decent.
7.0 Good
Pros: Hotel location is great, we love the beach with very less people, and the room is proximity to the beach.
Cons: Over price for room and food. With this price we paid during the stay, we feel very very disappointing that hotel refuses to replenish mineral water, where we travel with baby need more water to make milk. Additionally, this was third time we stay in this hotel, however, we were assigned to the worst Sea View Chalet, we don't feel any recognition for a return guest.
9.5 Excellent
Pros: Excellent resort for beach and holiday. High standard facilities and restaurant variation with excellent food choices. Very helpful staff. The beach is outstanding.
8.8 Excellent
Pros: Location and cleanliness. Staff were friendly and helpful
Cons: The food in the various restaurants in nirwana gardens can be improved
Overview Reviews
Natra Bintan, A Tribute Portfolio Resort is an idyllic glamping retreat set along the extraordinary Crystal Lagoon. Far from ordinary, this Bintan Island resort is ideal for groups, families and corporate events. Indoor and outdoor venues are available, with every space supported by delicious catering. The lush hotel grounds host safari-inspired tents with private patios boasting garden or lagoon views. Every glamping accommodation features canopy beds, LCD TVs, mini-refrigerators, sofa beds, outdoor rainforest showers, free Wi-Fi and air conditioning. Deluxe tents have generous main rooms and large whirlpool tubs. Indulge in delicious cuisine or sunset cocktails overlooking the lagoon at The Patio Restaurant and Bar, or arrange a barbecue on your tent patio. Water adventures abound. You can swim in the lagoon, go jet-skiing or take a Jetovater ride. Other activities include kayak guided tours through the private mangroves, golfing at Ria Bintan Golf Club or hiking in the rainforest of Gunung Bintan.
9.5 Excellent
Pros: We loved the customer service, it’s the best we have experienced, the room was amazing and the bathroom blew our minds. The lagoon was just perfect and breakfast was delicious, we looked forward to it!! Really a must visit, we will be back!! Lourens (the General Manager) made the stay extra special with his hospitality!!
Cons: The restaurant menu is way over priced and the standard of the food doesn’t meet the price. I did expect an inflation but this was a bit too much.
10.0 Excellent
Pros: The staff was so accommodating, tents were fabulous and the facilities were so fun
Cons: I wish there would of been maybe a tent across a small part of the pool or some shade. To keep out of sun a bit.
10.0 Excellent
Pros: Everything
Cons: Simply splendid and awesome. Truly memorable.
10.0 Excellent
Pros: Easy access from Singapore
8.8 Excellent
Pros: Staff were all very friendly, and addressed you by name.
Cons: Needed to be reminded of requested items for room a few times before it was delivered.
10.0 Excellent
Pros: Everything!!!! Best vacation!
Cons: The food there was expensive
9.5 Excellent
Pros: Room was beautiful. Food was great. Staff was fantastic.
Cons: Wish there was a smaller shaded pool.
9.5 Excellent
Pros: Glamping as a concept brought to life, the lagoon, food n beverage, service levels.
Cons: Some minor issues: tent door not working properly (got fixed quickly), no good fridge in the room (we had some baby food - didn’t get fixed, which they should change), phone was not working at times, room furnishings were clean enough but not as clean as you expect in a 5 star establishment (which canopi is aspiring for)...
9.3 Excellent
Pros: Most staff are really nice- the reception, buggy driver. The unique tent, tent bbq was convenient and fun. The glamping experience was great. Nice bathroom too!
Cons: Some stains on the carpet, black marker stain on a towel and a red stain on the bed's canopy. Just expexted more since it's a marriot hotel. Few selections only for breakfast buffet. Restaurant service could be improved.
6.8 Good
Pros: Rooms were nice and clean. Nice big pool.
Cons: Waited at least 30 mins in line to check-in. There were no order and guests were able to jump queue. Heavy rain on my last day resulted in water seeping into the room from under the door. Nice big pool but only a small section was opened for swimming. Had to pay separately to enjoy the pool facilities which was operated by independent operators. There was only one restaurant in the resort.
Angsana Resort Bintan - Lagoi - Building
5
8.5 Excellent (2,158 reviews)
Overview Reviews
Escape to the Indonesian archipelago. Step onto a tropical island getaway. Trek through a rainforest. Saunter down the beach. Sit by your balcony and watch the brilliant sunsets. Discover your destination playground at Angsana Bintan beach resort.
7.5 Good
Pros: Staff was very friendly and helpful
Cons: Water sports could have been better...sorry
8.0 Excellent
Pros: All the Staff were so friendly and helpful & always maintain their warmest smiles
7.5 Good
Pros: A pleasant experience in general, beach was nice and clean, resort staff very polite and helpful.
Cons: Price for food and beverages inside the resort is not in par with the value provided, even costlier than Singapore. If I go there next time I will bring an extra luggage.
8.3 Excellent
Cons: the food was only OK. It was very expensive too.
5.0 Okay
Pros: Angsana spa staff were very polite. My husband and I quite enjoyed the spa. Products used were also quite good. Room was relatively clean. Well equipped with repellent, incense & toiletries. Fisherman Table dinner staff Rio was very friendly and service was great.
Cons: Front desk staff were not very friendly. XANA beach club staff were also not very friendly. Everyone was unsure of their role. Restaurant service was soooooooo slow. Food took over 40 mins to be served and staff was I attentive. In the end we had to cancel out order because we had to catch a bus to the ferry terminal. They were serving people who ordered later than us. Disorganized. Instead of apologizing for the late service of food, they actually asked us twice if we paid for our drinks when we already did. Totally failed service. Total chaos and disorganization upon check out. Clearly not enough staff. Staff got our bill wrong. Staff need more training.
9.5 Excellent
Pros: On an amazing beach and very kind staff
7.4 Good
Pros: Staff were very kind and attentive. Liked the fact they cleaned the beach all day long and also sprayed the gardens in the night for insects.
Cons: Food and drinks were overpriced. For the price, the food quality is mediocre. We ended up spending almost the price of the room for food/drinks with no alternatives.
10.0 Excellent
Pros: it's my second time in the hotel and I'm definitely coming back! awesome location, easy from singapore, excellent service,great beach, friendly staff and delicious food!
Cons: 1. we were 3 in the room with my son and I had to ask to bring a third set of towels on a daily basis. 2. There were my mum and me, so two women,however we got a queen size bed and a set of slippers for a man and woman. Although I asked 2 times to bring a smaller set of slippers, this was still not done.
9.5 Excellent
Pros: Location. Beach was nice, water clear, and area was serene n beautiful.
Cons: Charged for every little thing.
7.5 Good
Pros: Location, good room facilities. Nice beach and great maintainence.
Cons: Breakfast the bread was very dry. More Indian food options required.
10.0 Excellent
Pros: good service.
Cons: A bit too expensive.
9.5 Excellent
Pros: The resort has the nicest and most helpful staff you can imagine. Very nice beach, great water sport activities, the spa experience was also very good. I had the most relaxing weekend I remember in a long time.
Cons: Nothing. All was good.
Nirwana Beach Club - Tanjung Pinang - Building
6
8.5 Excellent (931 reviews)
Overview Reviews
When you stay at Nirwana Beach Club in Bintan, you'll be 5 minutes by car from Pulau Marawang. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A ferry terminal shuttle is provided at no charge, and free self parking is available onsite.
10.0 Excellent
Pros: Great staff, lovely hotel, it’s clean, good food. They also offer a range of water sports. I stayed at the resort and not the colorful houses you see on the pictures. Everything was perfect!
Cons: If you want to see the island you need to rent a car, otherwise you are stuck at the resort.
7.5 Good
Pros: The staff there was friendly & fast to react when complaint.helpful & efficient in handling things.
Cons: The food there was way too evpensive even staff there find its very expensive.the stairs is high & abit dangerous for families with young kids.the room is big actually can fit us all instead of taking 2 rooms we actually can just take 1 room instead.
7.0 Good
Cons: The quality of the food did not meet expectations for the Singapore pricing.
8.8 Excellent
Cons: A little bit pricey everything except the hotel
8.8 Excellent
Pros: Breakfast: Very nice spread. Beach: Nice, not crowded, clear water, soft sand. Room: Good Restaurants: Good. A wonderful spread of food, desert, drinks, etc... Pool: Great. Nice view with a poolside bar. Staff: Friendly and helpful Early check-in was allowed. Transport facility within the resort was good.
Cons: Roads within the resort not well-lit at night.
8.3 Excellent
Pros: Breakfast was amazing with good spread of continental and asian cuisines. The private beaches were extremely neat and clean and absolutely not crowded. Staff were nice and friendly. Swimming pool area was excellent...!!!
Cons: Bathroom & toilet in NBC villas could have been a little more spacious and luxurious. Property could do more with a 2hr free bicycle ride per day to explore such large complex. Some of food and drink items were exorbitantly priced. Activity rooms could be more lively.
10.0 Excellent
Pros: great location, so many activities (rescuing turtles :)), lots of things to explore and do on Bontan
Cons: shower was not separated - would have been great to have a shower
8.8 Excellent
Cons: It should be made clear that there is no restaurant at this location. All guests have to walk or take the shuttle to the neighbouring hotel for breakfast or food.
10.0 Excellent
Pros: Location close to the beach and regular shuttle to Nirwana Gardens and Lagoi area are a plus point. Staff were polite and rooms well equipped
Cons: More frequent shuttle bus to the nearby places such as Tanjung Pinanag and other tourist attractions
8.8 Excellent
Pros: Fantastic location, great staff
Cons: The prices in the resort
Indra Maya Pool Villas - Teluk Sebong - Building
7
8.5 Excellent (79 reviews)
Overview Reviews
When you stay at Indra Maya Pool Villas in Bintan, you'll be 8 minutes by car from Pulau Marawang. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A ferry terminal shuttle is provided at no charge, and free self parking is available onsite.
10.0 Excellent
Pros: Accommodating!
8.8 Excellent
Pros: Room is spacious, quiet and well maintained. A bit old but clean. Staff is very helpful and friendly throughout the resort. The assigned buggy is really useful in getting around. Selection of dining options is decent. Did not managed to try sea sports but selection if plenty.
Cons: Facility is relatively old, but well maintained. There is a problem with the Wifi connection in room, where the Android devices having difficulties connecting to it properly. However signal from the next villla saved the day. A little bit pricy as well, probably due to peak season.
7.0 Good
Pros: Range of facilities
Cons: Range of food
7.0 Good
Pros: The 3BR villa was spacious and comfortable. Loved the pool and view and it was very useful to have the buggy available to allow us to get around the estate. We had a total of 8 adults and 1 child in our group and paid a top-up for it. Would be good if the hotel could provide a larger buggy instead of the 6-seater.
Cons: Food was very expensive (even more so than SG prices). It would help if there was more flexibility in the shuttle service timings to other areas. Staff was rude on tips giving us black faces and was not even happy when provided with tips.
7.5 Good
Pros: We loved the view, the use of the golf cart and the villa.
Cons: We didn't like the animals in cages. Parakeet had no water and was in a metal cage. There was also beautiful white rabbits in cages. We also didn't like the elephant park. We strongly recommend that you move away from this as this was really upsetting.
7.5 Good
Pros: The location, friendly helpful staff, food was good (although the seafood BBQ we felt was not value for money) supply of buggy
Cons: Villa was looking very old with ban smells in some areas, especially in kitchen and bathrooms it was also in need of maintenance and refurbishment, as was most of the resort, alcoholic drinks were overpriced, choice of soft drinks limited, lack of reasonable priced transport to visit other parts of the island
6.8 Good
Pros: Friendly service, peace and quiet, privacy.
Cons: Kitchen and bath had musky smell, toiletries were not Le Occitane as advertised.
10.0 Excellent
Pros: Everything!nothing to complain
9.3 Excellent
Pros: The air conditioning and facilities were excellent and staff very helpful and friendly. Two of the restaurants served really good food but one (Spice) got orders all muddled. The private pool was fabulous and very clean. Lovely location with lots of space all around.
Cons: One of the bathrooms dripped from the ceiling and the room service food was not great.
9.3 Excellent
Pros: The staff were willing to accomodate our last minute request and ensured that there was no hick up
Cons: One of the bedroom was smelly when we check in. But staff came and spray a lot of air purifier to make it better. The smell was not so strong after that. After the in villa bbq, the left over food were left overnight on the dining table. Woulf have been good for staff to call and check if they need to come and clear. But to be honest, we did not mind.
Nirwana Resort Hotel - Tanjung Pinang - Building
8
8.3 Excellent (2,817 reviews)
Overview Reviews
Located in Bintan, Nirwana Resort Hotel is by the sea, within a 15-minute drive of Pulau Marawang and Ria Bintan Golf Club. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A ferry terminal shuttle is provided at no charge, and free self parking is available onsite.
7.0 Good
Pros: Facilities and integrated amenities. Accessible to Beach. Pool was maintained very well. Plenty options for the food. Inter shuttle facility was good.
Cons: Wifi was very poor :( Room service is horrible even a bottle of water is charged. Bottle of water was not provided since today was check out. Housekeeping is illogical they can tidy up only once a day in morning. Everything includes GST + service tax that is insane.
9.5 Excellent
Pros: The staff were very accommodating! There was a surprise cake waiting for us at the room to celebrate our anniversary.
Cons: The food in all the restaurants. It was just ok, but nit value for money.However, the staff dispositions made up for it.
6.3 Good
Pros: Rooms r good , hotel is right on the beach , pool is nice .
Cons: Expensive place .. u just pay for the room and pool ,everything else is too expensive and extra charge . Going around resorts , going to city all requires extra money , food options for vegetarians are not available at all.. staff is not so friendly .
9.3 Excellent
Pros: The staff were accommodating and the view is great
Cons: The food is a bit expensive. But still great dining experience.
10.0 Excellent
Pros: Activities
Cons: Wifi wasn’t great
7.5 Good
Pros: Great location great view and apart from reception all the staff was really warm and helpful
Cons: The receptionist named suzan was indifferent n border line rude. I wanted to make a local call n that was also charged 1 Singapore dollar per min. She even told us we can carry our luggage to room ourself. We had lots of luggage. When we stay in such exquisite resort atleast min we expect our luggage to be dropped to our room
8.0 Excellent
Pros: I liked the ambience and the friendly people. There were enough things to do around the hotel to keep everyone happy The food was good
Cons: It was not a brand new hotel so some things in the room were a little bit old. I requested a high floor room but was placed on the lower level facing the garden. We only stayed for 1 night it would have been nice to accommodate us.
7.0 Good
Pros: the surroundings as swimming pool, beach. The natural setting is beautiful.
Cons: internet does not properly work very simple furniture and installations. it is more a 3 stars hotel no proper chairs at the beach
9.3 Excellent
Pros: The resort has a very nice view of the sea and the swimming pool. It’s really pleasant to spend a few days there.
Cons: Check-out time should be later on Sundays.
8.0 Excellent
Cons: It would be good to have a lift for senior folks to get to the spa while the rest of us bowled. Currently the only way is a long and steep flight of stairs to the spa.
Golden View Hotel - Kangboi - Building
9
8.3 Excellent (669 reviews)
Overview Reviews
With a stay at Golden View Hotel in Batam, you'll be within a 10-minute drive of Batam Centre Ferry Terminal and Batam Center Shopping Area. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
10.0 Excellent
Pros: very nice view & place to stay
Cons: the toliet doors very old and fade
4.5 Okay
Pros: Place Good near Seafood and there is so many GAME
Cons: Bath Towel Yellowish in colour Not So White
5.8 Okay
Pros: Next to seafood restaurant . Very polite and helpful hotel staff.
Cons: We were told the room was from the renovated wing(room 812). But things are falling apart.
5.0 Okay
Pros: Big room and spacious our 2 big luggages can be fit everywhere in the room. Staff polite and friendly.
Cons: Old hotel with old furniture, cracking wastafel , cracking floor. Swimming pool big but water not clear and cloudy, they need to maintain the pool. Shower curtain in ladies room area spoiled its made from cheap plastick. Area around hotel surrounded by dirty and smelly places, disgusting. Mosquitos everywhere!
8.0 Excellent
Pros: The staffs were friendly and nice, as they attended promptly to all my requests. Food for breakfast is great as they do have a wide variety of options. The location is perfect as there are several facilities right beside the hotel. Would definitely recommend this hotel, as it is convenient and has a great ambience overall.
Cons: The swimming pool was ill-maintained. Felt like it lacked seating spaces. The staff did not understand my preference of room. I had asked for a room closer to the lift and not by the far end, and she gave me one right at the end, just beside the stair lobby. Felt like this could have been avoided by proper communication with the front desk staff.
3.0 Mediocre
Pros: Reasonably clean.
Cons: They were unable to provide us with extra bottles of water and charged us S$3.50 for a 500ml water bottle. The pillows were too soft and uncomfortable but was provided with extra pillows which were not of good use either. Beds and pillow covers had blood stains. Location was too far from the main city area and the roads were not in good condition. Breakfast was too oily and salty.
7.5 Good
Pros: The staffs were friendly and always ever ready to help
Cons: Anybody can just go up lift to any of the floor. In short, there is no security.
7.5 Good
Pros: Spacious room
Cons: Things price too high (drinks)
9.3 Excellent
Pros: The staff were so friendly and warm. I felt great living there.
Cons: The location. A bit far from most of the malls. But, they do have shuttle buses to and from there every two hours.
8.3 Excellent
Pros: Location and the breakfast was nice.
Cassia Bintan - Lagoi - Building
10
8.3 Excellent (454 reviews)
Overview Reviews
Have a blast at Cassia Bintan's beachfront living by South China Sea. Be served by our friendly crew or whip up your own delish meals in the serviced apartments' chef perfect kitchens. Chill and hang out with other guests at the trendy beach club. Cassia Bintan is the newest addition to the exclusive Laguna Bntan integrated resort, which houses a suite of facilities including indulgent spas and an 18 hole golf course. Welcome to Cassia Bintan.
8.0 Excellent
Cons: Breakfast choice was very limited. The hotel was very unresponsive when requesting for hotel transfer.
7.5 Good
Pros: The hotel has everything you need to be able to relax and have a very peaceful time. It caters for everyone but the atmosphere is young and lively! Pool music is only turned on late morning/afternoon and is at a very acceptable volume!
Cons: The location is very remote and local taxis are only available via the hotel which rises their prices up to 3 times more than normal. Everything within the hotel is expensive. Lagoi Bay was extremely disappointing
8.3 Excellent
Pros: Bed, staff politeness and friendly
Cons: F&B is too expensive. Been to many exotic resorts but the price in Cassia or Banyan is too high.
8.8 Excellent
Pros: We had a 2 bedrooms loft apartment with sea view. The apartment is not big but well designed and furnished. The ensuite bedroom has a queen size bed with a small wardrobe while the 2nd bedroom has a single bed. Both rooms has sea view. The loft has a sofa which opens to a queen size bed. We like the patio best. It leads straight to the sea; a great place to chill throughout the day (except noon till 3pm when it was hot). The beach is lively but not crowded. We spent most of our time in the water - swimming, kayaking or walking. One of our favourite activity is the bird watching walk with Pak Adlan from the Conservation department. It was an easy walk through Laguna Bintan golf course. There is not a huge variety of birds but we saw heron, olive backed sunbirds, yellow vented bulbuls, water hens, kingfishers (2 varieties - collared and stork billed), etc. There were monitor lizards and monkeys too. The food at Cassia is average but there are additional options at Banyan Tree and Angsana. Staff are friendly and helpful. Some do not speak English well but they tried their best and never fail to find someone to help us whenever they are unable to. In all, Cassia a a great place for a family chillax weekend.
Cons: The pool is rather small for a resort of this size. The beautiful beach compensated for it but it will be nice if the pool is a little bigger.
8.8 Excellent
Pros: The room was susprisingly spacious and well lit! The color-blocking of the room walls and stylish deco also made the place seem vibrant and put me right into the vacation mood. The beachfront of the resort was also nicely nestled in a bay and offered a long, uninterrupted stretch of beach to walk on and dig for hermit crabs! An extra compliment: the bedsheets, comforters and pillows were extremely fluffy and soft! Falling into the pile of sheets after a long day was a therapy in itself.
Cons: Prices of the food was on a higher side, i.e. 2 plates of fried rice from the Lotus Cafe cost ~SGD35.
9.3 Excellent
Cons: The food and drinks were quite pricey. There were no keys provided for the doors facing the beach (level 1) so we always had to walk a longer to the beach.
7.5 Good
Pros: Upon checkin, they have mentioned that their housekeeping is every 2 days, which is fine to me as i understand that is more water saving. First night, we wanted to try the Mookata and i thought is so cool that they allow Mookata to the room. We went ahead to order but we have to carry it all to our room as they have mentioned there isnt any room service. We were fine as is just 3mins walk. We had our mookata and we were too full and lazy to go out, we rested. Next day, i walked up to the counter at 9am and requested to have our room clean as there are food smell especially when its overnight, the receptionist was so kind that she offered my 3rd day stay to change for that day, And i agreed, as i dont usually makeup my room when i'm oversea. So we thought all were discussed and arranged. We came back from Plaza Lagoi at 5pm and went to our room to have a change for the beach. I was SHOCKED, that the mookata and the kitchen/pantry was NOT CLEAR. they only makeup my room, which i totally do not need it. AND the food smelllllllll.................. I remember telling the receptionist all i requested was the mookata to be removed and the pantry to be clean, there is no need for my room to be clean. I called the receptionist and asked what kind of housekeeping is this? They quickly apologised and mentioned that they were terribly sorry and has already feedback to the houskeeping department. What really touches me was the male receptionist cool me off and kept apologising. He even offered another room makeup and while i was on the phone with him, he already sent someone to clear it. He have also offered a private car send off and a late checkout on my 4th day. I really felt that he should be complement to handle the situation well and have the responsibilitie to make sure i am better Overall is has been really a good 4 days of getting away and if you asked me, i will still revisit. The apartment, the staffs and the people you met, they are always so smiley.
10.0 Excellent
Pros: We had a great time at Cassia. The rooms are clean and well equipped for an Air BnB like experience. The staff is very warm and helpful. Oksa at the reception was particularly welcoming. The pool and the beach view adds to the wonderful experience at Cassia. It's perfect for a stay-cation.
Cons: The food availability is minimal. The only restaurant in the vicinity and the raw food options at market 35 are highly marked up.
10.0 Excellent
Pros: Beautiful clean beach, ability to use partner resorts facilities and restaurants. Great breakfast selection
Cons: Singapore prices for food and beverages
Loola Adventure Resort - Telukbakau - Building
11
8.8 Excellent (20 reviews)
Overview Reviews
Set next to a village by the sea, LooLa Adventure Resort is located on the coast of Bintan. The resort has a private beach area and water sports facilities, and guests can enjoy Indonesian and western cuisine at the buffet-style restaurant. Free WiFi and free private parking are available on site. Guests will have the options between one of the classic chalets above the sea, which offers sea breeze and room-temperature water, or the luxury eco-villas, which comes with sun-powered air conditioning and hot water, or the comfortable dormitories for bigger groups. The resort offers team-bonding outdoor activities, from sailing to crab hunting, from rock climbing to flying fox, from archery to basketball, and many more. Guests can also participate in community activities in the village next door, or learn about the property's eco-solutions and join in an eco-treasure hunt. Car hire is available at this resort.
10.0 Excellent
Pros: We were (a couple) more well fed (breakfast, Lunch & Dinner) and looked after more then expected as if we were their first ever client on the premises regardless of the number of days we chose to stay. From the moment we arrived at the Ferry we were greeted and picked up, driven to the premises, guided (kayak, archery, rock-climbing etc), fed and returned back safely to the Ferry Terminal with our boarding pass ready for the return ferry, 110% hassle free. We loved our 2 day stay at the Water Chalet, having our own large patio, and view of the sea & 24hr sound of waves to fall asleep with was wonderful, and the kitchen was voluntarily willing to accommodate to our taste to boot! Thank you Loola & staff x
Cons: If the 'Briefing' time for end of each meal for activities could be made "briefer" ...would be perfect.
10.0 Excellent
Pros: Excellent place, super chill and well located Lots of activities like kayaking, rock climbing, walks in the nature Food was fantastic and the staff is really nice, they have everything organised for everyone
Cons: Honestly nothing, I think this place is really good I would add only some hiking opportunities if the island allows that, apart from that nothing to add
9.5 Excellent
Pros: The resort is self sustaining. They collect rainwater, use solar power and employ more than 50 of the local villagers to run the resort. The activities for the kids are Super fun and they were busy all the time! Meals are served outdoors over the ocean, and the kitchen is also run by the locals. The “tuck shop” and souvenirs are also owned and run by the villagers. LooLa has developed a Safe Water Garden System to filter waste water and use it to help grow banana trees. Next time I go to LooLa with my family we will help build a safe water garden for a local family! Now that’s family fun time that makes a difference!
Cons: Wish we had stayed longer and had less rain:)
9.3 Excellent
Pros: All activities planned for you
Cons: Ants at dining area
10.0 Excellent
Pros: We managed to do voluntourism. It’s eco-friendly - (they use solar energy and the air-conditioning system uses ice to produce cool air) The staff are allowed to run their own business in the resort, thus allowing them to earn some extra income. The fact that is AI - so we didn’t have to worry about any hidden costs. The authenticity of the place.
Cons: The mozzies. To be fair, once you spray repellent, it is fine. Almost all of us in our group were not bitten, but other people in another group were. The staff do tell you to put repellent as well, they even tell you which tip to put and it is very effective.
9.3 Excellent
Pros: It was experience oriented place with idea to empower local people do sustainable business on their own. We had chalet above the water which was very cozy and unique place to stay. However everything was very comfortable: bed, shower and etc. Attention from staff was really good, they tray to do their best (but in local style). Food was exceptionally good because it was home made with great variety for every meal. Hotel organized the whole thing: ferry tickets from Singapore, transfer from ferry port to the Hotel, food and attractions. Be aware that this is local style place: no Air Conditioning and no WiFi.
10.0 Excellent
Pros: A little slice of paradise. Loved the eco friendly environment, the staff is top top
8.8 Excellent
Pros: activities and staff are so great!
6.8 Good
Pros: Beautiful scenery. Peace (when the staff is not pushing you to do activities).
Cons: The booking process is not clear. After I booked our room, I was contacted by the property to tell me that my booking only included the room price, but I still needed to pay an extra fee for the food and the transport because they only offer all-inclusive packages. I don't understand why this information is not given upfront, so people know what they are booking. I was asked to transfer the extra fee (that in my case was about the same amount that I had already paid for the room) to their bank account. This sounded very suspicious to me, but after reading many reviews I went ahead, and it was legit but very unusual. And to be completely fair, I was also given the option to cancel my booking without any cost. The place is nice and the staff is friendly, but not professional. I've been many times in Indonesia, but this is the first one where I'm disappointed with the staff. As I said, friendly but for the price you are paying, you expect also professionalism.
Overview Reviews
With a stay at Aston Tanjung Pinang Hotel & Conference Center in Tanjung Pinang, you'll be within a 15-minute drive of Tanjung Pinang Ferry Terminal and Snake River Temple. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
9.3 Excellent
Pros: All staffs that we encountered were professional and friendly. Breakfast was the highlight of the stay
6.5 Good
Pros: All staff are nice
Cons: My room door no view glass Toilet too small
7.5 Good
Pros: Shopping & sightseeing in temple
6.8 Good
Pros: The size rooom standart for the price
Cons: There is no door at shower bathroom.
4.5 Okay
Pros: the room is spacious.
Cons: Besides it is very close to airport, the location is remote! There is nothing around the location, no apporiate restaurant, store. If you are going to stay there for one than one night, do stop the car when passing any any store to buy thing you need. The room has the odd smell on the first day.
7.5 Good
Pros: Excellent breakfast but can be warmer.
7.5 Good
Pros: Good breakfast. Dinner at the cafe was great. The steak that we ordered was tender now juicy.
6.3 Good
Pros: The service was good
Cons: Language barrier
7.5 Good
Pros: Clean rooms and a nice pool
Cons: Location wise it’s not ideal. It’s at the city centre rather than near the beaches
7.5 Good
Pros: convince to order some kind of foods at overnight with good services
Cons: Breakfast food is better
Bintan Spavilla Beach Resort - Tanjung Pinang - Building
13
8.2 Excellent (843 reviews)
Overview Reviews
Located in Bintan, Bintan SpaVilla Beach Resort is within a 15-minute drive of Trikora Beach and Santa Maria Cave. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A ferry terminal shuttle is provided at no charge.
9.5 Excellent
Pros: Very service minded staff
Cons: Some noise in evening from surroundings
10.0 Excellent
Pros: Activities, room, facilities, people...
10.0 Excellent
Pros: The location the pool the beach breakfast was great
Cons: Nothing
9.5 Excellent
Pros: Had a wonderful rest. Met up with the property owner, Pak Tony. A very pleasant gentleman. Food was nice and reasonably priced. Room was clean and well maintained. Will go there again.
Cons: Nothing
8.0 Excellent
Pros: The environment, the friendly staff, and the spa
Cons: Lots of Mosquito in the room
8.8 Excellent
Pros: The beach was very beautiful and unpolluted. The setup of the hotel was simple but there were a lot of small touches which made the stay very enjoyable. The grounds itself was shady, lovely, very calming and pretty. Worth the travel a bit further if you would like a more quiet beach. The tour up the river to see fireflies arranged by the hotel was very nice. Although it doesn't have 5 star facilities, if you're looking for simple, beautiful, clean, friendly, natural unspoilt surroundings, then this is the place
Cons: there were some flies during meals
7.5 Good
Pros: Very good service from the staff
Cons: Far from the ferry terminal
10.0 Excellent
Pros: It was clean and neatly maintained. Recommendable , compare with outside ,food was quite expensive. Other than that all good.
Cons: May they can keep one waste dish on the dinning tables. All the rooms and villas don’t have the calling bells out side.very difficult to call the people those who are inside to request for open the door.
7.0 Good
Pros: Friendly staff and nice scenery
Bintan Agro Beach Resort & Spa - Telukbakau - Building
14
8.2 Excellent (411 reviews)
Overview
Located in Bintan, Bintan Agro Beach Resort & Spa is by the sea, within a 15-minute drive of Trikora Beach and Santa Maria Cave. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A ferry terminal shuttle is provided at no charge, and free valet parking is available onsite.
Pelangi Hotel & Resort - Tanjung Pinang - Building
15
8.2 Excellent (334 reviews)
Overview Reviews
With a stay at Pelangi Hotel & Resort in Tanjung Pinang, you'll be within a 10-minute drive of Tanjung Pinang Ferry Terminal and Snake River Temple. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours), and a ferry terminal shuttle is also provided at no charge.
10.0 Excellent
Pros: Very good
9.3 Excellent
Pros: The staff is the best part of the hotel, they will do everything for you feel comfortable. Restaurant serve nice food at good prices. Free shuttle bus. Thanks for the nice weekend. Nicolas and Mary
Cons: -------
9.5 Excellent
Pros: The pool was beautiful to swim in I did lengths it was a really good size and very clean THE staff were super friendly and always said hi and always smiling keep it up Bintan spa had a very good massage and facial
Cons: The hotel is out of town but the staff are very good about shuttling you around town things are spread out so no real didadvantage being out of town
9.3 Excellent
Pros: Good facilities
Cons: Nil
7.5 Good
Pros: Swimming pool
Cons: Good
8.8 Excellent
Pros: The breakfast buffet, the 24 hour restaurant, loved the swimming pool. The shuttle bus was great. And the staff were friendly and helpful and happy.
2.5 Mediocre
Pros: Nothing
Cons: Very bad and run down hotel
7.5 Good
Pros: Breakfast Ok, Location also Ok.
Cons: Bathroom need to more clean and provide the air freshener.
8.0 Excellent
Pros: Breakfast and free shuttle bus
Cons: The heater after my boyfriend shower there is no more hot water coming out.
10.0 Excellent
Pros: Pick Up/Drop Off at Ferry Terminal Provided. Buffet Breakfast Great. Hotel Staff Excellent always wear a smile. Shuttle Service provided by Hotel within City Center. Swimming Pool Clean.
Overview Reviews
With a stay at CK Tanjungpinang Hotel & Convention Centre in Tanjung Pinang, you'll be within a 10-minute drive of Tanjung Pinang Ferry Terminal and Snake River Temple. Featured amenities include dry cleaning/laundry services and a 24-hour front desk. Free self parking is available onsite.
9.3 Excellent
Pros: All was good nothing to complain.
Cons: Facilities could alittle nearer. Like shopping centre.
6.8 Good
Pros: The room is spacious and cozy. Nice viewing of TV program with a lot of nice dramas but not English subtitles for Korea drama.
Cons: The location is OK except was giving one room card which is not inconvenience for friend staying w me. I cannot go down to swim alone. Need to bring my friend to go w me as need the room card to scan the lift to go up and down. Quite Troublesome. The small fridge is not cold. The swimming pool is not clean as I saw small feathers and finger nail while swim in the pool on the Sun morning. The bathroom and toilet has not enough small towel to wipe clean the water accidentally splash on the basin while washing our face or clothes
7.5 Good
Pros: Good service
10.0 Excellent
Pros: Clean and neat. Good and helpful staff.
10.0 Excellent
Pros: room and atmosphere are very clean and fresh bed is very comfortable
Cons: no problem for me n my friends
5.8 Okay
Pros: nothing
Cons: the property was too far as we went on holiday and wanted to be near beach area. we were cheated pls
5.0 Okay
Cons: 2 out of the 6 rooms were ready only 2-3 hours after the check-in time. In return for the delay, I've asked for a late check-out for the 2 rooms and was told that it will be chargeable. I requested for any forms of compensation, and none was given. Staff mentioned that they will give us up till 12.30pm to check out.. but that's not given, that's the stated check out time. Cockroach found in the room too.
9.3 Excellent
Pros: Great hospitality and facilities
Cons: Nothing around the hotel
10.0 Excellent
Pros: Location
Cons: Cleaniness, comfortable
7.0 Good
Pros: The breakfast was good even though it was written as Continental. Massage at the inhouse spa, pricing were reasonable n service was good. Hotel rate, good value.
Cons: The rooms 259 n 261 were too cold, even we turn the knob to 30degrees max, it was still cold. The young reception staff doesn't know how to recommend places to go especially we were 1st timers there but they were pleasant n well mannered. Nothing nearby where we can shop. Toothbrush, shower cap and sanitary bags boxes were empty, housekeeping never check n replenish.
Lagoi Bay Villas - Lagoi - Building
17
8.2 Excellent (237 reviews)
Overview Reviews
When you stay at Lagoi Bay Villas in Bintan, you'll be on the beach and steps from Pulau Marawang. Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
9.3 Excellent
Pros: Good for couples
8.0 Excellent
Pros: Private and good size pool, well maintained facilities, good manner staff. Only had problem when checking out as staff couldnt work out the money that been charged extra to our room. But apart from that: receptionist (at reception and whatsapp) were very productive, well supported, accommodate our request in “asap” manner and did not say NO to anything. The food was just ok as they do not have a kitchen but still at acceptable level.
Cons: The pool wasnt clean before we checked in. Had to request for a good clean - same as the room. Funny lock from the changing room to the bathroom area, should be locked from inside not out.
9.3 Excellent
Pros: I love this villa! We came here for a getaway trip and had great time here. The price is quite good comparing to other resorts because we have a whole private villa with pool instead of a double room. The villa is spacious, clean and beautiful with comfortable bed. The breakfast is simple but delicious, and is brought to your villa every morning, no need to going out. The staffs are lovely and help us a lot. Highly recommend you to come stay here!
Cons: The wifi is weak sometimes but no big problem. We can rest more than playing with the phone.
8.3 Excellent
Pros: Secluded, peaceful and very relaxed. Pool was great for 4 of us and living area with kitchen was good for a small family.
Cons: Maybe the breakfast could have been slightly better with more coffee and tea instead of one cup per person.
9.5 Excellent
Pros: We stayed for a long weekend after a few days un Singapore. Really beautiful villa with a gorgeous private pool. The bathroom and bedroom were particularly luxurious, but the whole place was gorgeous and spotlessly clean. The staff were very polite and friendly and the beach was only a short walk away (5-10min). The Yeah restaurant near the beach had great food and the local beer was very good. Nice to be picked up and dropped off at the ferry port and only 1hr from Singapore. Great communication prior to arrival.
Cons: It was a quiet area, so if you are after a secluded few days away from it all, it is perfect. Perhaps could be more activities if you are after longer stay with kids. I did not try the spa, but lots of good treatments were available.
9.3 Excellent
Pros: A lot of privacy, facilities were amazing, clean very functional, very modern. The whole place was very modern and well furnished.
Cons: There was no f&b options available on the facility. There was also no beach views, as the villas was maintain self-contained.
8.0 Excellent
Pros: Pool is awesome - made our holiday. Love the outdoor living concept and rooms were a great size.
Cons: Mouse in the room rustling at night (and left droppings on the bed overnight!) Villa is lovely, but kitchen in need of some maintenance. Fridge freezer had a really bad fish smell - they came to clean it for us, but unfortunately it needs a bit more bleach and airing.
9.5 Excellent
Pros: Space, The swim-able pool, the outdoor shower, the bath tub and the spacious bathroom. The Drivers are so courteous and helpful. It’s quite, there’s only 9 villas. Tuti, the Assistant Manager is helpful and informative.
Cons: No dinning space, room service, need hand towel. The bedroom slipper is thin and not comfortable. Amenities and concepts not align.
8.8 Excellent
Pros: A stay which is out of the city style, comfy, friendly receptionist Tuti.
Mutiara Beach Resort - Telukbakau - Beach
18
8.8 Excellent (17 reviews)
Overview
With a stay at Mutiara Beach Resort in Bintan, you'll be 9.3 mi (15 km) from Trikora Beach and 14.3 mi (23 km) from Gunung Bintan. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Guests may use a ferry terminal shuttle for a surcharge, and free self parking is available onsite.
Overview Reviews
With a stay at Grand Lagoi Hotel by Nirwana Gardens in Bintan, you'll be by the ocean and within the region of Trikora Beach. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A ferry terminal shuttle is provided at no charge.
8.8 Excellent
Pros: Great hotel but food was quite expensive...Nice Stay...Staffs were too good...Shuttle bus service was excellent
8.8 Excellent
Pros: We were allowed to have an early check in at 10.00 AM. Check in and check out procedure were quick and efficient. Staffs were nice and friendly. Thumbs up!
Cons: Location is a bit too secluded. Not much things to do and see near hotel.
8.0 Excellent
Pros: The property was extremely clean with a very pleasant staff.
Cons: The food menu is very limited specially at the rooftop bar. The property needs shades for their tall windows else it gets too hot. The staff also is not well versed with what to do in areas around .The bathroom amenities need to be better . The channels on television are limited . There should also be more entertainment for the guests like a games room etc .
10.0 Excellent
Pros: Nice food selection and very comfortable room
Cons: Nothing
10.0 Excellent
Pros: Warm, friendly and hospitable staff and atmosphere. Good standards of service and environmental care are evident. Keep it up!
Cons: Toiletries - only one shower cap for two people. Having a hand towel would have been helpful.
8.3 Excellent
Pros: We like the quietness. The room is great. The pool is clean
Cons: The Lagoi Plaza has nothing much. The rooftop bar was disappointing.
8.3 Excellent
Pros: Amenities
Cons: Breakfast, slow wifi, everything needs to be paid
8.8 Excellent
Pros: The room is very clean (with daily housekeeping) and big enough for 2 person. There are some souvenir shops, restaurants and mini marts around the hotel (within walking distance). The Lagoi Bay beach (for swimming and Jet-ski) is also a few minutes walk from the hotel. Facilities (e.g. rooftop swimming pool and gym) are available for use at no extra charges. Staffs are very friendly and helpful. The hotel also provide very good breakfast every morning (really love it).
Cons: Not many attractions nearby the hotel, have to take taxi out to reach the other attractions.
9.3 Excellent
Pros: Was extremely comfortable. The rooms were ready when we arrived and the staff decorated my friends room for his birthday. The staff were friendly. We also made use of the shuttle bus to the sister hotel which was fantastic too.
8.3 Excellent
Pros: great swimming pool and convinient location for eating. The room is clean and comfortable.
Cons: But the Water temperature is bad,it changes dramatically. the door card is unwork all the time.
Hotel Panorama - Tanjung Pinang - Building
20
7.9 Good (489 reviews)
Overview Reviews
With a stay at Hotel Panorama in Tanjung Pinang, you'll be within a 5-minute drive of Tanjung Pinang Ferry Terminal and Snake River Temple. Featured amenities include dry cleaning/laundry services and a 24-hour front desk. A ferry terminal shuttle is provided at no charge, and free self parking is available onsite.
10.0 Excellent
Pros: The staff was really friendly and helpful. I was a Vegetarian who wanted to try the local cuisine in the free breakfast buffet, they made me a special order.
9.5 Excellent
Pros: It is very close to the Ferry Terminal, within walking distance. And the walk along the coast was very pleasant. The staff was very friendly. The hotel sent me an SMS just before I arrived to ask if I needed transport, which was such a pleasant surprise. I was also glad that there was cable TV.
Cons: Nothing really. It was a short but very pleasant stay. I would definitely consider it the next time I visit the island.
10.0 Excellent
Pros: This hotel are close to everywhere (harbour, airport, place for culinary). The hospitality and facility are excellent. There are many options for transportation
Cons: Nothing. All thing's are alright
3.3 Mediocre
Pros: Little varieties
Cons: Wifi very poor aircon very poor
7.5 Good
Pros: Close to sea side
Cons: Water heatetbnot enough hoy
6.3 Good
Cons: The room said sea view in the booking.com website, which was not there. The view was pretty dirty and a total turnoff and unexpected.
7.5 Good
Pros: Everything was fine. The staff were smiley overall, aside from one lady who seemed to hate serving room service but always seemed to be assigned the job. The breakfast was limited but tasty. It’s not too far from the ferry port. They had a driver that took you on specific day trips, the driver, Adi was a lovely man and very friendly. He was informative and was great at giving us space as well as speaking to us. Thank you Adi!
Cons: There’s no lift. Hence the room service being a bit of a pain for the lady doing the serving...
9.5 Excellent
Pros: I like the service.. I ask for them to buy cake and do some deco, they did it.. thanks to their staff..
Cons: Well air cond in 1st room not good but then they change room once i request .
8.8 Excellent
Pros: Location was great,shuttle to ferry terminal,staff was friendly n helpful,very clean room.
Cons: Not much..could do with a some juices during breakfast but no big deal.Aircon n minibar in the room need servicing or upgrading..