Would you like to save as your currency permanently or for this visit only?
The room cleaning service was done quite late, most of the days already in the afternoon.
Excellent Staff & Excellent Facilities.Overall Value for money.The resort is truly excellent. Very nice pool and beach areas. Ideal for families with children.
Food was excellent and the hotel is brand new and very nice. The only thing which should be improved is the staff of the hotel. Many of them are very young guys with very little experience in hotel working.
The hotel is brand new, great construction and design, rooms, lobby, pool and pool area. Food is great, stuff and management really trying to do their best. Hotel babysitting is available only for kids older than four. Most entertainment was in French due to the 80% French guests during our visit. Room cleaning should be improved.
Excellent arhitecture of the building, excellent quality of the construction, excellent quality of restaurants/ bars service + products Room housekeeping lousy, but in process of improving )porbably temporary understaffing..)
The beach is nice, sandy and spacious. 1-No air Conditionning in the hotel, only ventilation, we sweat all night, u can't open windowns because of mosquitos. 2- Food of poor quality, not fresh, some cups have marks on them. 3- Staff not helpful. 4- you need to pay for the safebox in the room.
You will need a car to get to the res. It is not a difficult drive but the hotel is located almost to the end of the road with a fabulous sea view.
We visited the hotel slightly off season, so the value for money was outstanding. Great location and variety of facilities. Unfortunately, we did not have time to make use of them. Good starting point for one-day trips to nearby sights if you are not in to relaxation on the beach. Food quality and variety is just sufficient, it's never a 5-star experience.
The AC is central system. They stop air conditioning system from time to time, and rooms get very hot.
We lucked out playing computer roulette and got excellent end-of-season rates for this splendid all-inclusive resort. Particularly liked the idea of a quiet pool because other resorts have only the loud music pool. The variety of food and restaurants and views is superb. The staff goes out of its way to make you feel pampered and special. Stay away from the Turkish Bath. Rates high. I got chilled waiting for my soap massage and my wife was groped during her massage. But they're not officially connected with the hotel, so that experience shouldn't reflect on Kustur Klub itself.
design of the hotel's area, its restaurants and the behavior of its staff with travelers.
nice environment, relaxing atmosphere, nice activities and facilities slow room service staff, and room cleanng each day was not thatgood to match its star ratings
Friendly staff, nice enviroment, big trees and squirrels everywhere, the food was average, special restaurants were better,all rooms are garden room.. There was a bad smell in the bathroom, they cleaned it again but the smell didn't change, that was very bad. the balcony door had to be repaired.
We were very pleasantly surprised at the excellent quality of the food. Your salad bar in particular was creative and very fresh. We were also very pleased with the responsiveness of the staff, who really did make an effort to solve any problems that came up, and they did it quickly and with little fuss. The "all you can drink" benefit does not match the family nature of the hotel. Also, the pools close very early. We did a lot of day tours and would have enjoyed a swim in the pool when we got back, but they were always closed.
View of the Aegean Sea, leaving. Terrible check-in experience, tiny rooms, dirty carpet, smokey smell in non-smoking floor, hidden incidental charges, very far from sightseeing locations, inconvenient transportation access, not five stars, poor value.
The only thing I liked at this hotel was the view. This is a terrible hotel that should never be classified as a 5 star Hotel. We're paying 200 euros for the night and the Orange juice from the breakfast buffet was not made from fresh orange, it was Tang juice. Bathroom very old and with a leaking shower. Definitely not worth the money.
The room, the view, the balcony, the food, the service. Better coffee--maybe the hotel could just cut the Nescafe and start using real coffee beans. This is a general problem for all of Turkey--so a note to all travelers who like good coffee: bring your own coffee making equipment and your own coffee.
great location,really in front of the sea. all the beach activities available in the hotel. all meals are in the pacage but just in the high season in the big hotel, buffet time is restless. hotel guests are really international but some hotel staffs not understand even the basic English.
I like the pancake corner and the view. Please see my review about the other hotel. The other hotel is excellent. This one is not. The breakfast room looks like a hospital to me. I did not like the all inclusive deal at all.
As independent travellers we need local help and information. The front desk staff under Manager Hasan Polat could not have been more courteous, patient and helpful. Spontaneous room upgrade.Excellent value. They could not offer a room when we wanted to return the following week because the hotel was fully booked
Pretty views. Nice front desk staff. Didn't know it was an all inclusive. Felt more like I was on a large cruse ship, waiting in the buffet line, than at a luxury hotel.
The postion of the hotel is fantastic and of five star standard. Staff were fantastic with the children.
The hotel far exceeded our expectations for what we paid. The hotel appeared to be very new. The room was comfortably & attractively furnished and had a balcony. We enjoyed having drinks and dinner at the 5th floor restaurant which had a spectacular view of the harbor across the street. It was very convenient to walk to shops and the ship that we were about to board for a cruise. The hotel staff was very professional and friendly. The food was very good and attractively presented. My only small quibble is that the salad seemed to have been prepared earlier and kept in the refrigerator rather than prepared immediately before the meal. But this is a minor quibble!