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The staff was very friendly. I especially like that there was no pressure for anything. Some resorts always want to sell you something. The breakfast was awesome and the staff friendly and courteous. We felt safe the entire stay. The pool and its surroundings need a bit of a facelift otherwise everything was great for the price
If you're looking for a place to relax this is it. Very quiet out of the way of traffic and crowds. Beautiful swimming pool and peaceful grounds. On site restaurant where the food is good. They have a pool bar which doesn't open til about 12 noon where they play music. We enjoyed kareoke night but not many people came. Only other activity is a tennis court. Plenty of cats roaming the grounds. The workers are very friendly, if we needed something they got it right away. Walking up and down the hill is exercise but there are cabs available. Margaritaville is in walking distance and turtle park is right across the street. I would definitely stay there again.
Excellent location, easy access to town and area attractions. Nice complimentary breakfast that keeps full until dinner. Over all a positive experience! ! Wait staff a bit slow, but pretty pleasant
It's centrally located in Ocho Rios. Basically like a downtown area. The hotel needs maintenance. Fresh paint, landscaping, and pest control
The bartender and the restaurant owner was nice Didn't get the room I paid for, we were placed in the back by near the woods, the room was filthy, no hot water, dirty linen, nasty attitude if you complained. One room flooded. Hotel should be taken off this site and every other search engine.
The location. There was no hot water. The air conditioning wasn't adequate. The beds were very small. I felt like the towels were rationed.
This was my second time there, the first time was great; My most recent stay was on 8/7/09 to 8/10/09 and on my first day there after checking in and going down to the beach, my room was burglarized! The Manager was not cooporative and did not alert the police when notified and even threathened to have me and my party arrested if we did not keep our voices down. Management did nothing to minimize our loss and due to the fact that we were there for only two days my impression was that she was happy to see us go without having to make any restitution or accomodations for our loss. It was obvious that it had to be a staff member as the room was locked when we returned from the beach and our room was tossed and locks on our luggage broken... as a returning national I was most dissapointed and offended by management's lack of concern or consideration. I will never return to this resort and advise others to stay away. The police when they were finally notified were very considerate that was the only plus.
The room was big, and the location was close to lots of activites. Some being within walkin distance or they offered a taxi free of charges. Additionally, free wi-fi and breakfast was a perk. however there was absolutely no water pressure and the hot water only lasted 3-5 minutes. taking a cold shower after being on a sandy beach was not ideal.
I lovee the privacy we had to ourselves.. Hotel employee who worked in the buffet and the rasta house keeper as well as the entire front desk was so nice. Great Wish we had access to get drinks and snacks around the clock. But that's the least.
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The view from the room Very long hill to walk up and down.
I can't believe a resort in Jamaica would only serve instant coffee. For this reason alone I most likely will not return.
Being right in the town of Ocho Rios ... Not needing to drive to get supplies. Dunns river being only 5 mins away driving. And the staff was pretty cool. Besides from the pool being a little outdated ... But who goes to the pool when you have the beautiful beaches like the one by the hotel. Also the wifi was a little spotty but who cares. You vacationing to get away ... No phones are always best.