Holiday Inn Express & Suites Odessa I-20 By IHG

The hotel is very clean, and the cleaning ladies do an awesome job. Guests have also mentioned that the property is nice and clean, and everything smelled and looked brand new.

The beds are comfortable, and guests have praised the comfy beds and pillows. One guest specifically mentioned that the bed and pillows were very comfortable.

The staff is very friendly and responsive, and they have been described as friendly, polite, and welcoming. Guests have also appreciated the helpful and attentive staff.

Some guests have expressed concerns about the parking fee, which they felt was abusive. Additionally, there were complaints about being charged for parking without prior warning.

The breakfast is described as great, and the staff is attentive to guests' needs. However, some guests have mentioned that the breakfast could have more variety and healthier options.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

If you prefer lower crowds, consider visiting in March, which is the low season for the hotel.

The hotel is conveniently located near several attractions, including the Parker House Museum, Globe of the Great Southwest, and the Ellen Noel Art Museum, making it a great choice for those interested in local culture and history.

The hotel offers various accessible features, including rooms with lowered sinks, roll-in showers, and grab rails, catering to guests with specific needs.

Guests appreciated the complimentary breakfast, which is a convenient and budget-friendly perk.

While many guests praised the cleanliness of the rooms, some mentioned issues with cleanliness, such as finding hair in the bathroom and unclean laundry facilities. It's advisable to check the room upon arrival and report any issues to the staff promptly.

Be aware that there is a parking fee, which some guests found to be on the higher side. Factor this into your budget when planning your stay.

Some guests noted that the hotel is located near a highway, which may result in traffic noise. If you're sensitive to noise, consider requesting a room away from the highway side.

Many guests appreciated the friendly and helpful staff, while a few mentioned instances of rude or unprofessional behavior. Keep in mind that experiences with staff may vary.

If you plan to use the laundry facilities, be aware that some guests reported issues with the washers and dryers. It may be helpful to check the status of these facilities before relying on them for your laundry needs.