Good to know
|Distance to city center||6.5 mi|
|Distance to airport||58.9 mi|
|"Lovely breakfast and friendly staff"||(in 8 reviews)|
|"Staff were friendly and helpful."||(in 18 reviews)|
|"beautiful surroundings and comfortable beds."||(in 7 reviews)|
|"As a consequence, we were given the room key and told that no"||(in 10 reviews)|
|"No services for customers, no staff bring you luggage to the room."||(in 8 reviews)|
|"No services for customers, no staff bring you luggage to the room."||(in 7 reviews)|
Time of year
Show reviews that mention
|beautiful room||in 23 reviews|
|beautifully restored||in 6 reviews|
|bias||in 3 reviews|
|bring you luggage to the room||in 8 reviews|
|common areas||in 10 reviews|
|dining room||in 23 reviews|
|excellent location||in 14 reviews|
|friendly staff||in 28 reviews|
|hotel restaurant||in 29 reviews|
|location beautiful||in 8 reviews|
|lovely breakfast||in 23 reviews|
|manning reception||in 3 reviews|
|mid-evening||in 3 reviews|
|nice pool||in 15 reviews|
|organic vegetables||in 6 reviews|
|restaurant food||in 27 reviews|
|restaurant was closed on monday||in 8 reviews|
|room key||in 25 reviews|
|room was very nice||in 25 reviews|
The situation and beautiful buildings. Reception staff welcoming and helpful on arrival.
Staff training not up to a hotel of this standard. In particular the dining staff were not attentive or lacked suitable training. Breakfast was totally self service despite several members of staff ‘milling around’ they seemed totally unable to help even when asked for help with defective equipment. Very poor acoustic in dining room. Tables were for two or six or more but for a party of four we had to sit round a very large table making conversation difficult. Room cleaning was superficial and not thorough. Generally for the price would expect top service and attentive staff. 3 night stay September 2019
Everything about this venue was excellent; the rooms were beautiful, food superb, but we felt that the staff was the real gem here. Would especially like to mention Pascal, who simply couldn't do enough to make our stay perfect.
I hate even mentioning a negative with regard to this venue but the lighting in the dining room could be a little more subtle. We felt all the bright lights took from the ambiance. However, the delicious food, served so superbly, made up for it.
Stayed two nights, didn't take breakfast either morning. We had two very good dinners and found the service both friendly and accommodating. The location was perfect for visiting the vineyards and touring the surrounding villages and countryside.
The room which was located in the old castle was not in keeping with what we expected to find in a castle. It was expensive and while we could have booked a cheaper room in the surrounding buildings we pushed the boat out and took the room in the main building expecting something exceptional for the price. The bathroom turned out to be modern while the bedroom was neither old nor new, bit of both. The flooring was cheap and cheerful which did nothing for the old world charm we expected,floor boards would have been better. All in all this room in the " castle" was a big disappointment in itself and more so by the price it cost.
Automatic lighting is not perfect
Lovely restaurant for Dinner. Nice location in magnificent countryside. The SPA is excellent, one of the best we’ve experienced.
Breakfast was very disappointing with no staff to assist anyone. Our room had a problem with the shower and the water temperature for the hand basin was very difficult to operate.
Located in Uchaux, Chateau De Massillan is in a rural location, within a 15-minute drive of Collegial Saint-Martin and Chateau de Suze La Rousse. Featured amenities include dry cleaning/laundry services, laundry facilities, and a safe deposit box at the front desk. Planning an event in Uchaux? This hotel has 1399 square feet (130 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
based on 340 reviews
Things to Know
- Beautiful architecture
- Stylish hotel
- Pleasant hotel grounds
- Nice building
Policies vary by room type and provider.
Reviews about Chateau De Massillan
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