Basics
Dining
Services and conveniences
Bathroom
General
Accessibility and suitability
Media and entertainment
Bedroom
Parking and transportation
Workspace
Family friendly
Laundry
Health and safety
Pool
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's health and safety measures?
The hotel has implemented daily housekeeping, contactless check-in/check-out, and enhanced cleaning, including disinfection of high-touch surfaces and use of effective cleaning chemicals against coronavirus.
Are there any accessibility features available at the hotel?
The hotel offers increased accessibility, including rooms with lowered sinks, adapted baths, and shower chairs, as well as multi-lingual staff to assist guests.
Is there free parking available at the hotel?
Yes, the hotel provides free parking for guests, ensuring convenience and ease of access during their stay.
What are the common concerns about the hotel's cleanliness?
Some guests have expressed concerns about cleanliness, including reports of dirty rooms, unclean sheets, and issues with the bathroom cleanliness.
When is the best time to visit the hotel?
The low season is in June, while the high season is in September, offering guests the opportunity to plan their visit based on their preferred season and activities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Several guests reported issues with room cleanliness, maintenance, and unexpected inconveniences such as roaches and leaks. It may be beneficial to inquire about the condition of the room and ensure that it meets your expectations before finalizing the booking.
Verify Amenities and Services
Some guests were disappointed by the absence of certain amenities, such as breakfast, and encountered maintenance issues like non-functional AC units and ice machines. It's advisable to confirm the availability and functionality of essential services and facilities before arrival.
Be Mindful of Seasonal Factors
The hotel experiences low season in June and high season in September. Planning a visit during the low season might offer more affordable rates and fewer crowds.
Explore Nearby Attractions
The hotel's proximity to various attractions, including Harry P. Leu Gardens, Orlando Science Center, and Lake Eola Park, provides opportunities for leisure and exploration outside the hotel premises.
Pet-Friendly Accommodation
The hotel allows pets, but charges may apply. If traveling with pets, it's recommended to inquire about the pet policy and associated fees in advance.
Accessibility Features Available
The hotel offers accessible features such as roll-in showers, lowered sinks, and wheelchair accessibility. Guests with specific accessibility needs may benefit from confirming the availability of these features.
Check for Noise Concerns
Some guests mentioned noise disturbances, including late-night activities and loud neighbors. Light sleepers may want to consider inquiring about the noise levels and requesting a quieter room location.
Verify Housekeeping Frequency
Several guests reported issues with room cleanliness and infrequent housekeeping. It may be helpful to confirm the housekeeping schedule and request additional cleaning if needed during the stay.
Inquire About Breakfast Options
Despite the mention of complimentary breakfast, some guests did not receive this service as expected. It's advisable to clarify the breakfast offerings and any changes in advance to avoid disappointment.
Address Maintenance Concerns Promptly
Guests encountered maintenance issues such as non-functional showers, leaking sinks, and broken amenities. Promptly reporting such issues to the staff can lead to quicker resolutions and a more comfortable stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | March |
|---|---|
High season | September |
Average price (weeknight) | $77 |
Average price (weekend night) | $75 |
Value for money | 6.0 |
|---|---|
Distance to city center | 10.4 mi |
Nearest Airport | Orlando |
Distance to airport | 11.1 mi |