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Amenities
| General | 24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Coffee shop, Cribs available, Designated smoking area, Express check out, Gift shop, Laundry facilities, No smoking, Non-smoking rooms available, Parking (surcharge), Pool (indoor), Pool (outdoor), Restaurant, Room service, Safe, Sauna, Steam room, Storage available, Wheelchair accessible | ||
| Activities | Fitness center, Game room, Golf, Playground, Tennis | ||
| Services | Babysitting/child services (surcharge), Business center, Car rental, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Spa, Wedding services | ||
| Internet | Internet (surcharge), WiFi (surcharge) | ||
| Policy | Pets not allowed | Landmarks |
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Star Ratings
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Overall Rating - Excellent
Analyzed 1,406 reviews across the web
Also good to know about the hotel:
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Mediocre 3.0
May 29 2014
Posted by Verified Hotel Guest
Swimming pool, location Parking, food prices, wait times for restaurants, quality of room The self parking garage that costs $15 to use is a 20+ minute walk from the rooms. The hotel is so large and so packed with people that the amenities were just not enjoyable to use. Having 2 young kids, trying to leave our room to go downstairs was more stressful than anything else. Restaurants had 1 hour wait times, the food prices were worse than the theme parks, and the interior of our room was so basic it looked like a 2 star room. It was very small and there wasn't even a fridge or coffee maker.Swimming pool, location Parking, food prices, wait times for restaurants, quality of room The self parking garage that costs $15 to use is a 20+ minute walk from the rooms. The hotel is so large and so packed with people that the amenities were just not enjoyable to use. Having 2 young kids, trying to leave our room to go downstairs was more stressful than anything else. Restaurants had 1 hour wait times, the food prices were worse than the theme parks, and the interior of our room was so basic it looked like a 2 star room. It was very small and there wasn't even a fridge or coffee maker. |
Excellent 10.0
May 28 2014
Posted by Verified Hotel Guest
The location and amenities were excellent. The complimentary wine tasting was charging a fee of $25.00. This confused a number of guests. The location and amenities were excellent. The complimentary wine tasting was charging a fee of $25.00. This confused a number of guests. |
Excellent 10.0
May 27 2014
Posted by Nanette
The Pool area was awesome Maybe a shuttle bus to Downtown Disney would've been nice. ,it's so close This place was huge , the staff was extremely friendly if u walked past 3 maids ,then u had to say hello 3 times. Everyone was very friendly. Also the buffet was great. A lot of choices.The Pool area was awesome Maybe a shuttle bus to Downtown Disney would've been nice. ,it's so close This place was huge , the staff was extremely friendly if u walked past 3 maids ,then u had to say hello 3 times. Everyone was very friendly. Also the buffet was great. A lot of choices. |
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Excellent 10.0
May 12 2014
Posted by John
This hotel was beautiful and in a great location . We would absolutely stay here again on our next visit to Orlando .We liked it so well , we cancelled our reservation ( FREE night )at another hotel for Sunday night and booked another for here . My wife found ' hidden Easter Eggs ' in the last suite we stayed in but other wise it was very clean. All the help were excellent but one man stood out, It was Allen on the front desk. He went out of her way to make sure we were completely happy with our stay. When we book another room here , we will make sure to ask for Allen . Thank you again for our wonderful stay . John and Donna Morahan from Clearwater, FloridaThis hotel was beautiful and in a great location . We would absolutely stay here again on our next visit to Orlando .We liked it so well , we cancelled our reservation ( FREE night )at another hotel for Sunday night and booked another for here . My wife found ' hidden Easter Eggs ' in the last suite we stayed in but other wise it was very clean. All the help were excellent but one man stood out, It was Allen on the front desk. He went out of her way to make sure we were completely happy with our stay. When we book another room here , we will make sure to ask for Allen . Thank you again for our wonderful stay . John and Donna Morahan from Clearwater, Florida |
Good 8.0
May 12 2014
Posted by Verified Hotel Guest
Lovely resort setting in close proximity to all attractions. Ancillary charges. My husband and I met at the hotel so had two vehicles (we self parked one and valet parked the other). Our total charges just to park our cars was $41.54/night in addition to the $20/night 'Resort Fee.' The ancillary charges to stay 2 nights were----; this should be disclosed at the time of booking. It didn't end up being such a good deal.Lovely resort setting in close proximity to all attractions. Ancillary charges. My husband and I met at the hotel so had two vehicles (we self parked one and valet parked the other). Our total charges just to park our cars was $41.54/night in addition to the $20/night 'Resort Fee.' The ancillary charges to stay 2 nights were----; this should be disclosed at the time of booking. It didn't end up being such a good deal. |
Okay 6.0
May 11 2014
Posted by Verified Hotel Guest
Hospitality Parking was inconvenient. Rooms not that clean (found hair on linens) Close to disneyworldHospitality Parking was inconvenient. Rooms not that clean (found hair on linens) Close to disneyworld |
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Good 8.0
May 6 2014
Posted by Verified Hotel Guest
Loved the Pool Falls Bar...the pool area was amazing but it rained during our stay so we missed out. Our room was in a great location (not great view but quiet and peaceful). The extra charges. I was told about the resort fee when I checked in but not the parking fee. They also charged for internet when it should have been included in the resort fee. Loved the Pool Falls Bar...the pool area was amazing but it rained during our stay so we missed out. Our room was in a great location (not great view but quiet and peaceful). The extra charges. I was told about the resort fee when I checked in but not the parking fee. They also charged for internet when it should have been included in the resort fee. |
Excellent 9.0
Apr 29 2014
Posted by Jonathan
Starbucks. Kiddie pool. Falls pool. Shuttle service to parks. Staff. Resort view. Resort fee. Parking fee. No refrigerator in room. Overall experience was great. Only downside was extra resort and parking fees.Starbucks. Kiddie pool. Falls pool. Shuttle service to parks. Staff. Resort view. Resort fee. Parking fee. No refrigerator in room. Overall experience was great. Only downside was extra resort and parking fees. |
Excellent 10.0
Apr 29 2014
Posted by Crystal
The staff was wonderful and accommodating. You can tell they were well versed in hospitality. Parking The staff was wonderful and accommodating. You can tell they were well versed in hospitality. Parking |
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