Close to disney
Need renovation. Place too old. Not a friendly staff
The pool area was great for the children
love love love
everything. service is great. the pool is awesome and the closeness to the park and other areas in orlando
love sheraton always
i liked the service, the room, the amenities. never disappoints and we always come back. it's out to go place to stay.
Great location! Good for shopping and close to mayor parks.
Doesn't offer as much as other hotels in the area.
The hotel room was nice, and the beds were comfortable. The pool area, and bar were nice.
Someone spilled their food in the stairway, and it was there for over 24 hours. Cleaning of the common areas doesn't seem to be a priority. Our bathroom floor was dirty.
Staff was very polite and the restaurants on property were wonderful but you have to pay for parking. This is kind of a rude thing to do. I understand that parking is at a premium for this area and the use of gates is understandable. There was another guest that got hit for the $15/day parking pass and for the use of the Disney shuttle that he did not use. Poor business practices. For our next trip to the area we will find other accommodations for that reason alone. Consider changing this policy. I will be contacting Sheraton corporate as well.
The location is excellent because of all the shops
The staffs at the front desk, and especially the bartenders at the pool and the restaurant, are wonderful. They provided service even they are try to close. The location is excellent, near several restaurants.
- The bus to Disney park doesn't have the same schedule as the park special event, Halloween party the park close at 7:00 PM, party til 12:00, no bus available at either time. - The hotel should allow the guess to exchange the game tokens for cash, since it is the hotel game room is the feature of the resort.
This Sheraton needs inprovements
Pool area and location of hotel
Staff wasn't as urgent to help like other Sheraton I've stayed in. Pool should of stayed open an hour longer, we are on vacation leaving theme park at 10 and getting back to hotel at least 10:30 or later. Kids wanted to swim. Was locked in right at 11:00 with only one way out. Had to travel between floor just for ice? That's bad. As a Resort, I only give it 2 Stars.
Driving more than 12 hours reaching hotel round 10 pm expecting to have some comfort after being tired than you can not sleep at all specialy if your room is facing main road that soo noisy plus the fridge that was not working at all In addition try to get taxi instead fleet transportation charging too too much.
Not really a resort
Located in the heart of Orlando, less than a mile from the Walt Disney World® theme parks, Disney Springs®, Premium Outlet, and Universal Studios®, the Sheraton Orlando Lake Buena Vista Resort is only minutes from world-class attractions, championship golf courses, excellent restaurants, and premium shopping. Meet at one of our two outdoor pools or at the tranquil Top of the Palms Spa for a treatment or simply to relax. Gather in one of our expansive event spaces for your next meeting. And computer workstations, located in the lobby, make it easy to stay productive while traveling. Our spacious 486 rooms, including 92 suites, ensure comfortable rest. Step out onto a private balcony or patio, and soak up the sun with city or pool views. Enjoy the flat screen TV from your Sheraton Signature Sleep Experience bed and stay connected with High Speed Internet Access.
Based on 4,153 reviews
Value for money
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