Hotel Balian Nanba Shinsaibashi - Adults Only

The hotel offers a range of amenities including an open bar 24/7, free drinks in the lobby, perfume at reception, and a food buffet.

Guests can expect great customer service, with staff being extremely friendly, supportive, and helpful. The front desk staff are attentive and accommodating, even providing translation assistance when needed.

The beds are described as excellent and the most comfortable throughout the guest's trip in Japan.

The hotel provides an array of practical amenities such as free toiletries, a spa bath, a bidet, and a private bathroom. Additionally, guests can enjoy free gifts, hot water spa, and jacuzzi amenities.

Guests can enjoy a variety of dining options including breakfast in the room, food delivery to guest accommodation, and a coffee shop. The hotel also offers grocery deliveries and free food in the lobby.

Guests appreciated the variety of free drinks and alcohol available on the first floor, making it a convenient option for pre-bedtime relaxation.

The hotel's location is highly praised for its convenience and proximity to good food, making it an ideal base for exploring the nearby attractions and enjoying local cuisine.

Guests were pleasantly surprised by the abundance of complimentary items in the lobby, including toiletries, wine, and snacks, adding value to their stay.

Some guests recommended checking the room photos before booking, as they felt that the hotel looked much better in person than in the pictures online.

The staff received numerous compliments for their friendliness, helpfulness, and quick assistance, contributing to a positive overall experience for guests.

Guests highlighted the hotel's extensive amenities, including an open bar, perfume at reception, and an entertainment system, enhancing their stay.

Some guests encountered cleanliness issues, such as dusty areas and lingering smoke smells, suggesting a need for improvement in this aspect.

Despite initial reservations, guests found the love hotel concept enjoyable, with spacious rooms, free goods in the lobby, and friendly staff creating a fun and comfortable atmosphere.

The front desk staff's willingness to overcome language barriers and provide early check-in left a positive impression on guests, demonstrating a commitment to excellent customer service.

While guests appreciated the availability of room service, some encountered issues with uncleaned rooms and clutter, indicating a need for better coordination in this area.