Pros (+) The view was magnificent!
4 stars
Mercure Ostrava Center Hotel
Ceskobratrska 18-1742, 702 00 Ostrava, Moravian-Silesian Region, Czech Republic
Ostrava, Czech Republic
See location+420 595 606 600Photos of Mercure Ostrava Center Hotel
Overview
Mercure Ostrava Center is a brand new 4-star hotel in Ostrava city center, with 139 rooms, a restaurant, bar, summer terrace, fitness area with a steam bath and excellent meeting facilities fully equipped with state-of-the-art technology. The hotel is 10 minutes from the central station and within walking distance of the cultural and commercial districts of the city as well as the famous "Stodolni" street.
Latest deals for Mercure Ostrava Center Hotel
Amenities at Mercure Ostrava Center Hotel
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Dining
- Electric kettle
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
General
- Executive lounge access
- Family rooms
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Storage available
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Shower
- Hairdryer
- Toilet
- Bathrobe
- Private bathroom
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Smartphone dock
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Pool and spa
- Sauna
- Steam room
Outdoor
- Terrace/Patio
- Grill
Laundry
- Laundry facilities
- Laundry service
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Things to do
- Bicycle rental
Fitness
- Fitness center
Reviews of Mercure Ostrava Center Hotel
8.7
Very good
1007 verified ratings
Wonderful
577
Very good
204
Good
128
Okay
29
Fair
33
Mediocre
16
Poor
20
Summary of reviews
Guests say
Guests generally enjoyed their stay, highlighting the great location, delicious breakfast, and attentive service. However, some mentioned concerns about parking and value for price.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.7 out of 10
260 reviews
9.3 out of 10
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Mercure Ostrava Center Hotel?
You can expect a superb, delicious, and well-balanced breakfast with a very good selection, including prosecco every morning. The breakfast is highly recommended by previous guests.
Are the beds at Mercure Ostrava Center Hotel comfortable?
The hotel offers very comfortable and spacious beds, and some guests have described them as the best double beds they have ever slept on.
Is parking available at Mercure Ostrava Center Hotel?
Yes, the hotel offers parking, but it can be limited and crowded at times, so it's advisable to plan accordingly.
What are the main highlights of the hotel's location?
The hotel is centrally located, with easy access to public transport and within walking distance to the city center. It is also situated next to a park, providing a lovely ambience and a safe neighborhood.
How is the customer service at Mercure Ostrava Center Hotel?
The staff at the hotel are described as very kind, friendly, and helpful, providing quick responses to any guest requests. However, some guests have mentioned minor issues with room moves and management responses.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Privilege Room
Consider upgrading to a Privilege Room for more space and a free minibar, which offers good value for a slightly higher price.
Explore Nearby Dining Options
Take advantage of the hotel's central location, with numerous dining options nearby, including Stodolni Street and a supermarket for self-catering.
Consider Room Selection Carefully
Some guests found the standard rooms to be basic but acceptable, while others recommended opting for a spacious and comfortable Privilege Room.
Take Advantage of the Location
The hotel's central location makes it convenient for accessing public transport and exploring the city, with the tram and bus stop nearby.
Check for Special Offers
Keep an eye out for special offers, as the hotel occasionally provides complimentary perks such as free parking and drinks to address inconveniences.
Enjoy the Breakfast Selection
Guests praised the hotel's breakfast for its variety and quality, making it a highlight of the stay.
Be Mindful of Room Conditions
While some guests found the rooms clean and spacious, others noted issues with cleanliness, maintenance, and amenities such as smart TVs and towels.
Consider Upgrading to a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of Nearby Attractions
The hotel's proximity to attractions such as Stodolni, New City Hall, and Masaryk Square makes it convenient for exploring the city's landmarks and entertainment options.
Be Aware of Bar Closing Times
Some guests noted that the hotel's bar closed early during weekends, so plan accordingly for evening refreshments.
Location
Ceskobratrska 18-1742, 702 00 Ostrava, Moravian-Silesian Region
What's nearby
- Stodolni374 yd
- New City Hall437 yd
- Masaryk Square0.3 mi
- Casino Ostrava0.3 mi
- Ostrava Museum0.4 mi
- Puppet Theatre of Ostrava0.4 mi
- The World of Miniatures0.5 mi
- Antonin Dvorak Theatre0.5 mi
- Bazaly Stadium0.7 mi
- Silesian Ostrava Castle0.8 mi
- Ostrava Zoo1.7 mi
- Museum of Mining2.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mercure Ostrava Center Hotel
Low season | August |
|---|---|
High season | May |
Average price (weeknight) | $136 |
Average price (weekend night) | $104 |
When to book a room at Mercure Ostrava Center Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in OstravaGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Ostrava Mosnov |
Distance to airport | 12.6 mi |
Everything you need to know for your stay in Ostrava
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