Bush Pillow Guest House

Son Road 47, Otjiwarongo, Namibia
+264 6730 3885

Cheapest
rate per night

8.2

Excellent
based on 163 reviews
Bush Pillow Guest House - Otjiwarongo, Namibia
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+264 6730 3885

Good to know

Distance to city center 0.5 mi
Location rating 9.3
Nearest Airport Windhoek Hosea Kutako Intl
Distance to airport 149.0 mi

Rooms

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Reviews

Pros

Cons

Traveler rating

33
9
4
8
0

Time of year

Traveler type

Show reviews that mention

+
adapter plug in 7 reviews
breakfast very good in 24 reviews
comfortable bed in 5 reviews
comfortable room in 7 reviews
cost wise in 3 reviews
credit card in 4 reviews
fridge and coffee making in 14 reviews
friendly staff in 12 reviews
gardener in 1 review
hot water in 16 reviews
make coffee or tea in 11 reviews
religious reasons in 3 reviews
russia in 1 review
secure parking in 10 reviews
small pool in 9 reviews
  • Good
    Aug 2019
    6.7

    Breakfast was nice, staff was friendly

    On arrival the intercom didn't work so we had to phone them to open the gate for us. First impression of room was good but after closer look we discovered that there was a big gap btw. the ceiling and wall above the bed so everything creepy could come in. In the shower the mildew and dirt was visible. I made photos to prove this! Also what we found is the en-suite bathroom don't have a extraction fan or window, so everything that "happens" in there automatically comes into the room. NOT very nice.

  • Excellent
    Jun 2019
    9.6

    Place easy to Find. Nice garden with birds. Safe parking with nice big trees.

    Parking area little-bit small to turn car, but can manage.

  • Good
    Mar 2019
    6.7

    The staff was friendly and the food was delicious. We were put into a chalet away from a tour bus of people which was very thoughtful. Really cute outdoor common areas, with lots of seating.

    The room fan is on a timer, so you wake up throughout the night to turn it back on as there is no other relief from the heat. Place just needs a little more attention to deatil; light was in room with no bulb, cords to plug light into wall need extension cords and/or wall adapters, picture in plasic wrapping on the floor.

  • Okay
    Mar 2019
    5.8

    We do not have such a nice experience with the owner of this guest house in this very unsafe neighborhood where all houses have high power electric fence to protect the guests against people who want to harm them. They stole money from my credit card and they said I was a racist because I apparently forgot to greet the gardener. From his workplace in Russia (!) He called me a thief because I had not returned the key. He deducted 450 Ndollar from my credit card. We arrived that day after a very long drive. We were very tired and wanted to rest in bed. Booking.com had already debited half the money from my credit card. I would have to pay the other half in cash. I asked if I could do that the next day because I was tired. She also said that we were with two people instead of one person and that we had to pay more. I said that tomorrow I would all find out where it had gone wrong. And that I would pay for everything. In the morning I checked everything and saw on my smartphone that I had booked a double room. I said I was going to call booking.com to see what had gone wrong. In the evening she told me that I no longer had to go to the bank because she had already debited the entire sum of money from my credit card. I did not respond because the difference was not that much. I was more interested in what had gone wrong during my booking. Apparently I only checked one person instead of two. That can happen of course. Little mistake from me. But I wanted to investigate first. The man of the house who was in Russia on business started sending me emails from Russia. He said that I did not want to pay and that I was a racist because I had not greeted the gardener. The good man was so impressed that he was completely upset. Apparently I had passed the gardener in my mind. Normally I always greet everyone. But am I a racist if I don't greet someone ??? But the best thing comes last. We had already put the suitcases in the car the last day.

    We do not have such a nice experience with the owner of this guest house in this very unsafe neighborhood where all houses have high power electric fence to protect the guests against people who want to harm them. They stole money from my credit card and they said I was a racist because I apparently forgot to greet the gardener. From his workplace in Russia (!) He called me a thief because I had not returned the key. He deducted 450 Ndollar from my credit card. We arrived that day after a very long drive. We were very tired and wanted to rest in bed. Booking.com had already debited half the money from my credit card. I would have to pay the other half in cash. I asked if I could do that the next day because I was tired. She also said that we were with two people instead of one person and that we had to pay more. I said that tomorrow I would all find out where it had gone wrong. And that I would pay for everything. In the morning I checked everything and saw on my smartphone that I had booked a double room. I said I was going to call booking.com to see what had gone wrong. In the evening she told me that I no longer had to go to the bank because she had already debited the entire sum of money from my credit card. I did not respond because the difference was not that much. I was more interested in what had gone wrong during my booking. Apparently I only checked one person instead of two. That can happen of course. Little mistake from me. But I wanted to investigate first. The man of the house who was in Russia on business started sending me emails from Russia. He said that I did not want to pay and that I was a racist because I had not greeted the gardener. The good man was so impressed that he was completely upset. Apparently I had passed the gardener in my mind. Normally I always greet everyone. But am I a racist if I don't greet someone ??? But the best thing comes last. We had already put the suitcases in the car the last day.

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About

Overview

When you stay at Bush Pillow Guest House in Otjiwarongo, you'll be in the business district, within a 5-minute drive of Otjiwarongo Municipal Building and Otjiwarongo Park. Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.2 Excellent

based on 163 reviews

10.0

Amenities

10.0

Value

6.1

Comfort

5.9

Room

Things to Know

  • Great reception
  • Accessible parking
  • Very quiet

Check in

2:00 PM

Check out

10:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Increased accessibility
Car rental
Internet
Concierge service
Meeting/Banquet facilities
Outdoor pool
No smoking
Air-conditioned
Airport Shuttle (Surcharge)
Free parking
Designated smoking area
Storage available
Terrace/Patio
Library
Business center
Laundry facilities
Laundry service
Restaurant
Cable or satellite TV
Coffee shop
Pets not allowed
Grill
Room service
Hot tub
Bar/Lounge
Safe

Photos

Bush Pillow Guest House - Otjiwarongo - Bedroom All Photos (34)
Bush Pillow Guest House - Otjiwarongo - Bathroom Bathroom (6)
Bush Pillow Guest House - Otjiwarongo - Bedroom Bedroom (5)
Bush Pillow Guest House - Otjiwarongo - Outdoors view Outdoors (3)
Bush Pillow Guest House - Otjiwarongo - Pool Pool (3)

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