The Shuttle to go to the Canadian Tire Centre is awesome. The indoor pool is great. Food is great. Customer service is excellent.
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Amenities at Brookstreet
- Indoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business center
- Cable or satellite TV
- Meeting/Banquet facilities
- Parking
Reviews of Brookstreet
8.7
Very good
1270 verified ratings
Wonderful
805
Very good
208
Good
96
Okay
68
Fair
33
Mediocre
22
Poor
38
Summary of reviews
Guests say
Guests praised the hotel's friendly and professional service, as well as the enjoyable pool facilities and generally clean rooms. Many families appreciated the atmosphere and amenities, especially for children. However, several guests were disappointed by unexpected parking fees and felt the value for price could be improved. Some reviews mentioned issues with cleanliness in specific rooms or areas, but overall, the hotel was considered clean and comfortable.AI-Generated from customer reviews
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Q&A(5)
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8.9 out of 10
582 reviews
8.6 out of 10
245 reviews
8.3 out of 10
210 reviews
9.5 out of 10
3 reviews
All reviews
Pros (+) The food in the restaurants and room service was excellent! The room was so comfortable I asked for their supplier of both beds and pillows. The location is in Kanata, a suburb of Ottawa which was where we needed to be. They have opened their doors to the locals to bring their children to play since the recent tornado. It is also in partnership with the Trent Jones Marshes golf course near by. We'...
Cons (-) My only complaint was the bag of ice they deliver to the room is too big to put in the ice bucket!
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Pros (+) Arcade pool and gym, and door staff, was excited to have dinner in lounge watching hockey game but a bit of a disappointment
Cons (-) We dont go out much so were very much looking forward to a relaxing dinner. It took over an hour to get 2 appetizers (crab dip and poa platter) while people around us arrived, ordered full mains after us, received meals and ate before we received ours. only explanation was that it was busy but doesn't explain others getting they're meals, same waitress. Also charged for 2nd pop my son never receiv...
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's standout amenities?
Brookstreet Hotel offers a range of standout amenities, including a Jacuzzi, sauna, indoor pool, valet parking, and a 24-hour business center.
How is the food quality at the hotel's eatery?
The on-site eatery at Brookstreet Hotel is an ideal option, offering a wide selection of international cuisine. However, some guests have found the food to be mediocre and not good value for the prices.
What can guests expect from the hotel's cleanliness and customer service?
Guests can expect clean facilities, spacious rooms, and attentive and professional staff at Brookstreet Hotel. However, some guests have expressed concerns about the cleanliness of the pool area vents and the hotel's adherence to Covid rules.
Is parking readily available at the hotel?
Brookstreet Hotel provides parking facilities, including valet parking and an EV charging station. However, some guests have expressed dissatisfaction with being charged for car parking and have found parking to be a challenge.
When is the best time to visit the hotel?
The high season at Brookstreet Hotel is in June, offering an excellent opportunity to enjoy the amenities, including the large gym and pool area, as well as the on-site restaurant and bar with live music. However, it's important to note that the hotel's location in Kanata is not central for the city.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
To avoid crowds and potentially lower rates, consider visiting in April, which is considered the low season.
Nearby Attractions
The hotel is conveniently located near several attractions, including the Canadian War Museum, Supreme Court of Canada, and Parliament Hill, making it a great base for exploring Ottawa.
Check Parking Fees
Some guests were surprised by the additional cost for parking, so it's advisable to inquire about parking fees before arrival.
Room Selection
If you prefer a quiet stay, consider requesting a room on a higher floor to minimize noise disturbances.
Spa and Pool Feedback
While some guests enjoyed the spa and pool facilities, others mentioned issues with cleanliness and overcrowding, so it's recommended to check recent reviews for the latest feedback.
Dining Options
The hotel offers an on-site eatery, but guests also highlighted a wide selection of international restaurants nearby, providing diverse dining options.
Consider High Season Travel
If you prefer vibrant atmospheres and warmer weather, plan your visit in June, which is considered the high season.
Shuttle Service to Nearby Locations
Take advantage of the shuttle service to The Marshes golf course and the Ironside restaurant, providing convenient access to nearby attractions.
Inquire About Room Service Availability
Some guests were disappointed by the limited room service availability, especially during weekends, so it's advisable to check the hotel's room service schedule in advance.
Location
525 Legget Drive, Ottawa, ON K2K 2W2
What's nearby
- Canadian Tire Centre3.5 mi
- Canadian War Museum10.9 mi
- Carleton University11.1 mi
- Library and Archives Canada11.4 mi
- Supreme Court of Canada11.6 mi
- Canadian Museum of History11.7 mi
- Downtown Ottawa11.7 mi
- Library Of Parliament11.9 mi
- Parliament Hill11.9 mi
- Peace Tower11.9 mi
- National War Memorial12.1 mi
- National Gallery of Canada12.1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 869522334
Essential information about Brookstreet
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | May | $194 | $185 |
Cheapest month to stay with an average 18% drop in price. | Most expensive month to stay with an average 49% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Brookstreet
Which month has the cheapest rates at Brookstreet?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Brookstreet is February, with an average nightly rate of $151. The most expensive month is May at $194 per night.
What is the cheapest day to book Brookstreet?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Brookstreet is Sunday, with an average nightly rate of $169. The most expensive day is Tuesday at $215 per night.
How far in advance should you book Brookstreet?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Brookstreet, book around 2 weeks in advance. This could save you approximately 8% compared to booking last minute.
KAYAK's top tips for your stay at Brookstreet
FAQs when booking at Brookstreet
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
11.8 mi | Ottawa | 12.2 mi |