Hotel room was nice. Very busy hotel. And unfortunately the one elevator was broken making it a very long wait to go up and down. Breakfast okay. Pool okay But small.
2 stars
Holiday Inn Express & Suites Downtown Ottawa East
Photos of Holiday Inn Express & Suites Downtown Ottawa East
Overview
We are proudly introducing the new Holiday Inn Express & Suites Downtown Ottawa East. Our beautiful hotel is at the heart of the nation's capital. Conveniently located steps from the Byward Market and many government offices, guests will appreciate our walkable proximity to everything Ottawa has to offer. Holiday Inn Express & Suites Downtown Ottawa East is also just 15 km from the Ottawa International Airport (YOW).Corporate guests will find joy working here since the hotel’s location is near the Shaw Center, which enables them to attend meetings effortlessly. They can also host their own events in the 1500-square-foot conference room and spacious boardroom.Guests can also enjoy a wide range of amenities, including a complimentary hot breakfast featuring our signature cinnamon rolls, indoor pool, Fitness Centre, guest laundry, Business Centre and complimentary high-speed Wi-Fi.Holiday Inn Express & Suites Downtown Ottawa East has everything you need to get rested, refreshed and ready for anything. Stay smart and get ready to be your best.
Latest deals for Holiday Inn Express & Suites Downtown Ottawa East
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Holiday Inn Express & Suites Downtown Ottawa East
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Private entrance
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
General
- Window
- Landmark view
- Storage available
- Seating area
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Mini-market on site
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
Bathroom
- Hairdryer
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Dining
- Grocery deliveries
- Microwave
- Snack bar
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
Bedroom
- Fold-up bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Tumble dryer
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
- Complimentary breakfast
Parking and transportation
- Parking
- Private parking
Outdoor
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Desk
Pool
- Indoor pool
- Saltwater pool
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Holiday Inn Express & Suites Downtown Ottawa East
8.0
Very good
2643 verified ratings
Wonderful
1108
Very good
681
Good
389
Okay
154
Fair
114
Mediocre
57
Poor
140
Summary of reviews
Guests say
Guests generally appreciated the cleanliness of the hotel and the spacious rooms, but many expressed concerns about the service quality and the unsafe location, particularly due to the presence of a nearby homeless shelter. Some reviews highlighted unfriendly staff and issues with room service, leading to a disappointing experience overall.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8 out of 10
1173 reviews
7.6 out of 10
73 reviews
8.3 out of 10
44 reviews
9 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Holiday Inn Express & Suites - Ottawa Downtown East?
The breakfast offers a nice variety of food, and the staff are great too. However, some guests have suggested that the breakfast area could be expanded a little for more space.
Are the beds at Holiday Inn Express & Suites - Ottawa Downtown East comfortable?
Yes, the beds are excellent for a good night's sleep, and the rooms are spacious and clean.
Is parking easily accessible at Holiday Inn Express & Suites - Ottawa Downtown East?
While the hotel offers parking, some guests have mentioned that it can be crowded and that there is a fee for parking, which was not mentioned at the time of booking.
How is the cleanliness at Holiday Inn Express & Suites - Ottawa Downtown East?
The hotel is superbly clean, and the staff ensure everything is really clean and pleasant.
What is the best time to visit Holiday Inn Express & Suites - Ottawa Downtown East?
The high season is in April, offering a great time to explore the city downtown, museums, and main attractions. However, it's important to note that the low season is in December.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Parking Alternatives
Some guests found the on-site parking to be expensive and limited. It may be worth exploring nearby public parking options to save on costs.
Be Mindful of Surrounding Area
A few guests noted the presence of a homeless population in the vicinity. While the hotel itself was praised, it's advisable to be aware of the surroundings, especially when walking at night.
Check for Elevator Availability
A broken elevator was mentioned in some reviews, causing delays. It might be helpful to inquire about the status of the elevators during your stay, especially if mobility is a concern.
Explore Nearby Attractions
The hotel's proximity to popular attractions like Notre-Dame Cathedral Basilica, the National Gallery of Canada, and Parliament Hill makes it convenient for sightseeing.
Verify Parking Inclusions
Some guests were surprised by additional parking fees not mentioned during booking. It's recommended to confirm parking details in advance to avoid any unexpected charges.
Consider Noise Levels
A few guests mentioned noise-related issues, such as sounds from the refrigerator and street noise. Light sleepers may want to pack earplugs as a precaution.
Accessibility Features
The hotel offers various accessibility features, including wheelchair-accessible rooms, lowered sinks, and grab rails in the bathrooms, catering to guests with specific needs.
Breakfast Variety
While many guests enjoyed the breakfast, some mentioned limited options and repetitive choices. Those with dietary preferences or longer stays may want to explore alternative dining options.
Communication about Deposits
Some guests encountered issues with deposit requirements and payment methods. It's advisable to clarify deposit policies and payment options before arrival to prevent any inconvenience.
Location
235 King Edward Avenue, Ottawa, ON K1N 7L8
What's nearby
- Embassy of the United States0.5 mi
- National Gallery of Canada0.5 mi
- Royal Canadian Mint0.5 mi
- Shaw Centre0.6 mi
- National War Memorial0.7 mi
- University of Ottawa0.7 mi
- Library Of Parliament0.7 mi
- Peace Tower0.8 mi
- Parliament Hill0.8 mi
- Rideau Hall0.9 mi
- Canadian Museum of History1 mi
- Downtown Ottawa1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Express & Suites Downtown Ottawa East
Low season | December |
|---|---|
High season | May |
Average price (weeknight) | $150 |
Average price (weekend night) | $175 |
When to book a room at Holiday Inn Express & Suites Downtown Ottawa East
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn Express & Suites Downtown Ottawa East
FAQs when booking at Holiday Inn Express & Suites Downtown Ottawa East
Nearby hotels and places to stay
Closest
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Value for money | 8.1 |
|---|---|
Distance to city center | 1.2 mi |
Nearest Airport | Ottawa |
Distance to airport | 7.6 mi |