Pros: The scenery where the hotel is located is very bbeautiful. Rooms are spacious and comfortable, and you can enjoy the spa. The staff is very friendly and helpful.
Cons: The hotel is a bit far from the nearest town but offers a shuttle service.
Pros: Dinner is delicious! Great privacy. Very comfortable
Pros: Friendly and polite staff. Nice view and onsen facilities. Spacious room. Very local, a lovely place to stay. They give you a milk token upon your check-in so you can exchange it for a bottle of milk ...
Cons: The parking lot was really hard to find. All signs were in Japanese, not exactly tourist friendly. I was told their restaurant was closed when I called to ask at 8 pm. Seems kind of weird to close the...
Pros: Traditional Japanese breakfast was perfect. Staff helpful, service perfect. Apartment very comfortable, clean, nice view. Tasty green tea in the apartment :) Pleasant bath in the bathhouse. Pick-up ...
Pros: Rooms are very spacious. Fantastic view of the mountains from the balcony. Breakfast was heavenly good! Onsen is a warm welcome after a long day outdoors.
Cons: Parking is confusing and a distance away from the hotel premises. Hotel lobby is not well sign-posted. We drove past the lobby without even realising it!
Pros: Very friendly staff, calm and peaceful nature, confortable rooms and beds, good and nice presented breakfast.and of course a nice Onsen ! Thank you for a friendly and nice Japanese experience !
Cons: A little, just a little far away, but with a convenient shuttle to and from the hotel so it didn't matter.
Pros: Everything was rather nice, too bad that no-one speaks English despite advertising property in English on Booking.com
Cons: It was impossible to communicate with staff on even the more basic issues, even final check was only in Japanese! So we had to pay for things we couldn't understand what they were. Also, property ...
Pros: Room is very spacious with balcony and nice mountain view. Indoor and outdoor hot bath are excellent.
Cons: The car park is on the other side of the road and no indication where to check in. Fortunately there was a local lady who came to park her car and lead us to the hotel's hot bath reception. With ...
Pros: Hearty breakfast, comfy bed, friendly and helpful staff, I couldn't ask for more.
Pros: Rooms are spacious withh great view of the mountains. On the property description they said they will take you to and from station on a shuttle bus but in fact most of the time they send a taxi for ...
Cons: Nothing i don't like but There is no choice of type of breakfast and dinner they serve so if you don't like traditional japanese style food you may have to find other option nearby.
Spelled "sato-tsukuri-bito", but said "resort". Resort Kumano Club is a resort facility designed to bring people together naturally through food, accommodation and experiences, and to help them to develop an even greater appreciation of Kumano.
Pros: the staff were very helpful and offered us extra free service of picking up and sending us downhill to Shingu JR Station.
Cons: if you don't drive, there are only 2 buses linking up the hotel and nearest rail stations.
This hot spring hotel is ideal for those who want to go sightseeing in Kumano. Guests can tour the Dorokyo Gorge in a jet boat, take a trip to different hot springs via Torokko train, and even visit the Kumano Kodo World Heritage Site, among other sightseeing activities. Guests can look forward to soaking in hot springs that relieve exhaustion and neuralgia.