Novotel Palembang - Hotel & Residence

4 stars
Jalan R Sukamto No 8A, Palembang 30127, Indonesia
Palembang, Indonesia
+62 627 11369777
8.7
Very good
based on 288 reviews
288 reviews
Sat 2/21
-
Sun 2/22
1 room, 2 guests
Deals from
$80
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room, 1 twin bed
$80
Deluxe room, bed type unknown
$81
Deluxe room, 1 king bed
$86
Pool
Pool
Other
Outdoors view
Other
Bedroom
Other
Restaurant
Restaurant
Building
Conference room
Restaurant
Bedroom
Bedroom
Other
Bedroom
Building
Conference room
Pool
Bar
Other
Lobby
Other
Bedroom
Spa
Outdoors view
Bathroom
Bedroom
Banquet hall
Bedroom
Restaurant
Outdoors view
Bedroom
Gym
Restaurant
Bar
Bedroom
Spa
Bedroom
Other
Front desk
Bedroom
Front desk
Restaurant
Photos of Novotel Palembang - Hotel & Residence
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Make yourself at home at the 4-star Novotel Palembang Hotel & Residence in the heart of the city. Explore the local designer stores then relax in the outdoor pool or let off steam at the fitness centre or the jogging track. Fully equipped meeting rooms and the Grand Ballroom provide the perfect setting for all your business events at Novotel.
8.7
Very good rating
Based on 288 verified guest reviews

Latest deals for Novotel Palembang - Hotel & Residence

Sat 2/21
-
Sun 2/22
Type of stay
Booking link
No inclusions
$80
No inclusions
$81
No inclusions
$86
No inclusions
$62
No inclusions
$62
No inclusions
$65
No inclusions
$66
No inclusions
$68
No inclusions
$68
No inclusions
$70
No inclusions
$76
No inclusions
$83
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Novotel Palembang - Hotel & Residence

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Free parking

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

General

  • Family rooms
  • Garden view
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • Tile/marble floor

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Accessible parking
  • Toilet with grab rails
  • Upper floors accessible by elevator

Bathroom

  • Yukata (Japanese bathrobe)
  • Hairdryer
  • Private bathroom
  • Shower
  • Shower cap
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Kitchen

  • Electric kettle
  • Kitchenette
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Pool and spa

  • Spa
  • Outdoor pool
  • Steam room
  • Massage
  • Sauna

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Outdoor

  • Garden
  • Terrace/Patio
  • Beach chairs
  • Grill
  • Balcony

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • 24-hour security
  • First-aid kit
  • Safe

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press

Things to do

  • Golf
  • Evening entertainment
  • Karaoke
  • Night club

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids meals
  • Playground

Bedroom

  • Extra-long beds (> 2 meters)
  • Socket near the bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Fitness

  • Fitness center
  • Tennis

Reviews of Novotel Palembang - Hotel & Residence

8.7
Very good
288 verified ratings
Wonderful
130
Very good
51
Good
52
Okay
21
Fair
16
Mediocre
3
Poor
15

Summary of reviews

Guests say
Guests appreciated the spacious rooms and strategic location of the hotel, with many noting the cleanliness and welcoming atmosphere. However, numerous reviews highlighted severe issues with service, including unprofessional staff and poor communication, leading to a frustrating experience for many. Overall, while the facilities and location received praise, the service quality was a significant concern.
AI-Generated from customer reviews
Location9 out of 10
Cleanliness1 out of 10
Service0.5 out of 10
Sort by:Most recent

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Location

Jalan R Sukamto No 8A, Palembang 30127

What's nearby

  • Jakabaring Stadium2.5 mi
  • Masjid Agung Grand Mosque2.6 mi
  • Gelora Sriwijaya Stadium5.1 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Novotel Palembang - Hotel & Residence

Low season

High season

Average price (weeknight)

Average price (weekend night)

April
May
$68
$81
Cheapest month to stay with an average 11% drop in price.
Most expensive month to stay with an average 10% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Novotel Palembang - Hotel & Residence

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Novotel Palembang - Hotel & Residence

  • If you’re after a cheap room at Novotel Palembang - Hotel & Residence, then you should consider staying during the low season. The cheapest deals can generally be found in April and August.
  • The cheapest price a room at Novotel Palembang - Hotel & Residence was booked for on KAYAK in the last 2 weeks was $66, while the most expensive was $66.
  • How long should you stay at Novotel Palembang - Hotel & Residence? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Novotel Palembang - Hotel & Residence

  • Where is Novotel Palembang - Hotel & Residence located?

    Novotel Palembang - Hotel & Residence is located at Jalan R Sukamto No 8A, 2.8 miles from the center of Palembang. Jakabaring Stadium is the closest landmark to Novotel Palembang - Hotel & Residence.

  • When is check-in time and check-out time at Novotel Palembang - Hotel & Residence?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Novotel Palembang - Hotel & Residence.

  • Does Novotel Palembang - Hotel & Residence offer free Wi-Fi?

    Yes, Novotel Palembang - Hotel & Residence offers free Wi-Fi.

  • Does Novotel Palembang - Hotel & Residence offer free parking?

    Yes, Novotel Palembang - Hotel & Residence offers free parking.

  • How far is Novotel Palembang - Hotel & Residence from the airport?

    Novotel Palembang - Hotel & Residence is 5.9 miles from Palembang Mahmud Badaruddin Ii.

  • Does Novotel Palembang - Hotel & Residence have a pool?

    Yes, Novotel Palembang - Hotel & Residence has a pool onsite.

  • How does KAYAK find such great Novotel Palembang - Hotel & Residence hotel deals?

    KAYAK scours the web for all room deals available at Novotel Palembang - Hotel & Residence in Palembang and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Novotel Palembang - Hotel & Residence and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Novotel Palembang - Hotel & Residence.

Nearby hotels and places to stay

Closest

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OYO 1035 Patal Residence
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3-star hotel
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Collection O R.Sukamto Near Palembang Trade Center Mall
5.3 Okay (8 reviews)0.42 miRoom service, Free Wi-Fi, Free parking$6+
2-star hotel
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OYO Life 2502 Syariah Triantama Kost
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Cheapest

See cheapest stays in Palembang
3-star hotel
90% cheaper
Collection O R.Sukamto Near Palembang Trade Center Mall
5.3 Okay (8 reviews)0.42 miRoom service, Free Wi-Fi, Free parking$6+
2-star hotel
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Hotel O Homestay Puspa Gemilang Syariah
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2-star hotel
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OYO 1035 Patal Residence
4.9 Okay (5 reviews)0.07 miRoom service$7+
1-star hotel
89% cheaper
Wisma Jasmine Syariah
0.47 miWi-Fi, Free toiletries$7+

Most recommended

See most recommended stays in Palembang
1-star hotel
87% cheaper
RedDoorz near Palembang Trade Center 4
10 Excellent (2 reviews)0.57 mi$8+
4-star hotel
44% cheaperThe Alts Hotel8.9 Excellent (517 reviews)1.47 miOutdoor pool, Fitness center, Restaurant$35+
4-star hotel
49% cheaperThe 1o1 Palembang Rajawali8.9 Excellent (527 reviews)1.52 miOutdoor pool, Fitness center, Restaurant$32+
2-star hotel
81% cheaper
Homestay 82 Syariah Palembang
8.8 Excellent (48 reviews)0.96 miRoom service, Free Wi-Fi, Wi-Fi available in all areas$12+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.5
2.8 mi
Palembang Mahmud Badaruddin Ii
5.9 mi

Everything you need to know for your stay in Palembang