Hotel Villa Mercedes Palenque
Photos of Hotel Villa Mercedes Palenque
Overview
Amenities at Hotel Villa Mercedes Palenque
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Bottle of water
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Toilet with grab rails
- Private entrance
Dining
- Grocery deliveries
- Packed lunches
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Coffee machine
- Dining table
General
- Family rooms
- Garden view
- Lake view
- Telephone
- Pool view
- Storage available
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Outdoor pool
- Pool towels
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Public bath
- Private bathroom
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Ironing service
- Iron and ironing board
- Pants press
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
Outdoor
- Terrace/Patio
- Garden
Health and safety
- Daily housekeeping
- Safe
Workspace
- Fax/photocopying
Things to do
- Gift shop
Fitness
- Fitness center
Reviews of Hotel Villa Mercedes Palenque
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the standout amenities of Hotel Villa Mercedes Palenque?
Hotel Villa Mercedes Palenque offers a range of standout amenities, including a spa, outdoor pool, massage services, and a fitness center. Additionally, guests can enjoy the convenience of a business center, concierge service, and tour desk.
What can guests expect from the food quality at Hotel Villa Mercedes Palenque?
Guests can expect a great dining experience at Hotel Villa Mercedes Palenque, with a restaurant, bar/lounge, coffee shop, and the option for food to be delivered to their accommodation. However, some guests have mentioned that the restaurant service could be improved.
What is the cleanliness like at Hotel Villa Mercedes Palenque?
Hotel Villa Mercedes Palenque is known for its clean and spacious rooms, well-maintained public areas, and timely communication. However, some guests have mentioned issues with the cleanliness of the restaurant and breakfast room, suggesting that improvements could be made in this area.
When is the best time to visit Hotel Villa Mercedes Palenque?
The high season at Hotel Villa Mercedes Palenque is in September, while the low season is in June. Visitors can plan their stay accordingly to make the most of their experience.
Is parking available at Hotel Villa Mercedes Palenque?
Yes, Hotel Villa Mercedes Palenque offers free parking and long-term parking for a surcharge, providing guests with convenient and secure parking options during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the garden, lake, or pool comes highly recommended.
Consider Visiting in Low Season
To avoid crowds and high prices, consider visiting in June, which is considered the low season. This could provide a more peaceful and cost-effective experience.
Explore Nearby Attractions
The hotel is conveniently located near attractions such as Aluxes Eco Park, Palenque, and the Pre-Hispanic City and National Park of Palenque. Take advantage of the hotel's proximity to these attractions for an enriching experience.
Be Mindful of Restaurant Service
While some guests praised the restaurant, others found the service and food quality lacking. Consider exploring dining options outside the hotel for a varied culinary experience.
Check Room Amenities
Some guests experienced issues with the availability of hot water and poor Wi-Fi in the rooms. It may be beneficial to confirm these amenities before booking.
Stay Vigilant with Valuables
A few guests reported incidents of theft during their stay. It's advisable to take precautions with valuables and consider using the hotel's safety deposit box if necessary.
Consider Transportation Options
The hotel offers shuttle services for an additional charge. Guests may find it convenient to utilize these services for exploring the nearby attractions or getting to and from the airport.
Inquire About Special Dietary Requirements
Guests with specific dietary requirements, such as vegan or gluten-free options, may need to communicate their needs in advance to ensure a satisfying dining experience.
Enjoy the Spa and Wellness Center
Take advantage of the hotel's spa and wellness center for a relaxing and rejuvenating experience amidst the natural surroundings.
Plan for Leisure Time
The hotel features a fitness center, outdoor pool, and massage services. Guests can plan for leisure activities within the hotel premises for a well-rounded stay.
Location
What's nearby
- Aluxes Eco Park0.3 mi
- Palenque2.2 mi
- Pre-Hispanic City and National Park of Palenque2.3 mi
- Rock Paintings of Sierra de San Francisco2.5 mi
- Misol-Ha Waterfalls3.6 mi
- Cascada de Roberto Barrios13 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Villa Mercedes Palenque
Low season | February |
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High season | March |
Average price (weeknight) | $80 |
When to book a room at Hotel Villa Mercedes Palenque
KAYAK's top tips for your stay at Hotel Villa Mercedes Palenque
FAQs when booking at Hotel Villa Mercedes Palenque
Nearby hotels and places to stay
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See most recommended stays in PalenqueGood to know
Value for money | 8.7 |
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Distance to city center | 2.3 mi |