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Very rich breakfast, big rooms with nice view. I forgot the notebook recharger in the room and they delivered to my home in proper time
It is a new hotel. It is clean. It is close to Designer Outlet so it is a great hotel for shopping. At 10-15 minutes by car you may find Nieusiedl Lake and National Park. At 30 minutes by car you may reach Wien. In the Tower room TV is positioned on the left of the bed, it is a little hard to watch TV from the bed. Our room was not cleaned every day. During our 4 days staying room was cleaned twice. Our reservation was not kept. They gave us anyway an upgraded room and next day offered a room as requested. Somehow in our last night water started to drop from the ceiling... it slowed down after a while to one drop per minute... like a chinese drop. Anyway it was very late and we had to go in the morning...
I was not impressed by anything even though the hotel looks nice but only because is new. Untrained hotel staff - very impolite ; a persistent unbearable smell in the room that is unacceptable as they see themselves a high quality hotel which is not even by far true( I think that there is a huge problem with the drain system); very poor cleanness of the room( no attention to detail); poor breakfast. Overall the accommodation does not fulfill the expectations nor the requirements of a hotel that charges you such a high price.
Rooms without carpet, fantastic. Staff which was friendly and really tried to help when we had some special requests.
It was nice, room was fine, clean. Parking was empty but blocked because of a rally event nex day. We were not able to extend our stay (even if we are regular clients) for another day because all hotel was fully booked for this event. We moved to Wien.
Pannonia room was nice. Having the bathtub with the view was great. Designer Outlet is nearby. Nieusiedl lake is 10 minutes away by car. Price is a litle high for location and services.
it was nice as usual... nothing bad, just a notice to the restaurant... maybe they can put in their menu some courses that are not so "sophisticated" for people that need to eat something simpler...
Only fault was that there wasn't a waste bin for toiletry articles in the bathroom or toilet
Everything was very good. The restaurant is very delicious, quite innovative but really delicious. Staff was very helpful. Room wide and full of light.
Breakfast was excellent and served on white tablecloths. Also liked the complimentary coffee machine with coffee cream and free drinks in the frig. Also appreciated the free wi-fi , new T.V. and free DVDs. The hallways in this new 4 star hotel are very narrow leading to the rooms and were scuffed and dirty. In this respect it was disappointing and felt like a C class hotel. Rooms are small but functional. There was some lint or hair on the sheets and the electric towel bar in the bathroom was not dusted for some time. The electric towel was not operational and told it was too early to activate the heat...we were there September 24th. Also, this hotel should not be rated as a Vienna airport hotel...it is too far.
i mostly liked its location, the service in the restaurant and i was very well surprised by the number of facilities proposed by this hotel
spa garage (it is small for my car
The way that hotel it is design, the kindness of the personnel The comfort was poor due to the fact that despite the low temperature outside, the heat was turned off during the night instead to let the heat on and everyone to adjust upon the preferences. During the night it was pretty cold in the room. Secondly, at the dinner included in room rate was missing soft drinks, even water and wine
it was good value for money (breakfast and dinner included) as well as convenient location
Proximity to the lake, quiet environment, and helpful staff. Would be nice if the hotel offers options besides half board. While teh hotel restaurant serves good food, there are also nice restaurants on and around the lake.
nice and helpful staff, good kitchen and service in the restaurant, quiet location near Neusiedler lake, possibility to rent bicycles
very good service excellent breakfast
A friendly and pleasant atmosphere.
dinner was also included in to the price, nice location
Nice place to stay, roomy, quiet, free parking and free internet. The hallways and restaurant were smoky, but our room was not. The mixed salad (gemischter salat) and goulash were fabulous at the restaurant. Gas prices were quite cheap in town as well, though the hotel probably has little to do with that:) The smell of smoke/smokers was prominent in all public areas, but that seems typical for this part of Austria. The room did not smell of smoke, though. That was important to us.
The hotel was clean, on nice and quiet place.Tasty breakfest. It took 30minutes to Wiena city center, cost half or less then hotel in city + free parking on top!
Very friendly hotel WiFi signal was not working in my room
The restaurant is very good. The facility of the hotel is out of date and WIFI does not work in room or publice area at all.
It is not far from Vienna airport and offer good value for money. I choose it partly because of free wi-fi connection and internet been quite slow and access didn't been in rooms.
the hotel is easy toi reach, has a big parking space,big comfortable rooms,and a good breakfast. the wi fi internet did not work
We were looking for a romatic hotel for our anniversary that could also be used as a launch-pad for some cycling trips in the Lake Neusiedl wine region. The staff was welcoming, friendly and helpful. The hotel itself is a converted 1930s public administration/government building that has been well renovated to preserve some of the classic details (stairwell, tiles, iron work) with added modern comforts. The room was well designed, creative and stylish. Restaurant across the street (also owned by the hotel owner) a nice mix between typical Austrian-countryside cuisine, modern touches and creativity. They also own the pizzeria nextdoor. Right down the road is Lake Neusiedl and bikes trails around the lake and out into the wine region. With so much going for the hotel itself, we were surprised that the breakfast was not included in the price and that it was was so basic (rolls, cheese, soft boiled egg...). Not worth the 10 Euros each we paid, especially with Mole West, an excellent breakfast spot right on the lake, 2km away. Skip the breakfast and head to Mole West.