Jen Manila By Shangri-La

Guests can enjoy a great breakfast spread with different options and a wide variety of local and international options. The hotel also offers practical and affordable food menu and a good selection of local and international options at the restaurant.

The staff are incredibly helpful and friendly, providing excellent customer service. They are accommodating, attentive, and go the extra mile to assist guests with their needs. The hotel also offers top-notch services and a pleasant, helpful, and respectful staff.

The hotel provides free Wi-Fi, 24-hour room service, laundry facilities, a fitness center, and a child pool. Additionally, guests can make use of the practical and affordable food menu and the free car service to a nearby location.

The rooms are clean, comfortable, and well-appointed, with luxurious beds and a very comfortable bed. Guests can also enjoy the marvelous executive suite and the beautiful view of Manila Bay from the rooms.

Some guests have mentioned concerns about the old style of the rooms, the dark and old hallway, and the need for repainting and better lighting in certain areas. Additionally, there have been comments about the need for more ala carte choices in the restaurant and the outdated TV channels.

Several guests mentioned the beautiful views of Manila Bay, so consider requesting a room with a bay view for a memorable experience.

Guests praised the Club Lounge for its excellent view, accommodating staff, and good food, making it a worthwhile experience.

Guests highlighted the executive suite as a great place to stay, praising the professional, helpful, and kind staff.

The hotel's proximity to tourist spots, restaurants, and shops makes it convenient for guests to explore the area.

Some guests noted confusion due to ongoing construction near the lift, so it's advisable to look out for clear instructions to avoid any inconvenience.

Guests appreciated room upgrades and attentive staff, so it may be worth inquiring about potential upgrades for a more memorable stay.

The hotel's breakfast buffet received positive feedback for its wide variety of local and international options, making it a highlight of the stay.

Guests appreciated the practical and affordable food menu as well as the complimentary car service to Mall of Asia, which can enhance the overall experience.

The hotel's central location was praised for its accessibility and nice view of the Manila Bay sunset, making it a convenient choice for travelers.

Some guests mentioned issues with the room's carpet and bathroom, so it's advisable to check for any maintenance concerns before booking.