Cons (-) Towels were worn out and felt damp. Room felt damp too.
4 stars
Jen Manila By Shangri-La
Provider
Provider for Jen Manila By Shangri-La
Provider for Jen Manila By Shangri-La
Provider for Jen Manila By Shangri-La
Photos of Jen Manila By Shangri-La
Overview
Under 20 minutes' walk from Vito Cruz LRT Station, JEN Manila by Shangri-La provides guests with an ideal base when visiting Pasay City. It also features free Wi-Fi, a swimming pool and 24-hour room service.
The hotel offers an around the clock reception, plus a ballroom and an executive floor. There is also free private parking on site for those travelling with a car.
This hotel offers rooms with an en suite bathroom, air conditioning and a TV. They each feature a refrigerator, slippers and an in-room safe.
Guests of JEN Manila by Shangri-La can enjoy a drink at Lobby Lounge, before savoring a meal at Kitsho. Each evening, guests are invited to enjoy a drink in the comfortable lounge bar.
Tourist attractions near JEN Manila by Shangri-La include Cultural Center of the Philippines, De La Salle University and Philippine International Convention Center. De La Salle - College of Saint Benilde and Gil Puyat LRT Station can easily be reached on foot.
Latest deals for Jen Manila By Shangri-La
Amenities at Jen Manila By Shangri-La
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee shop
- Free parking
- Cable or satellite TV
- Airport shuttle
- Meeting/Banquet facilities
Services and conveniences
- ATM on-site
- Express check-out
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Designated smoking area
Dining
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee shop
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
Parking and transportation
- Airport shuttle
- Free parking
Media and entertainment
- Cable or satellite TV
Bathroom
- Hairdryer
Laundry
- Laundry service
General
- Storage available
Health and safety
- Safe
Fitness
- Fitness center
Pool
- Pool
Reviews of Jen Manila By Shangri-La
8.3
Very good
1380 verified ratings
Wonderful
630
Very good
275
Good
270
Okay
83
Fair
66
Mediocre
23
Poor
33
Summary of reviews
Guests say
Guests appreciated the great location and friendly service at the hotel, highlighting the wonderful breakfast and excellent customer service. However, many reviews pointed out issues with cleanliness and maintenance, suggesting that some areas of the hotel need attention. Overall, while there are positives, improvements in cleanliness and facilities are necessary for a better experience.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.3 out of 10
905 reviews
8.5 out of 10
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8.5 out of 10
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6.5 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's food offerings?
Guests can enjoy a great breakfast spread with different options and a wide variety of local and international options. The hotel also offers practical and affordable food menu and a good selection of local and international options at the restaurant.
What can guests expect from the hotel's staff and service?
The staff are incredibly helpful and friendly, providing excellent customer service. They are accommodating, attentive, and go the extra mile to assist guests with their needs. The hotel also offers top-notch services and a pleasant, helpful, and respectful staff.
What practical amenities does the hotel offer?
The hotel provides free Wi-Fi, 24-hour room service, laundry facilities, a fitness center, and a child pool. Additionally, guests can make use of the practical and affordable food menu and the free car service to a nearby location.
What are the unique features of the hotel's rooms?
The rooms are clean, comfortable, and well-appointed, with luxurious beds and a very comfortable bed. Guests can also enjoy the marvelous executive suite and the beautiful view of Manila Bay from the rooms.
What are the common concerns about the hotel's facilities?
Some guests have mentioned concerns about the old style of the rooms, the dark and old hallway, and the need for repainting and better lighting in certain areas. Additionally, there have been comments about the need for more ala carte choices in the restaurant and the outdated TV channels.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned the beautiful views of Manila Bay, so consider requesting a room with a bay view for a memorable experience.
Take Advantage of the Club Lounge
Guests praised the Club Lounge for its excellent view, accommodating staff, and good food, making it a worthwhile experience.
Consider the Executive Floor
Guests highlighted the executive suite as a great place to stay, praising the professional, helpful, and kind staff.
Explore Nearby Tourist Spots
The hotel's proximity to tourist spots, restaurants, and shops makes it convenient for guests to explore the area.
Be Mindful of Construction
Some guests noted confusion due to ongoing construction near the lift, so it's advisable to look out for clear instructions to avoid any inconvenience.
Check for Room Upgrades
Guests appreciated room upgrades and attentive staff, so it may be worth inquiring about potential upgrades for a more memorable stay.
Enjoy the Breakfast Spread
The hotel's breakfast buffet received positive feedback for its wide variety of local and international options, making it a highlight of the stay.
Take Advantage of the Free Car Service
Guests appreciated the practical and affordable food menu as well as the complimentary car service to Mall of Asia, which can enhance the overall experience.
Consider the Hotel's Central Location
The hotel's central location was praised for its accessibility and nice view of the Manila Bay sunset, making it a convenient choice for travelers.
Be Mindful of Room Maintenance
Some guests mentioned issues with the room's carpet and bathroom, so it's advisable to check for any maintenance concerns before booking.
Location
3001 Roxas Boulevard, Pasay 1305
What's nearby
- Crocodile Park Manila0.3 mi
- Philippine International Convention Center0.5 mi
- Coconut Palace0.5 mi
- World Trade Center Manila0.5 mi
- Manila Film Center0.6 mi
- GSIS Museum of Art0.8 mi
- Department of Foreign Affairs0.9 mi
- Cuneta Astrodome1 mi
- Embassy of Japan1.3 mi
- EDSA LRT Station1.6 mi
- Rizal Park1.8 mi
- SMX Convention Center1.8 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Jen Manila By Shangri-La
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Jen Manila By Shangri-La
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See most recommended stays in PasayGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.6 | 0.9 mi | Manila Ninoy Aquino Intl | 3.9 mi |
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