Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.0 "Terrific location."9.7 "97%
liked the proximity to shopping ." 7.6 "76%appreciated the closeness to the beach ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." 8.2 "Easily accessible by car , said 82%." 10.0 "100%liked the proximity to sightseeing ." -
8.1 "Great service."9.1 "91% found the
staff to be very friendly ." 7.2 "72% said thereception staff was great ." 7.3 "73% thought theservice was very professional ." 9.3 "93% werehappy with the shuttle service ." 7.3 "Management was excellent , said 73%." -
6.4 "Internet is average."5.5 "55% thought the
wifi quality was ok ." -
6.2 "Average cleanliness."6.2 "Only 62% said
rooms were clean enough ." 6.7 "Cleanliness of the bathroom was average , said 67%." -
6.2 "Average comfort."5.2 "For only 52%, the
noise level was all right ." -
6.2 "Food is average."
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6.1 "Breakfast is mediocre."
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5.8 "Rooms are ok."6.2 "Only 62% said
rooms were clean enough ." 5.7 "57% said theview was so-so ." 6.7 "Cleanliness of the bathroom was average , said 67%." 5.3 "Only 53% found thebalcony ok ." -
5.3 "Average amenities."5.0 "50% thought the
building was acceptable ." 6.7 "67% considered thelobby entrance to be so-so ." -
4.8 "Vibe wasn't good."0.9 "91%
criticized the unstylish hotel ."
Overall Rating
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8.9 "Location is great."
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8.2 "Great service."9.2 "92% found the
staff to be very friendly ." 7.5 "75% said thereception staff was great ." 7.1 "71% thought theservice was very professional ." -
6.5 "Breakfast is mediocre."
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6.5 "Food is average."
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6.0 "Average comfort."
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5.9 "Average cleanliness."5.9 "Only 59% said
rooms were clean enough ." -
5.5 "Average amenities."5.3 "53% thought the
building was acceptable ." -
5.4 "Rooms are ok."5.9 "Only 59% said
rooms were clean enough ." -
4.9 "Vibe wasn't good."1.2 "88%
criticized the unstylish hotel ."
Overall Rating
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9.1 "Terrific location."9.5 "95%
liked the proximity to shopping ." -
7.9 "Good service."8.8 "88% found the
staff to be very friendly ." 7.4 "74% said thereception staff was great ." -
6.2 "Average comfort."5.1 "For only 51%, the
noise level was all right ." -
6.0 "Breakfast is mediocre."
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5.8 "Rooms are ok."6.1 "Only 61% said
rooms were clean enough ." -
4.8 "Vibe wasn't good."1.2 "88%
criticized the unstylish hotel ."
Overall Rating
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8.8 "Location is great."
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7.5 "Good pool."
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7.5 "Good service."
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5.6 "Average comfort."
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5.5 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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3.0review from
This hotel, I am sorry to say is nothing like the Photos. The level of cleanliness was unbeleivably bad. The staff on the front desk were unable to answer basic questions about anything and quite honestly the staff in general for a country of such friendly people were very abnormal. The Hotel is close to the good shops and indoor airconditioned Mall
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4.7review from
The breakfast and the choice was good I didn't like the over head charges what hotel is been charged me for that was an helmet which cretinally broken from before and then again charged me 250 bhat for that
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7.3review from
the view was very nice i really like food was not suitable for muslim
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7.3review from
Staff is very friendly. Open spaces everywhere that give big impression. Excellent swimmingpool. Rooms very clean and big bathroom of hih quality material. Nothing bad to say about this hotel except that it is not right on the beach. But that is a choice you make when booking.
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7.3review from
the rooms, especially the luxury rooms and the poolside rooms. The fantastic location just outside the noise but within the action of Patong. It's really a hotel for the single, business, family tourist who does not want to give in on quality but wants to be in the center of the town. the breakfast still needs to be improved a little although it did improve already in the course of my stay.Maybe that personal touch can be given to all tourists and not only to the ones that do give a welcomed remark on the service? But this is really Thailand where everything is solved with a smile.maybe there can be some animation and more emphasis on the restaurant as indeed it's quality food...
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4.0review from
not a lot staff need to understand englishmore and not just guess at what you are saying and better cleaners wife cleaned room after cleaners had been in moved to another hotel now
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6.4review from
hotel staff very kind and the office boy helpfull nothing
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6.0review from
Staff was extremely attentive, polite and helpful. Breakfast was rather poor and lacked variations,
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6.4review from
the room was excellent and the design of the hotel was very nice.It is builted in a quiet place 10 minutes walk to get to the center of patong....5 minutes to go to the big shopping mall.The pool is excellent the area around the hotel is very dirty,but the hotel is superclean.some people from the stuff never smile and they look like they don't want you to be there,but not all of them.there was a specific (short and thin)girl at the reception desk,that never smiles.she is so snob that she makes you be afraid to handle her the key room.(she was in the morning shift).the hotel promises a spa but there wasn't any.the breakfast buffet was poor....no bacon!!!no croissant...no cheese....only toast bread.sausage,ham,2 tailand dishes,2 kind of fruit 3 kind of salad,orange juice,coffee,tea,milk and omelets....thats all! quantity is poor,but quality is good!
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5.6review from
New hotel, the corridor wide The breakfast have to improve
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7.3review from
the view was very nice i really like food was not suitable for muslim
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7.3review from
Staff is very friendly. Open spaces everywhere that give big impression. Excellent swimmingpool. Rooms very clean and big bathroom of hih quality material. Nothing bad to say about this hotel except that it is not right on the beach. But that is a choice you make when booking.
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7.3review from
the rooms, especially the luxury rooms and the poolside rooms. The fantastic location just outside the noise but within the action of Patong. It's really a hotel for the single, business, family tourist who does not want to give in on quality but wants to be in the center of the town. the breakfast still needs to be improved a little although it did improve already in the course of my stay.Maybe that personal touch can be given to all tourists and not only to the ones that do give a welcomed remark on the service? But this is really Thailand where everything is solved with a smile.maybe there can be some animation and more emphasis on the restaurant as indeed it's quality food...
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3.0review from
This hotel, I am sorry to say is nothing like the Photos. The level of cleanliness was unbeleivably bad. The staff on the front desk were unable to answer basic questions about anything and quite honestly the staff in general for a country of such friendly people were very abnormal. The Hotel is close to the good shops and indoor airconditioned Mall
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4.7review from
The breakfast and the choice was good I didn't like the over head charges what hotel is been charged me for that was an helmet which cretinally broken from before and then again charged me 250 bhat for that
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4.0review from
not a lot staff need to understand englishmore and not just guess at what you are saying and better cleaners wife cleaned room after cleaners had been in moved to another hotel now
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6.4review from
hotel staff very kind and the office boy helpfull nothing
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6.0review from
Staff was extremely attentive, polite and helpful. Breakfast was rather poor and lacked variations,
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6.4review from
the room was excellent and the design of the hotel was very nice.It is builted in a quiet place 10 minutes walk to get to the center of patong....5 minutes to go to the big shopping mall.The pool is excellent the area around the hotel is very dirty,but the hotel is superclean.some people from the stuff never smile and they look like they don't want you to be there,but not all of them.there was a specific (short and thin)girl at the reception desk,that never smiles.she is so snob that she makes you be afraid to handle her the key room.(she was in the morning shift).the hotel promises a spa but there wasn't any.the breakfast buffet was poor....no bacon!!!no croissant...no cheese....only toast bread.sausage,ham,2 tailand dishes,2 kind of fruit 3 kind of salad,orange juice,coffee,tea,milk and omelets....thats all! quantity is poor,but quality is good!
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5.6review from
New hotel, the corridor wide The breakfast have to improve
