Guest reviews
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Solo
Overall Rating
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9.3 "Terrific location."9.5 "95%
appreciated the closeness to the beach ." 8.8 "88%liked the proximity to shopping ." -
9.0 "Excellent pool."
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7.5 "Good breakfast."
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7.3 "High comfort."9.6 "96% thought
rooms were spacious ." 9.0 "90% liked thebig bathroom ." -
7.1 "Nice rooms."9.6 "96% thought
rooms were spacious ." 10.0 "100% thought theview was good ." 9.0 "90% liked thebig bathroom ." 7.1 "71%enjoyed the balcony ." -
5.5 "Service is ok."5.3 "Only 53% found the
staff to be friendly enough ." -
0.7 "Disappointing internet connection."0.4 "96% said the
wifi quality was bad ."
Overall Rating
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9.3 "Terrific location."9.5 "95%
appreciated the closeness to the beach ." 9.0 "90%liked the proximity to shopping ." -
8.8 "Pool is good."
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8.1 "Very nice wellness & sports facilities."
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7.8 "Good breakfast."
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7.6 "High comfort."9.6 "96% thought
rooms were spacious ." -
6.0 "Service is ok."5.8 "Only 58% found the
staff to be friendly enough ." -
0.8 "Disappointing internet connection."0.3 "97% said the
wifi quality was bad ."
Overall Rating
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9.2 "Excellent pool."
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9.2 "Terrific location."9.6 "96%
appreciated the closeness to the beach ." -
8.7 "Beach is lovely."
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7.3 "High value."
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7.2 "High comfort."9.3 "93% thought
rooms were spacious ." -
6.3 "Vibe was decent."
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5.2 "Service is ok."
Overall Rating
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9.4 "Terrific location."
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9.2 "Excellent pool."
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7.4 "Good breakfast."
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7.3 "High comfort."9.6 "96% thought
rooms were spacious ." -
7.1 "Nice rooms."9.6 "96% thought
rooms were spacious ." -
6.5 "Average cleanliness."6.6 "Only 66% said
rooms were clean enough ." -
5.4 "Service is ok."5.1 "Only 51% found the
staff to be friendly enough ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.0review from
Nice pool
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7.3review from
Great rooms as well as a swimming pool, also I liked sauna. Close to the beach. Far from noisy places. the only thing I did not like about this hotel was quet expensive Internet. At the same time you can easily find a hotel with free wi-fi in Phuket.
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3.3review from
Room: Nice rooms at poolside, even if not all the installations (water, electricity) are working. Location: Situated a bit far-off in Patong. Service / staff: At check-in, which at our stay was purely technical without a hint of a smile, guests are asked to sign a "declaration of liability" regarding fines for a set of rules (pool use, smoking in public areas etc). After pick-up visit by a Thai colleague, we were on our way to dinner and stopped by a guard informing us that female visitors had to be registered with the reception. At check out, staff informed us as follows "we check if you ve taken any souvenirs from the room with you". As everything was in place, they tried to charge us for "overly used bedsheets".
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5.7review from
staff willingness to assist with traveller's needs, such as tour, and the courtesy massage and fruits are much welcomed. No face towels for 2 days for the 2 rooms booked during our 3 nights stay due to overwhelming busy holiday season. This is unacceptable as it is the basic of hotel service to provide adequate clean towels. Staff were inflexible and would not cater for breakfast packs when asked on the day even there was ample time to do so. They knew the day before when we settled our accounts that we have arranged to leave before 630am the next day.
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7.3review from
Fabulous hotel. Staff were wonderfully helpful and always cheerful. We stayed in the pool access room and it was worth the extra money. Room service and restaurant prices were reasonable. Great location in Patong but away from the crowds - easy enough to walk into Patong or get a cheap tuk tuk or taxi ride into town. Fantastic pool. Pool was beautiful but could do with a better clean as there was some mould on the steps from our balcony into the pool.
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5.0review from
I am grateful we were granted a 2 hours late check out Upon checking out we were requested to wait until the room was "checked" to make sure nothing was missing. That was quite offensive in a 4 star Hotel
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7.2review from
the staff were very polite and helpful, the facilities were superb, large room with a very nice sitting area. the beds were really hard, i had to sleep in the seating area. the distance to the bangla rd. you have to take a taxi or a motorcycle.
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8.0review from
all staffs are so kind and very nice to guest.especially bell boy. nothing to comment
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5.2review from
The room and the pool No shave kit no hair dryer no toothcleaning kit no cd reader , air condition system no easy to use
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7.3review from
Great rooms as well as a swimming pool, also I liked sauna. Close to the beach. Far from noisy places. the only thing I did not like about this hotel was quet expensive Internet. At the same time you can easily find a hotel with free wi-fi in Phuket.
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7.3review from
Fabulous hotel. Staff were wonderfully helpful and always cheerful. We stayed in the pool access room and it was worth the extra money. Room service and restaurant prices were reasonable. Great location in Patong but away from the crowds - easy enough to walk into Patong or get a cheap tuk tuk or taxi ride into town. Fantastic pool. Pool was beautiful but could do with a better clean as there was some mould on the steps from our balcony into the pool.
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7.2review from
the staff were very polite and helpful, the facilities were superb, large room with a very nice sitting area. the beds were really hard, i had to sleep in the seating area. the distance to the bangla rd. you have to take a taxi or a motorcycle.
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5.0review from
Nice pool
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3.3review from
Room: Nice rooms at poolside, even if not all the installations (water, electricity) are working. Location: Situated a bit far-off in Patong. Service / staff: At check-in, which at our stay was purely technical without a hint of a smile, guests are asked to sign a "declaration of liability" regarding fines for a set of rules (pool use, smoking in public areas etc). After pick-up visit by a Thai colleague, we were on our way to dinner and stopped by a guard informing us that female visitors had to be registered with the reception. At check out, staff informed us as follows "we check if you ve taken any souvenirs from the room with you". As everything was in place, they tried to charge us for "overly used bedsheets".
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5.7review from
staff willingness to assist with traveller's needs, such as tour, and the courtesy massage and fruits are much welcomed. No face towels for 2 days for the 2 rooms booked during our 3 nights stay due to overwhelming busy holiday season. This is unacceptable as it is the basic of hotel service to provide adequate clean towels. Staff were inflexible and would not cater for breakfast packs when asked on the day even there was ample time to do so. They knew the day before when we settled our accounts that we have arranged to leave before 630am the next day.
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5.0review from
I am grateful we were granted a 2 hours late check out Upon checking out we were requested to wait until the room was "checked" to make sure nothing was missing. That was quite offensive in a 4 star Hotel
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5.2review from
The room and the pool No shave kit no hair dryer no toothcleaning kit no cd reader , air condition system no easy to use
