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very clean,good food,excellent animacion,good size of pool....-that was a super holiday in this hotel for our family! It is simply impossible in the first trace to find the hotel! Map give no informacion how to drive in.We spend 2 hours searching!!!
I would struggle to say anything positive. Staff unhelpful, not even approaching you at the desk just sitting there and mumbling. Outdoor pool advertised, asked staff what time it opened, told 9am, go to pool to find no water in it. Told about restaurants and grill bar being open until midnight, go for something to eat at 2130 to be told restaurant not open until May, this is April. The only other restaurant in the hotel closed at 2000 hours. Told to walk to golf hotel for dinner, closed at 2200 hours and staff most unhelpful as if I was a burden. Tried to use the gym, told opened at 9am. Brekfast finishes at 10 am, if this is a sports & leisure, complex why open the gym that late, people like to use gymnasiums then eat, this timing issue prevented that happening. V poor experience.
When we arrived, we were pleasantly suprised by gifts from management. There are quite many sport activities in the hotel. Animation program is good. Staff was polite, but cold and without single smile.
Good hotel for that price If I wouldn't have navigacion I wouldn't find it.
The rooms were clean and good for a family stay. I would recommend this place to others The staff where unfriendly, asking them for some information was close to impossible and breakfast needs to be upgraded.
We were to pay 574 according to booking but we got the bill which was 150 euos over the bill. We feel mislead. Your form should ask for age of child upon arrrival and calculate according to that so customer know what they expect to pay and can decide accordingly as it was very inconvenient for customer There was communication problem.We missed flight & phoned we could not make it.But if they can change our booking we will take flight following day they said it is alright. But they added no show later to the bill laterThey told us that your family cancelled to visit while they said they were on their way to visit us.Internet not working told will not have to pay but were charged bill
It's a fantastic hotel , really amazing, clean and worth for money. this hotel is a grea hotel to stay especially with family...............it was really good and looking forward to come again. Location perfect, Meals excellent and great shows from the annimators as well. Thanks Amanda Azzopardi, Malta
We like it very much. It is located in a quiet area ideal for families. Many activities for childen, swimming pools, playing areas.The staff was very helpful.
Breakfast. Quality of beverage (coffie and any other drink far below a 4 star hotel standard)
spacious rooms, good swimming pool Breakfast was not with good quality or fresh products (boiled and scrambled eggs were cold, coffee taste...cake not fresh
The Gof Hotel was a great place to relax, enjoy good food and take in the views. Room service could have been better.
friendly staff, good food. Rooms a good size with great facilities none
The location, views and golf facility No
kids entertainments it's a fairy place for kids and calm for adults it's far for the city and close to gardalandpark
The hotel surroundings are nice, and the rooms tastefully decorated Food was pretty poor in comparison to other hotels in Italy. Also, felt a little like was on a conveyor belt system, polite though the staff were, we still were ushered in and out of the dining room as quickly as they could move us.
Very clean, well organised, staff were friendly, nice surroundings Very expensive for what you get. Buffet breakfast was ok, plenty of food etc but quality probably not the highest standard.
The comfort and cleanliness. Easy to find, well indicated. No
Nothing special The service at the restaurant
The hotel is located between Sirmione en Lazise (and Bardolino en Garda). We used it, because it had everything and was cheap in comparison to other hotels, to get around and didn't stay much at the hotel itself. It's a themepark hotel so you should not be afraid of kids.The room was good. Big enough, good bathroom with everything in it. Airconditioning, widescreen tv, fridge, was all availabele. Even internet via a cable in the room for 3,- per 24h The window in the room was too high up which made the room look a bit unfriendly.
Friendly staff, good quality services restrictions on parking in the complex
We thoroughly enjoyed everything about this hotel.
The bed was so poor that it was almost hilarious to try to sleep on it, get serious if you want to keep your customers!
The Gardaland Hotel Resort is a nice hotel for family vacations. A little bit pricey but very clean and comfort...
Close to airport. Free shuttle to/from airport & Verona center.Friendly and helpful staff in reception. Very good restaurant too although a bit pricy. Breakfast ok. Only a minor thing. You can only access Internet with a cable. No Wifi available in bedrooms.
very central and modern
Very nice hotel. It's more like 5 star when you're in your room.
Good curtins and comfortalbe matress.
modern facilities and indoor pool
An ideal airport hotel at the Verona airport. Normally airport hotels provide early breakfast for the early-birds leaving the hotel really early, this one does not.
location is perfect. very close to airport and have the shuttle service.staff are friendly. it will be good if the toilet kits have more things such as body lotion..but this is not a big thing. overall i am happy with my stay and i will choose this hotel again.
It was extremely clean, modern, spacious. I would definitely stay there again. Front reception spoke perfect English also. Free shuttle to airport was also a bonus that I did not expect. No. it was a breath of fresh air!
english speaking staff, bed linnens, convenient to airport, Price
dining room was not up to the rest of the facilities standard
Very cheap in October and quiet, easy to get to near by supermarket and town to catch buses and trains around the lake Need to bring your own toilet paper, rooms a bit like prison cells, the camp sites pretty much closed down in October (no supermarket, restaurant or swimming pools)
Silence, greenery, nice and helpful stuff, perfect lokation for the attractions. We didn't like the brick bungalow / apartment/.It was very old and dark, but we told to the reception and they were very polite and gave us mobile home which was perfect.
Campsite itself was reasonable and in a nice location by lake and town. Staff were helpful. Good bar and a big screen for the World Cup! "Apartment" accomodation was dreadful - small, old and dated. AirCon, fridge and stove were useless. Bunk bed had broken edge and missing rung on ladder. Kids club was poor compared to French experience last year. Pool slides were disappointing.
Very good for families with small children and for access to Lake Garda
Cheap, good location, well organised, staff spoke excellent english. if your staying in a tent your packed in very tightly wih other people
We stayed at Camping del Garda with my mom during 7-12 May and had wonderful time there. The campsite is actually overlooking the Lake Garda. The Lake itself is really beautiful - there are many small towns on it worth visiting. We made a trip around the lake by ship - took it to Malcesine and back (20.40 Eur return per 1 adult)and it was really nice. At Malcesine there is a funiculer which takes you to the highest mountain where you can overlook the Lake (14 Eur). The Peschiera del Garda town, where the campsite is, is really nice as well and worth visiting. The campsite is also 15 min walk from the Peschiera railway station which is really handy. There are also few supermarkets around (we visited 2 so far) - Migros and Penny. Peny is really cheap one. They both are off Monte Baldo street and about 7-10 minutes walk from the campsite. There are also 2 restourants at the camp, we tried just one - Garda, where we had lovely risotto with sea products - with all the shells and huge king prawn on top :) The bungalow that we stayed at (Pini site)was lovely - clean and comfy. You have fridge, plates, cutlery, teapot, saucepans there. Also duvets and pillows. You can rent the bed linen as well for 9 Eur per change. You will need to bring your own toilet paper, soaps, cleaning stuff and towels though. Alternatively, you can buy all this at the nearest supermarket. We also had the small travelling iron with us, although there is a laundry on the site. The temperature inside it can be regulated by the airconditioning, which we used to make us warm at the night :) There is also a small safe in the room which you can use for free (at least when you stay with Active hotels).The pull was just few metres from our bungalow, but wasn't working since it opens from 11 of May. The second pull on the other sde was open, but it wasn't too hot to swim a the beginning of May. The weather was aroung 15-20 degrees, quite few raines, but we got to catch a bit of sun and had few hours of sunbath at our bungalow terrace (which is beautiful with chairs, table and low chairs provided). There is also an option to take train to Venice (1.50 h and 7.90 Eur single) or Verona (15 min and 2.35 Eur). Trains Regionale are the cheapest. btw don't forget to validate your train tickets at the yellow boxes otherwise they are not valid. The staff was very friendly and helpful and provided us with all the information we needed including printed maps and timetables. They do speak English, German and I think Dutch in additon to Italian. The people in the Town mostly don't speak English (except young students and shoolchildren), so it's worth to prepare some general phrases in Italian for yourself in a case of buying smth at railway station or if you need some help from them. The weather in May is not that hot, so if you want a lot of sunbath and swimming go in the Summer
great location.nice,tidy apartments. The kitchen is well equipped. The restaurant on the site is really great.
The hotel and rooms were very new and clean. The breakfast was excellent as well as pool area.
As a relatively new hotel, the staff and especially the night manager, went out of their way to make our stay a memorable one.
Spa in this hotel is just what you need after a road trip through Italy. Marco was so helpful and attentive, thanx a lot!
The breakfast The shower was plugged up and water all over the floor
there was no entertainment in the hotel for the guests , you had to go down to the animation area .
the breakfast fits children's needs, the children area near the dining room is an excelent idea which gives parents some free time Nothing
good small hotel, basic equipment, for families with children
Excellent for staying with kids.
The staff were efficient,courteous, professional and friendly. The rooms were exceptionally clean and well appointed. Food and bar service was good and the breakfasts provided were more than substantial and good quality. The hotel has great views and is in a fantastic location for enjoying the benefits of Lake Garda and the surrounding area. We even jumped on the train at the local station for a direct fast train link to Venice. PERFECT! The only improvement that I could see was that the mattress in the room was exceptionally hard.
It was a very family friendly hotel with great access to local sights and to the lake.
Hotel staff is very nice. Facilities are renewd and nice. Nice view. Excellent for families with kind.
The hotel was very clean and the surrounding really great. The location is also very good. The breakfast was very very poor with a very limited choice. During our stay the lift was out of order for three whole days.
The staff were extremely helpful and the breakfast was great. Rooms were large and comfortable for a family of four. There were numerous problems with the airconditioning in the room. As it was summer, the room was very hot, especially during the night. Also, for a non-city hotel, the 25 euro per person charge for the buffet dinner was exorbitant.As the main reason for staying at this hotel was its proximity to Gardaland Theme Park was a bit disappointed that the road to the theme park was a gravel dirt road which was a good 15 minute walk. The walk on the main road was shorter, but of course extremely dangerous.
Great hotel at a great location !
Proximity to local attractions; especially the theme and water parks. Although limited in terms of equipment, the children's club activities and enthusiastic / attentive staff made up for the shortcomings. Lack of storage (cupboard / wardrobe) space in the room. No onsite gym/spa facilities
huge rooms, excellent pool and great location. nothing on the TV was watchable for the kids, nor us.
Double rooms are big and include also Sofa. Breakfast was really good for both adults and children. Location is vey good, close to Gardaland and Movieland.
The closeness to Gardaland amusement park Quite expensive.
The friendly helpful staff and their efforts to ensure that we enjoyed our stay along with the cleanliness of the hotel was impressive. A bigger tv screen in bedroom.
Nice new building, good rooms, cleanlyness. Only one person speaking english, location is wery close to noisy highway, the hotel's restaurant was closed
Central position, easy to reach tourist points around Garda. Motorway noise during night.
Clean, large choice and quality of fresh organic food, very kind stuff Location and especially highway noise
Quite and well located
Clean and it had chickens in the garden. Slightly spooky local area - empty hotels and huge crematorium nearby. You must have transport to get to the town centre.
1. Inspite the fact there was no English speaker at the hotel, the staff did everything to let us feel at home. 2. Breakfast was much better than we expected.
Polite staff, clean rooms
The cordiality of the staff, they are alwas ready to help the traveller.Very clean and e[tremely comfortable rooms. Good breakfast.
Clean, comfortable, nice stuff
I stayed here in august for my 25th wedding anniversary with my husband and young son and had a wonderful time, the staff were lovely the location unbelievable we had a beautiful view of Lake Garda from our room. Can't wait to go back.
brekfest was good.location o.k. the bed . staff didnt try to help us when we need it. toalit paper over.
Hotel location is brilliant looking over Lake Garda. Only a short walk to town and ferry for crossings to other places around the lake. Beautiful town which feels as though it isn't in the tourist trap as much as other places. Immacualtely clean hotel, soft towels. Standard rooms are dated and quite dull - as is the atmosphere in the hotel. Otherwise it's a perfect base for a holiday. Oh! bed matresses are "solid"!
Location was great, access to parking and price was reasonable. the room had a wondow facing the lift lobby and bathroom very small
great location budget lakeside hotel., with limited facilities breakfast too early on weekends
The hotel was clean,friendly staff and good meals.Pools were excellent.A car is almost a must here but their is buses to get around.
The grounds are extremely well maintained. The apartments are very comfortable and have a wonderful aspect. The staff are very friendly and efficient, as we did not have a car they volunteered to take us shopping. We will go back but next time hire a car. Remote if you do not have a car and the roads leading to and from the resort do not have pavements.
Great pools - pleasantly quite vis-a-vis other areas of Pescheira - The people who operate the Villas, Ca Viva, were very firm about rules etc to the point of being almost intimidating. Several things did not work in the Villa - Washing machine flooded, floor was not clean (hadnt been mopped) etc.- Constant traffic jams between 9.30am - 1pm between hotel and Pescheira
The hotel staff were superb, we arrived at the hotel 2 hrs early for check in and they have the room ready for us. Our room had a fantastic view of the Lake with a balcony that we were able to sit out on and watch a beautiful thunderstorm. The room was a slightly odd shape and could really do with a freshen up. There were used toiletries in the shower from the previous guest.
Excellent customer service with advice on what to see and do. Good value breakfast.
Good friendly staff, swimming pool Breakfast should be included in rate, decor looking a little old fashioned though clean
We really were impressed with the friendly staff -day and night-at Hotel Puccini.It was a memorable stay. We were given great tips on bike tours, villages to visit, and places to eat-and we took them all. The breakfast was great, and the staff couldn't have been more attentive. The location was perfect, and it has a beautiful pool. The short walk down to the lake was beautiful, as is Lake Garda. No.
Hotel very clean. Clean towels everyday. Staff very friendly and helpful. Hotel very near to lake, nice swimming pool, nightlife, theme parks. Excellent location. i prefer normal tiles to fitted carpet in rooms.
Staff very helpful, polite and friendly. Pool simple but nice. Rooms are clean, comfortable and very spacious with balconies. Very good value for money and breakfast was excellent. Bar had limited drinks
everything it was brilliant we want to come back again
the proximity to the Lake Garda and the size of the rooms The bed was too small for me 6ft3 and the price for the room excluding breakfast was a bit too much considering other hotels. However we chose the hotel because of the proximity of the Lake Garda. In total we paid 126 for the 3 adults including breakfast.
Excellent Location beautiful surroundings........ local amenities very good None
The staff were extremely friendly and very helpful.