Guest reviews
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Overall Rating
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8.9 "Location is great."10.0 "100%
liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." 9.5 "City centre within easy reach , said 95%." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "Business sites within easy reach , said 100%." 10.0 "Near to public transport , according to 100%." 9.4 "Easily accessible by car , said 94%." -
8.4 "Great service."8.0 "80% said the
reception staff was great ." 8.7 "87% thought theservice was very professional ." 10.0 "Lovely bar service , according to 100%." -
7.4 "Nice rooms."8.3 "83% said
rooms were clean ." 7.3 "73% said thebeds were comfortable ." 8.2 "82% thoughtrooms were spacious ." 8.6 "86% thought theview was good ." 9.3 "93% appreciated themodern rooms ." 8.8 "88% liked thebig bathroom ." 7.1 "71%enjoyed the furniture ." -
6.2 "Breakfast is mediocre."
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5.9 "Internet is average."5.0 "50% thought the
wifi quality was ok ." -
4.1 "Value below average."4.3 "57% said the
breakfast was too expensive ." -
3.9 "Pool is below average."2.0 "
Dirty pool , said 80%."
Overall Rating
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8.5 "Location is great."10.0 "100%
liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "Near to public transport , according to 100%." -
8.2 "Great service."9.2 "92% found the
staff to be very friendly ." 8.1 "81% said thereception staff was great ." 8.6 "86% thought theservice was very professional ." -
7.5 "Nice rooms."7.3 "73% said the
beds were comfortable ." 8.5 "85% saidrooms were clean ." 8.4 "84% thoughtrooms were spacious ." 8.9 "89% thought theview was good ." 9.3 "93% appreciated themodern rooms ." -
5.7 "Breakfast is mediocre."
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3.8 "Pool is below average."
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3.7 "Value below average."
Overall Rating
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8.8 "Location is great."10.0 "100%
liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." 9.6 "City centre within easy reach , said 96%." 9.5 "Easily accessible by car , said 95%." -
8.3 "Great service."9.2 "92% found the
staff to be very friendly ." 8.1 "81% said thereception staff was great ." -
7.3 "Nice rooms."8.5 "85% thought
rooms were spacious ." 8.3 "83% saidrooms were clean ." 8.5 "85% thought theview was good ." 9.4 "94% appreciated themodern rooms ." -
6.2 "Breakfast is mediocre."
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5.5 "Internet is average."
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4.0 "Value below average."4.0 "60% said the
breakfast was too expensive ." -
3.8 "Pool is below average."
Overall Rating
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8.9 "Location is great."
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8.7 "Great service."9.4 "94% found the
staff to be very friendly ." -
7.6 "Nice rooms."8.2 "82% said
rooms were clean ." 8.1 "81% thoughtrooms were spacious ." 7.3 "73% said thebeds were comfortable ." -
7.5 "High comfort."8.1 "81% thought
rooms were spacious ." 7.3 "73% said thebeds were comfortable ." -
3.8 "Value below average."
Overall Rating
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8.9 "Location is great."
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8.2 "Vibe was good."9.5 "95% said it was a
stylish hotel ." 8.1 "81% thought, thehotel was modern ." -
8.1 "Great service."9.1 "91% found the
staff to be very friendly ." 7.9 "79% said thereception staff was great ." -
7.6 "High comfort."8.4 "84% thought
rooms were spacious ." 7.6 "76% said thebeds were comfortable ." -
7.5 "Nice rooms."7.6 "76% said the
beds were comfortable ." 8.2 "82% saidrooms were clean ." 8.4 "84% thoughtrooms were spacious ." 9.4 "94% appreciated themodern rooms ." -
6.2 "Internet is average."5.4 "54% thought the
wifi quality was ok ." -
6.1 "Breakfast is mediocre."
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3.9 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Front desk staff was very accommodating. The phone operators for reservations were very rude. I spoke to several ones during the week before my stay. Only the last one I spoke to was helpful. I ended up double booking because I was told by a staff member earlier in the week that they couldn't find me on record of having booked a room so I ended up booking another. When it came close to check in, I was told that I indeed had booked the initial room. The last lady I spoke was very understanding and cancelled that initial room since I booked the second one through a third party.
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10.0review from
Everything, location was great for everyone to enjoy. There's a Marriott with full service next door, a Hard Rock and bunch or restaurants. Is also located on a historical area. N/a
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9.7review from
The hotel was beautiful, the employees were very kind, and the room was perfect for our overnight stay. We walked to the Reading terminal market, and we were across the street from the subway station. Couldn't have asked for a better location! The valet parking was a bit pricey but it was very convenient and no stress.
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9.7review from
This was out 4th time staying and it was just as before. Clean friendly convenient and FANCY! It's a little hard to grab a cab/uber out front, but that's the city. No reflection on the hotel at all.
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10.0review from
The location was great, room and hotel was beautifully decorated, and the price was so reasonable. I would definitely come back! $50 to park your car is kind of expensive but you get a full 24 hours.
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7.1review from
The room was gorgeous and the staff were very nice. The bed was way too soft. And the walls are thin so we we were woken up through the night by a group next door to us. We finally called the front desk at 4:30 and they addressed the issue.
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7.7review from
Location My room was not ready till 5pm.
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3.1review from
Location is good, although there are 2 different Marriott hotels next door. We went to the wrong one first and already had valet parked our car before we realized it was the hotel next door. Received an email confirming room would be ready by 3, upon arrival at 4 we were notified room was not ready and would be 45min. We were told they would call us when ready but after hour an a half of no call we went back to find there was a credit card issue which could have easily been resolved if they would have called. Wasted time wandering around downtown
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8.0review from
It would be nice to have some kind if discounted parking. Also, we had dinner in the hotel's restaurant and would only give it 1-2 star. Would not eat there again.
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8.8review from
We had a wonderful stay at this clean modern hotel... It's location could not have been any better. Will definitely stay here again.
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9.4review from
When I arrived to the marriott to find out kayak never reserved my room, the kind marriott staffer jumped into action (and also revealed this was the 4th time that week that he had to deal with kayak's inefficiency)
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10.0review from
I loved the building it was very classic Philadelphia and very comfortable. It was very clean and the rooms were well kept. The bed was extremely comfortable! The night staff didn't seem as up beat as the morning staff - but then again they are working nights. They did their jobs and got my room key to me in very little time. :)
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10.0review from
Hotel was clean, staff was attentive and courteous. The rooms were beautifully appointed, and when our booked room wasn't available, we were upgraded into a corner room executive suite overlooking historic City Center. Pool wasn't heated.
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10.0review from
Front desk staff was very accommodating. The phone operators for reservations were very rude. I spoke to several ones during the week before my stay. Only the last one I spoke to was helpful. I ended up double booking because I was told by a staff member earlier in the week that they couldn't find me on record of having booked a room so I ended up booking another. When it came close to check in, I was told that I indeed had booked the initial room. The last lady I spoke was very understanding and cancelled that initial room since I booked the second one through a third party.
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10.0review from
Everything, location was great for everyone to enjoy. There's a Marriott with full service next door, a Hard Rock and bunch or restaurants. Is also located on a historical area. N/a
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9.7review from
The hotel was beautiful, the employees were very kind, and the room was perfect for our overnight stay. We walked to the Reading terminal market, and we were across the street from the subway station. Couldn't have asked for a better location! The valet parking was a bit pricey but it was very convenient and no stress.
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9.7review from
This was out 4th time staying and it was just as before. Clean friendly convenient and FANCY! It's a little hard to grab a cab/uber out front, but that's the city. No reflection on the hotel at all.
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10.0review from
The location was great, room and hotel was beautifully decorated, and the price was so reasonable. I would definitely come back! $50 to park your car is kind of expensive but you get a full 24 hours.
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8.0review from
It would be nice to have some kind if discounted parking. Also, we had dinner in the hotel's restaurant and would only give it 1-2 star. Would not eat there again.
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8.8review from
We had a wonderful stay at this clean modern hotel... It's location could not have been any better. Will definitely stay here again.
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9.4review from
When I arrived to the marriott to find out kayak never reserved my room, the kind marriott staffer jumped into action (and also revealed this was the 4th time that week that he had to deal with kayak's inefficiency)
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10.0review from
I loved the building it was very classic Philadelphia and very comfortable. It was very clean and the rooms were well kept. The bed was extremely comfortable! The night staff didn't seem as up beat as the morning staff - but then again they are working nights. They did their jobs and got my room key to me in very little time. :)
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10.0review from
Hotel was clean, staff was attentive and courteous. The rooms were beautifully appointed, and when our booked room wasn't available, we were upgraded into a corner room executive suite overlooking historic City Center. Pool wasn't heated.
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7.1review from
The room was gorgeous and the staff were very nice. The bed was way too soft. And the walls are thin so we we were woken up through the night by a group next door to us. We finally called the front desk at 4:30 and they addressed the issue.
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7.7review from
Location My room was not ready till 5pm.
