Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.5 "Terrific location."
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8.9 "Good value."
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8.6 "Great service."9.2 "92% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." -
8.3 "Generally very clean."7.9 "79% said
rooms were clean ." 10.0 "100% thoughtit was clean ." -
7.7 "High comfort."9.7 "97% thought
rooms were spacious ." 8.6 "86% thought it waspleasantly quiet ." -
4.6 "Disappointing food."
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4.5 "Bad amenities."4.5 "55% thought the
building wasn't nice ." -
3.8 "Internet is poor."3.8 "62% said the
wifi quality was bad ." -
3.1 "Horrible pool."
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2.5 "Horrible vibe."2.0 "80%
criticized the unstylish hotel ."
Overall Rating
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8.9 "Location is great."
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8.6 "Great service."
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7.4 "High comfort."
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6.2 "Rooms are ok."
Overall Rating
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9.6 "Terrific location."
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9.1 "Excellent value."
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8.6 "Great service."9.3 "93% found the
staff to be very friendly ." -
8.1 "Generally very clean."7.9 "79% said
rooms were clean ." -
8.0 "Comfort level is high."9.8 "98% thought
rooms were spacious ." -
6.6 "Rooms are ok."
Overall Rating
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9.5 "Terrific location."
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8.8 "Great service."9.3 "93% found the
staff to be very friendly ." -
8.3 "Generally very clean."
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7.7 "High comfort."
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6.6 "Breakfast is mediocre."
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6.3 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.4review from
Room was great! However they put two single beds in the room when we had paid for a double bed! This was frustrating as we are a young couple obviously wanting to sleep in the same bed not separate single ones Hotel reception couldn't have been any less helpfully! They wouldn't do anything to help out! They made a mistake with our room which they didn't even apologize to us about it! Not even an offer to fix the problem!
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7.0review from
a very pleasant surprise, we realised that it was a new hotel and not everything was perfect but we will definitely stay there again, the views from our room were amazing and its position made it very convenient for trips around pnom penh
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6.7review from
The hotel is in a great location with rooms facing over the river. The Royal Palace is just 5 minutes walk away and the bars / restraurants a 10 minute walk down the river front (which is a nice walk). The actual rooms are very well setup, being bright, clean and big with excellent bathrooms. The breakfast is ok, but I did expect more. Also the hotel did not have an internet terminal for me to use. They have wireless in the rooms but travelling without a computer meant I needed an actual computer. However they did say it was to be setup by end of 2010. If not it you can go across the road to Hotel Cambodia to use theirs. Also there is no 24hr room service, closing time is driven by when the restaurant closes.
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6.3review from
The was very frendly and helpful. The hotel is located in a few minutes walk from the Palace and Pagoda. It is not a big disadvantage but a part of the hotel is still under cunstruction / renovation. When it is finished I'm sure it will be an ideal place to stay in Phnom Penh
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7.0review from
a very pleasant surprise, we realised that it was a new hotel and not everything was perfect but we will definitely stay there again, the views from our room were amazing and its position made it very convenient for trips around pnom penh
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6.7review from
The hotel is in a great location with rooms facing over the river. The Royal Palace is just 5 minutes walk away and the bars / restraurants a 10 minute walk down the river front (which is a nice walk). The actual rooms are very well setup, being bright, clean and big with excellent bathrooms. The breakfast is ok, but I did expect more. Also the hotel did not have an internet terminal for me to use. They have wireless in the rooms but travelling without a computer meant I needed an actual computer. However they did say it was to be setup by end of 2010. If not it you can go across the road to Hotel Cambodia to use theirs. Also there is no 24hr room service, closing time is driven by when the restaurant closes.
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4.4review from
Room was great! However they put two single beds in the room when we had paid for a double bed! This was frustrating as we are a young couple obviously wanting to sleep in the same bed not separate single ones Hotel reception couldn't have been any less helpfully! They wouldn't do anything to help out! They made a mistake with our room which they didn't even apologize to us about it! Not even an offer to fix the problem!
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6.3review from
The was very frendly and helpful. The hotel is located in a few minutes walk from the Palace and Pagoda. It is not a big disadvantage but a part of the hotel is still under cunstruction / renovation. When it is finished I'm sure it will be an ideal place to stay in Phnom Penh
