Botum Palace Hotel

The staff are friendly, helpful, and professional, providing excellent service from check-in to check-out.

The hotel is very clean, with spacious rooms, and the housekeeping service is reliable and appreciated by guests.

The hotel's location is central, close to tourist sights, and within walking distance to the royal palace and the riverside.

The rooms are comfortable, with good air conditioning, large fridges, and some with balconies offering excellent views of the city.

The hotel is located in a safe area, and despite being down a small alley, guests feel secure. The location is convenient, with easy access to nearby restaurants and mini marts.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the city comes highly recommended.

February is noted as the low season, which could be a good time to visit for those looking to avoid crowds and potentially get better deals.

The hotel's proximity to attractions such as Preah Sihanouk Garden, Independence Monument, and the National Museum of Cambodia makes it convenient for sightseeing.

Some guests found the hotel's location down a dark alley hard to find. It's advisable to keep this in mind and plan accordingly, especially for first-time visitors.

Some guests mentioned that the hotel was undergoing renovations, which caused noise disturbances. It's recommended to inquire about this before booking if noise is a concern.

Guests appreciated being upgraded to rooms with balconies and city views. Inquiring about such options during booking might enhance the overall experience.

Some guests noted that the rooms were more like apartments, with kitchen facilities. However, kitchen utensils were not provided, so guests may want to bring their own if planning to use the kitchen.

Many guests praised the friendly and helpful staff, particularly those at the reception. Engaging with the staff for recommendations and assistance is highly recommended.

Some guests mentioned noise disturbances from nearby construction and street noise. Light sleepers may want to prepare accordingly or request a quieter room.

Several guests found the hotel to offer great value for the money, especially considering the spacious rooms, friendly staff, and convenient location.