Arizona Grand Resort, Phoenix Resorts from $154

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Overall Rating

Based on 1,520 reviews

Location

8.5 "Location is great."
Wellness Area

8.3 "Very nice wellness & sports facilities."
Amenities

8.0 "Amenities are good."
Service

7.7 "Good service."
Breakfast

7.3 "Good breakfast."
Room

6.4 "Rooms are ok."
WiFi

6.1 "Internet is average."
Food

4.9 "Disappointing food."
Vibe

4.8 "Vibe wasn't good."
Bar and Beverages

4.3 "Bar is not good."

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Overall Rating

Based on 152 reviews

Location

8.5 "Location is great."
Pool

8.1 "Pool is good."
Amenities

8.1 "Amenities are good."

8.6 "86% found the grounds to be nice."
Service

7.5 "Good service."

8.5 "85% found the staff to be very friendly."
Comfort

7.1 "High comfort."

8.2 "82% thought rooms were spacious."
Room

6.4 "Rooms are ok."
Food

5.1 "Food is average."
Vibe

5.0 "Vibe was decent."
Value for money

3.0 "Terrible value."

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Overall Rating

Based on 1,322 reviews

Location

8.3 "Location is great."

9.6 "96% liked the proximity to shopping."

10.0 "100% enjoyed the restaurants & bars nearby."
Amenities

7.5 "Good amenities."

8.1 "81% found the grounds to be nice."
Breakfast

7.3 "Good breakfast."
Service

7.1 "Good service."

8.7 "87% found the staff to be very friendly."

7.3 "73% thought the service was very professional."
Comfort

7.0 "High comfort."

8.1 "81% thought rooms were spacious."
Room

6.0 "Rooms are ok."

6.7 "Beds were acceptable for 67%."
Vibe

4.7 "Vibe wasn't good."

2.7 "73% criticized the unstylish hotel."

4.5 "For 55%, the lobby entrance was sub-standard."
Food

4.0 "Disappointing food."

1.4 "The price was too high for 86%."
Bar and Beverages

3.6 "Bar is not good."
Value for money

3.0 "Terrible value."

1.4 "The price was too high for 86%."

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Overall Rating

Based on 45 reviews

Service

7.7 "Good service."
Amenities

7.6 "Good amenities."
Room

6.4 "Rooms are ok."
Vibe

4.9 "Vibe wasn't good."
Value for money

2.5 "Terrible value."

Hotel type

Family Hotel

Guests think this is a family-friendly hotel.

Resort Hotel

Guests say this is a wonderful resort hotel.

Good to know

"Clean rooms"

"Pleasant hotel grounds"

"Friendly service"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

10.0

review from

We went for the water park & got more than we expected for the holiday with extended hours & activities for the children. For an additional amount we could check out later & enjoy the park more. Staff were very courteous. No microwave

Reviewed Sep 2016
8.8

review from

This isn't a very romantic resort. Too many places for families and not enough places for romance DO NOT LIKE THE EXTRA CHARGE AT THE DESK OF $49 FOR WHATEVER. I WAS CHARGED AN ADDITIONAL $110 WHICH $55 IS REIMBRUSED AFTER SO MUCH TIME. CHARGE WHAT YOU WILL AND LEAVE IT AT THAT. WE COME FOR THE SLIDES & LAZY RIVER LIKE EVERYONE ELSE. BUSINESS MAYBE DIFFERENT.

Reviewed Aug 2016
10.0

review from

rooms and Oasis waterpark menu choices for romm service a little limited

Reviewed Jul 2016
9.7

review from

We loved our comfortable room. We loved the waterpark. We loved being able to check in a little early. We didn't love not being able to bring a few snacks into the waterpark. They make sure you have to buy them there.

Reviewed Jul 2016
10.0

review from

We really enjoyed the Oasis Water Park they had different events going on which made it super fun for the kids. The room was clean, great location close to shops restaurants and more. Plenty of things to do at resort.

Reviewed Jul 2016
8.5

review from

Comfortable suites with good beds; lush vegetation; wonderful little swimming pool right across from our suite; restaurant patio dining; a great water park for kids; good gift shop. Furniture somewhat dated; very small bathroom; stained carpet in living room (except for that, the suite was very clean).

Reviewed Apr 2016
10.0

review from

Enjoyed the peaceful atmosphere... we celebrated our first year anniversary here and the staff was very courteous that we had an upgrade on our room and a bottle of wine given to us for free at your arrival! Excellent location! Restaurant had good quality food just a little overpriced.

Reviewed Oct 2015
9.4

review from

The water park is so fun ! There are so many fun things to do there the water slides are awesome! The beds are super comfy too!! There's a resort fee that should just be included in the price but it's for a good reason and the room service is a bit high .

Reviewed Aug 2015
8.2

review from

How busy the pool area is with kids. I am not sure how they can help adults that are not traveling with kids but I'm sure they would be annoyed with the level of kid noise. I think the parents allow the kids too much freedom with little parent supervision even late at night. I feel they should have curfews for the kids. If you are seated over the bridge you must bring your shoes to the lazy river or your feet will be burned. I feel they should have more entrances to the lazy river to much congestion in one area

Reviewed Jul 2015
9.1

review from

Beautiful balcony view and clean room. No ice machine on every floor.

Reviewed Jul 2015
5.7

review from

Grounds Family water park Requested newspaper three times - never received - front desk and "grand service" said that paper would be delivered as it was part of " resort fee" which I was required to pay Asked for creamers for coffee in room never delivered TV says you can check out via tv but cannot - line was half hour long Facility is nice but dated and worn Service in bar was understaffed, "free" appetizer (with two drink minimum) never arrived Mandatory $45.00 plus tax resort fee seems excessive considering poor service

Reviewed Mar 2015

10.0

review from

We went for the water park & got more than we expected for the holiday with extended hours & activities for the children. For an additional amount we could check out later & enjoy the park more. Staff were very courteous. No microwave

Reviewed Sep 2016
8.8

review from

This isn't a very romantic resort. Too many places for families and not enough places for romance DO NOT LIKE THE EXTRA CHARGE AT THE DESK OF $49 FOR WHATEVER. I WAS CHARGED AN ADDITIONAL $110 WHICH $55 IS REIMBRUSED AFTER SO MUCH TIME. CHARGE WHAT YOU WILL AND LEAVE IT AT THAT. WE COME FOR THE SLIDES & LAZY RIVER LIKE EVERYONE ELSE. BUSINESS MAYBE DIFFERENT.

Reviewed Aug 2016
10.0

review from

rooms and Oasis waterpark menu choices for romm service a little limited

Reviewed Jul 2016
9.7

review from

We loved our comfortable room. We loved the waterpark. We loved being able to check in a little early. We didn't love not being able to bring a few snacks into the waterpark. They make sure you have to buy them there.

Reviewed Jul 2016
10.0

review from

We really enjoyed the Oasis Water Park they had different events going on which made it super fun for the kids. The room was clean, great location close to shops restaurants and more. Plenty of things to do at resort.

Reviewed Jul 2016
8.5

review from

Comfortable suites with good beds; lush vegetation; wonderful little swimming pool right across from our suite; restaurant patio dining; a great water park for kids; good gift shop. Furniture somewhat dated; very small bathroom; stained carpet in living room (except for that, the suite was very clean).

Reviewed Apr 2016
10.0

review from

Enjoyed the peaceful atmosphere... we celebrated our first year anniversary here and the staff was very courteous that we had an upgrade on our room and a bottle of wine given to us for free at your arrival! Excellent location! Restaurant had good quality food just a little overpriced.

Reviewed Oct 2015
9.4

review from

The water park is so fun ! There are so many fun things to do there the water slides are awesome! The beds are super comfy too!! There's a resort fee that should just be included in the price but it's for a good reason and the room service is a bit high .

Reviewed Aug 2015
8.2

review from

How busy the pool area is with kids. I am not sure how they can help adults that are not traveling with kids but I'm sure they would be annoyed with the level of kid noise. I think the parents allow the kids too much freedom with little parent supervision even late at night. I feel they should have curfews for the kids. If you are seated over the bridge you must bring your shoes to the lazy river or your feet will be burned. I feel they should have more entrances to the lazy river to much congestion in one area

Reviewed Jul 2015
9.1

review from

Beautiful balcony view and clean room. No ice machine on every floor.

Reviewed Jul 2015

5.7

review from

Grounds Family water park Requested newspaper three times - never received - front desk and "grand service" said that paper would be delivered as it was part of " resort fee" which I was required to pay Asked for creamers for coffee in room never delivered TV says you can check out via tv but cannot - line was half hour long Facility is nice but dated and worn Service in bar was understaffed, "free" appetizer (with two drink minimum) never arrived Mandatory $45.00 plus tax resort fee seems excessive considering poor service

Reviewed Mar 2015

Arizona Grand Resort

Top Family Hotel

$154+

Overall guest ratings

Review highlights

Good to know

Nearby

About

Amenities

Map

Photos

Guest reviews

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Recent Reviews

Arizona Grand Resort Top Family Hotel

$154+

Overall guest ratings

Review highlights

Good to know

Nearby

About

Amenities

Map

Photos

Guest reviews

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Recent Reviews

Arizona Grand Resort

Top Family Hotel