Isle of Palms Hotels

Extremely well maintained favility withbright, trained staff. Luxiry resort in premium location.

Pooll ules need to be enforced by staff. Adults and k7ds playing football at beach pools,with hard leather footballs veey rude no concern for safety of other guests. Two or three towel staffers sitting at kiosks are not greatest use of personnel when they could,easily check pools and enforce states rules. Addingan adult only got fun near quiet pool would be great.

The two-bedroom condo was homey and comforting. We loved having a screened in porch that overlooked the marina. Perfect getaway!

Beach was not easily accessible. We had trouble finding parking and where to access. Needed coffee filters for coffee pot.

Room was clean, friendly helpful staff and above-average breakfast selections. Convenient location.

While room was clean it was incredibly noisy due to the a/c units outsider the bedroom window. Had repeated trouble with the room key not working requiring several longs walks to front desk.

Nice 2 BR suite was a savings as i normally would have booked two rooms. Cocktails and light dinner and hot Breakfast was nice as well.

The desk clerk from 3:00 PM to 11:00 PM was definitely the most accommodating and pleasant hotel employee I have ever met in my years and years of travel... before retiring, I traveled weekly, and she by far was the BEST I have ever had the pleasure to know... the owner of the hotel needs to hold on to this lady!

Lack of comfortable room furniture with the exception of a comfortable bed...

The beds were comfortable, the TV was nice (got a lot of channels too, but I never turned it on other than to see how many channels it got), the free breakfast was good, and the room had a mini fridge (with a little freezer compartment) and coffee maker and microwave.

I only stayed two nights, but the second night I was awoken by a cockroach in my bed at 4:45ish AM. As I was turning from my right side to left and my left hand was sliding under my pillow, I felt a tingling sensation that made me half way wake up. When I opened my eyes there was a cockroach inches from my face running away from me towards the edge of the bed. I jumped up and freaked out. I tried to find it but couldn't. I tried to calm down and go back to sleep but couldn't. The room was only so big and there were only so many places it could go. Just when I was almost relaxed enough to fall back to sleep I thought, "What if it just ends up right back in the bed again?" So I got up and went out. When I came back hours later there was a seemingly dead cockroach on the floor in front of my bed, so I took pictures. I told the girls at the desk at checkout, and showed them the pictures, but they just said that sometimes that happens when it rains and that they would check the weather stripping on the door. But the weather stripping on the bottom of all the doors (other than the beach front rooms that have sliding glass doors) is some kind of brush looking thing that isn't very thick, so it seems to me like it wouldn't be very difficult for something to get through again. I'm a reasonable person, and I gave them the benefit of the doubt and assumed it was a freak accident, but they still could have been more apologetic. They didn't offer to comp the room or even wave the $5 a night parking fee. You shouldn't have to be a jerk to be offered restitution when you tell someone something like that has happened.

Good price. Helpful check-in staff.

Dusty gravel and bumpy parking lot.

Perfect location, just next to excelent restaurants.

The front desk staff has been less than helpful or responsive regarding a lost/left item. The responses or lack there of would cause me to never recommend this hotel

Please send our best regards to your awesome crew. Overall, it was another great experience with this brand and we'll continue to patronize you all in the future. Thank you.

It smelled like the previous tenants had been smoking in the room, but that's not your staff's fault. They tried their best to ventilate it. It is clearly a 'No Smoking' room.

We got the room for an excellent price, and hats of to the manager who very kindly let us check in early after a long day of driving. The location was great, the room was comfortable, and the kids loved the pool. We appreciated the breakfast and late check-out.

There are no signs tellin guests where the hotel is! We had a man ask us in the parking lot if we'd seen the hotel because he was having a hard time finding it! Also the housekeeping staff asked if we wanted to change our own sheets when we requested a sheet change on the kids bed. It was rude and unprofessional.

I liked the fact that although the hotel was fully booked it was quiet. I liked the sweet grass basket boutique. Only 20 minutes from Charleston.

This guest did not leave comments about this hotel.

I booked this hotel simply on the location based on I wanted to be close to Patriots Point baseball field. It was great for that.

Hotel is a dump. Rooms are non smoking. Clearly for a decade or longer they must have been smoking because it just smelled bad. I rented two rooms both were the same. No ice machine in hotel. Wifi signal weak. You get what you pay for in this hotel.

Clean

A lot of truckers and Mecican laborers They were cooking out most of the evening on grills in the parking lot. They were smoking hams and the smoke was overwhelming in such a confined area. This hotel caters mainly to laborers and business travelers

everything was great, no problems

Such a classy, clean, comfortable atmosphere. We had a wonderful, relaxing stress-free few days and will return when we visit Charleston.

Staff was super professional and friendly, clean; comfortable beds; very convenient to everything. Great place.

2 am partiers next door woke us up. We were in town for a half marathon, so interrupted sleep was not appreciated. A call to the front desk - and the problem was immediately resolved. The hotel can't help the behavior of its guests - but that's why my stay wasn't five stars.

The location was about the only thing good.

The room cost $150+ for one night (taxes included). It was very small, not totally clean but not nasty at the same time. Thankfully it was only for one night, not sure I would pay that price again.

The location was great and the room cleanliness was very good.

It would have been nice if the hotel had a workout room with some bikes and treadmills.

location by the water and the park.

location of hotel was hard to find at first.

sight seeing

2 separate bedrooms with 2 separate bathrooms

Filthy carpets, furniture so dirty I placed a towel over sofa so I could sit down; telephone in bedroom not working, no change of towels or wash cloths during stay

Location and full kitchen.

Rusted bathtub, water leak from the bathroom ceiling, bathroom light didn't work, not enough parking.

Loud party on our floor, lasting late and concluding with cleaning out the beer bottles at 7 am. Only guessing but allowing smoking in some rooms may help bring the party crowd.

Location

Bugs in room

We have stayed in many hotels over the past year, & this was one of the more disappointing experiences we had. The lobby area was very small, although seemed somewhat modern.There was only one woman checking people in & answering the phone. She was competent, but looked like she was going to cry any minute. The room was okay. Really nothing special, especially for a three star hotel. A mini fridge would have been nice. Bedding was dated & didn't look as luxurious as many of the other hotels we have stayed in. The bathroom was small & cheap looking. A bug crawled across the floor, & the complimentary shampoo & conditioner bottles were left in the tub from the previous guest. The hot breakfast buffet was a plus, although cramped. & the orange juice was awful. All in all, it was just 'okay'. Not good, & not bad.

We were very impressed with this hotel for the price we paid for it. Very nice, clean room with comfortable beds & pillows. Quiet hotel, delicious breakfast with a great variety of food including freshly scrambled eggs. Very convenient location as well for accessing either Charleston, Mt. Pleasant, or the beaches. Highly recommend it.

The staff was the only thing I liked about the hotel. They were really nice.

The beds had hair in the sheets and dirt. Bug in the shower, all but one plug worked, and the shower took forever to drain so really you are taking a shower plus bath at the same time. Canceled the second night and got a new hotel room

Room was clean, staff was friendly, location was great.

TV remote didn't work. Phone in the room didn't work. A/C cut on and off and did not cool the room nearly enough. The room stayed hot, making it difficult to sleep.

We absolutely loved our stay here!! Very clean, friendly staff, amazing view of the harbor!!

The hotel was clean and staff were friendly. Totally met my needs. I just didn't do anything at the hotel but sleep because I had meetings elsewhere No knowledge of other amenities. Great location.

After a long day of touring the city the beds were SOOO comfortable

Nothing

Awesome!!!!

This is a very beautiful hotel in downtown savannah.

If you are located in room 299 then move as there is a night club located right next door and you will be up until 2am. The staff are not helpful. I missed my business meeting the next day.

The hotel is in the historic district which made it where we checked in, parked the car and the entire stay we were able to walk everywhere we wanted to go. It is half a block to the city market and horse carriage ride. 5 min walk to the waterfront park. And located all around it are fantastic restaurants. The staff was very friendly and gave us some great tips on things to do. When we come back to Charleston we will stay here again

Valet and Bellmen were on point, room was comfortable, location was good.

Check-in staff was a little stuffy, room window was beside auxiliary generator that came on very loudly while we were there, and a parking deck, NO VIEW AT ALL! Got a text ahead of time to let me know we would be getting a high floor with a view only to get just the opposite. The rooftop bar and restaurant was more of a tourist destination with the feel of a national restaurant chain. Due to the rooftop situation the elevator was crowded and slow.

Great location. Friendly staff. Large rooms. Roof top bar was a lovely spot for a late afternoon drink and to watch the sunset over charleston.

The first room we checked into was smelly and overlooked a parking lot. Terrible room but the hotel was quick to relocate us to a much better room. For the price we paid for our room the first room should not have been given to us. A subpar room for a superior hotel.

How fast I was able to leave.

Smelly room, filthy carpet, toxic microwave and aggressive towing company waiting to tow your car while you check in.

The AC is noisy

Everything

Nothing

Our room was on the top floor and absolutely gorgeous from the room itself to the bathroom to the breathtaking view!

It was perfect and exceeded my expectations! There was nothing not to like! I'd stay there again and again!

I loved the complementary champagne, gorgeous pool surrounded by flowers & superb location. The friendly professional is very welcoming.

The bathroom doors are sliding & did not give the feeling of full privacy. The room was not spacious but very comfortable.

The location was good.

There was only valet parking for this hotel and no site carpark. We expected the usual Holiday Inn Express facilities eg. refrigerator and complimentary breakfast but had neither of these. The room was small and we did feel like the poor relations having booked through Booking.Com.

Location was fantastic. Easy and short walk to the main attractions in the historic district. The staff were super helpful, from the consierge service to the valet parking. Restaurant staff were pleasant and responsive. Hotel was clean and very well maintained. We would return.

The hotel is dated and worn out. The rooms are small and very old. The bathroom is only large enough for one person and the plumbing is ancient. The hotel is overpriced for what you get. The manager was not at all accommodating when we didn't get the type of room we booked. I would never stay at this hotel again.

The beds were so comfortable and cozy and we did not hear any of the traffic on King Street on the 10th floor. It was very clean and our view was great. Could not beat the ideal location in Charleston plus a great parking garage. Very nice staff and overall it was a great experience. I will book again very soon.

The bathroom we had was very small and reminded me of a cruise ship but we were only there for two nights so it was not a big deal with my daughter.

The courtyard, the breakfast, the staff

Ad said free parking and we had to pay $12.00

historica element

na

Right in the center of the historical district. Awesome restaurants and shopping just outside the door. Staff was SO personal and accommodating. We had dining suggestions and felt like we were part of the group immediately. We sat and talked later that night to SuSu. We both said we will stay here on our next trip

Our room was recently renovated. Due to the cold, fresh air wasn't an option so we were overwhelmed w fumes. They were able to move us and saved the trip. Great 2nd room.

The staff was very friendly and the breakfast was probably the best hotel breakfast I've ever had. The location was fantastic and the building itself was really beautiful.

Our room was really quite disappointing. There were no windows and it was constantly damp, no matter how high the ac was cranked. It did smell really musty, like a basement. The room was really run down, too. Paint and wallpaper peeling in the bathroom, beat up furniture. It was ok. But for the money we expected a "nice" hotel.

The location was great short walk to market and to shops on King. Breakfast was good and happy hour in the evening was too.

It was hard to control temperature in the room. There is no free parking. $22 a day for vala parking.

Very good location, but so much to see we walked almost 10 miles in one day.

Didn't have enough time to see everything we wanted. I guess that means another trip.

Great breakfast! The coffee station that seemed to be available the entire time we were there was fantastic!

A little bit on the pricey side but great overall.

We were so comfy in our cozy clean bed and room!! Bathroom was spotless perfect in every way!!

Got an uber and traveling was so easy

Excellent customer service, staff was friendly and talkative. Breakfast & coffee was great! Thank you guys!

Only wish the bathroom was bigger or had an extra towel mat. But I did request best view and not most spacious.