Plakias Hotels

Position, location, facilities Staff were not welcoming. We felt out of place and believe we were the only Brits there! On arrival, initially we had a few problems with the room and facilities and these were not dealt with properly. I would not recommend this hotel for a lone couple. A group may be welcome though?

vVisited Plakias the staff did what they have to do and nothing more

The room was well designed but the bathroom smelt really bad making the whole studio smell musty and mouldy. We sneezed and coughed all night

Location of the hotel is fabulous, isolated but of outstanding natural beauty, albeit difficult access without own transport. Children liked the animation programme in particular. It is an 80s construction which apparently has been neglected for a while, that is to say the whole complex needs a bit of refreshing. Although the variety of food was remarkable we did not approve of the higher-than-average use of tinned fruits, vegetable, and juices - especially not as this is Crete!

The view is spectacular. Breakfast buffet offers a wide variety, one of the best we've had. This hotel may have once been 4 stars but no longer. The older gentleman at the reception is a disrespectful, arrogant individual who should be fired. However, the rest of the reception staff was quite helpful. We received the room and it was clearly unclean (used towels, unemptied bathroom trash can containing filthy toilet paper, unchanged bed linens, bed side table with sticky residue if you know what I mean i.e. bring your own UV lamp). One morning, we were in the room when the cleaning ladies appeared. They basically only swept the floor. We had to ask the front desk for clean towels. The old reception guy asked the other desk clerk to deal with us because he couldn't care less. Many other negatives but no more space to write!

repeting drainage problems trying to avoid receiving credit card no food after 21:30 and poor coffee

The room was actually quite nice, swimming pool rather small but clean and well maintained. The beach, shops, parking and restaurants are just a few steps from the door, so great location. Personnel is friendly and helpful, though always in a passive way rather than active. Once you ask they will try their best to help, but problems are sometimes ignored until brought to their attention. But maybe this is a general Greek thing ;) For the rest great value for money: not to expect too much, but good for what it is. Minor point is the shower that has no water screen or wall around it, flooding the bathroom time and again. There is a drain but most of the water never gets there. Breakfast is quite basic, maybe at least some variation would be good. Also the airco was not very reliable, but this might have been due to regular electricity problems on the island.

swimming pool. Near the beach just to sleep

Great value for money, clean, next to the beach. All rooms have a/c and balcony. Some rooms don't have refrigerators, as advertised. Pool sometimes gets dirty and is not cleaned frequently enough. Some bathrooms don't have a separate shower and can thus get messy when showering.

Great location, right on the beach and free sunbeds if you eat at the hotel (just an omelette or breakfast qualifies). Also pool available, with free sunbeds. All a bit tired and shabby, but for the price no real complaints. If you want tea/coffee you need to bring your own travel kettle, and ice bags/tray for the fridge.

Breakfast was not worth havingEveryone smokes (but this is Greece)

was very cental area,very spacious rooms the rooms very old ,not too clean,bathroom very old,bed not comfortable,breakfast poor with only orange juice and jam!

seaview, big room, clean room, comfort location and friendly staff

hotel staff rude and un-responsible,providing no customer service at all.We went for them couple time on important problems(transport,air conditioning etc),they shut door at our face said they need private time.no TV in the room,but booking says it has.120km from the airport,not 73.4 km as said on booking.hotel is placed in very small town,very inconveience transport.taxi to airport costs 90euros.

the location is very good. The owners will not treat customers really well. They called us crazy people, and we have never been treated or called like this before.